Nusaybah Imran
Birmingham ,West Midlands
Summary
A highly skilled and adaptable professional with expertise in educational assistance, customer service, and beauty advice. Demonstrates strong communication and social skills, creativity, and a passion for beauty, fashion, new trends, and retail. Proficient in IT systems and excels in teamwork, leadership, problem-solving, and self-management. Known for completing tasks to a high standard while maintaining confidentiality and showing respect to individuals from diverse backgrounds. Enthusiastic, optimistic, tolerant, patient, and committed to delivering exceptional results in all endeavours.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Beauty sales adviser
Artisan People
Birmingham, West midlands
2026.02 - Current
- Assisted customers in high-end retail settings, providing premium service for brands like One Luxe , Estée Lauder and Chloé.
- Conducted makeup consultations and shade matching to meet individual skin tones and preferences.
- Supported team efforts to achieve daily sales targets through upselling and cross-selling techniques.
- Demonstrated strong product knowledge across skincare, makeup, and fragrance, confidently recommending items to meet customer needs
- Proactively built brand knowledge by self-learning product ingredients, benefits, and current trends to enhance customer experience and increase sales
- Confidently traffic-stopped customers on shop floor, initiating conversations to drive engagement and increase brand awareness
- Approached passing customers in professional and friendly manner, converting footfall into consultations and sales
- Demonstrated make-up applications tailored to client needs and preferences.
Salesperson (Designer Galleries womenswear)
Selfridges & Co
Birmingham, West Midlands
2025.10 - 2026.02
- Assist in providing exceptional customer service within luxury retail setting by offering personalised styling advice and product knowledge to enhance customer experience.
- Promote and explain Selfridges key loyalty scheme to encourage customer sign-ups and demonstrate understanding of its benefits to support store targets.
- Meet and exceed individual and team KPIs, including sales performance, conversion, and loyalty enrolment.
- Maintain visual merchandising and presentation standards in accordance with designer brand and store guidelines.
- Support daily operations such as stock replenishment, organisation of displays, and accurate till transaction processing.
- Collaborate with team members and management to ensure smooth service during peak trading periods.
- Identified opportunities for upselling and cross-selling, adding value to company's offering.
- Consistently achieved 100% key capture rate, demonstrating strong customer engagement and data capture skills
- Recognised as a top-performing team member on the womenswear dashboard, regularly achieving high sales results
- Received positive feedback from management following direct customer praise, highlighting my confidence, communication skills, and high standard of customer service
Pharmacy assistant
Asif's pharmacy
Birmingham, West Midlands
2022.06 - 2025.12
- Assisted colleagues and customers in a busy healthcare setting.
- Developed problem-solving skills by addressing patient needs efficiently.
- Responded promptly to high volumes of patient inquiries and prescription requests.
- Maintained professionalism and a positive attitude under pressure.
Provided excellent customer service through effective communication - Demonstrated active listening to understand and meet patient concerns.
- Ensured cleanliness and organisation of pharmacy space for improved workflow.
- Managed patient records according to data protection regulations.
- Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
Retail sales associate
New Look
Solihull, West Midlands
2024.06 - 2025.10
- Provided friendly and efficient customer service in fast-paced retail environment.
- Assisted customers with styling advice, product queries, and size availability.
- Operated tills accurately, handling cash and card transactions with attention to detail.
- Maintained high visual merchandising standards to ensure cleanliness and organisation.
- Replenished stock and managed deliveries for product availability and presentation.
- Supported team in achieving daily sales targets through upselling and recommendations.
- Engaged customers confidently to drive sales and enhance store performance.
- Resolved customer queries and complaints professionally to ensure satisfaction.
- Collaborated with team members to maintain a positive store environment.
- Adapted to busy periods while managing multiple tasks and providing high service levels.
Primary assistant teacher
Hamd House ltd
Birmingham , west midlands
2025.05 - 2025.07
- Led positive and professional communication with staff and pupils, reinforcing school values.
- Oversaw group and individual student support, advancing their academic progress.
- Delivered personalised assistance, ensuring students grasped educational content.
- Tracked student behaviour and achievements, building a focus on potential.
- Managed distribution of educational materials, ensuring lesson preparedness.
- Enhanced organisational skills through maintaining a clean classroom.
- Executed instructions from staff, enhancing confidence and communication skills.
- Evaluated phonics for Year One students, building leadership and interpersonal skills.
- Curated presentations and art displays, showcasing creativity.
Education
A-Levels - Chemistry , Biology and Psychology
Solihull Sixth Form
Solihull 2021.09 - 2023.06
GCSEs -
Eden Girls Leadership Academy
Birmingham 2017.09 - 2021.06
Certificate of Higher Education - Biomedical science
Birmingham City University
Birmingham 2024.09 -
Skills
- Creativity
- Customer service
- IT proficient
- Self-management (including time-keeping)
- Teamwork and leadership
- Problem-solving
- Beauty advice
- Completes all tasks to high standard
- Enthusiastic and optimistic
- Fast learner
- Passion for beauty, fashion, new trends and retail
- Strong communication and social skills
- Tolerant and patient towards others
Affiliations
- Henna - started a successful henna buisness when i was 18
- Art
- Passion for makeup artistry and beauty trends
- Strong interest in fashion and styling
- Travelling
- Reading
Accomplishments
- Founded and ran a successful henna business at age 17, turning a personal passion into a profitable venture. Developed strong skills in organisation, creativity, client communication, and independent working
- Built a loyal client base through high-quality work and personalised designs, demonstrating entrepreneurial mindset and initiative
- Awarded multiple certificates in sports and residential programmes, recognising leadership, teamwork, and active participation
- Demonstrated leadership skills during residential trips, supporting group activities and contributing positively to team environments
- Completed volunteering within a school setting, assisting with creative displays and supporting children’s activities
- Showcased artistic ability by contributing to visual displays, highlighting creativity and attention to detail
Timeline
Beauty sales adviser
Artisan People
2026.02 - Current
Salesperson (Designer Galleries womenswear)
Selfridges & Co
2025.10 - 2026.02
Primary assistant teacher
Hamd House ltd
2025.05 - 2025.07
Certificate of Higher Education - Biomedical science
Birmingham City University
2024.09 -
Retail sales associate
New Look
2024.06 - 2025.10
Pharmacy assistant
Asif's pharmacy
2022.06 - 2025.12
A-Levels - Chemistry , Biology and Psychology
Solihull Sixth Form
2021.09 - 2023.06
GCSEs -
Eden Girls Leadership Academy
2017.09 - 2021.06