Nurullokhon Foziljonov

I used to work at Lokma in London, and my time there was a very valuable learning experience. I was involved in a variety of tasks, including taking orders, serving customers, preparing food, and ensuring that the restaurant environment was clean and welcoming. Working at Lokma helped me develop strong customer service skills, as I learned how to handle different types of customers professionally and politely, even during busy or challenging times.

I also gained experience in teamwork, as working in a fast-paced restaurant required coordinating closely with my colleagues to make sure orders were accurate, where I was mainly responsible for taking customer orders, serving food and drink, and supporting the bar area when needed. This role helped me develop strong customer service skills, as I regularly interacted with customers and ensured they had a positive dining experience.

I worked at Monti, an Italian restaurant in Singapore, as a waiter and bartender for 9 months. During this time, I gained valuable experience in both front-of-house service and bar operations within a high-end dining environment. My role involved welcoming guests, taking accurate food and beverage orders, and delivering excellent table service to ensure a high-quality customer experience. I developed strong communication skills by interacting with a diverse international clientele and ensuring that all customer needs were met professionally and efficiently.

As part of my responsibilities, I also worked behind the bar, where I prepared a variety of alcoholic and non-alcoholic beverages, including classic cocktails, wines, and specialty drinks. I learned how to maintain bar organization, manage stock levels, and follow hygiene and safety standards. This role required attention to detail, multitasking, and the ability to work quickly and accurately during busy service periods.

Working at Monti helped me build strong teamwork skills, as I collaborated closely with kitchen staff, bar staff, and other waiters to ensure smooth service. I also improved my ability to work under pressure, handle customer requests and complaints professionally, and maintain a positive attitude in a fast-paced environment.

Overall, this experience strengthened my hospitality skills, increased my confidence in customer-facing roles, and gave me a solid understanding of both restaurant service and bar operations in a professional setting.

As a Waiter Assistant at the prestigious Fullerton Bay Hotel in Singapore, I provided support in delivering high-quality service to guests, ensuring their dining experience was smooth and enjoyable. My responsibilities included setting up tables, assisting with food and beverage service, maintaining cleanliness in the dining area, and promptly attending to guests' needs. Working closely with the team, I developed strong communication and multitasking skills in a fast-paced, luxury hotel environment. I learned how to communicate clearly, handle requests efficiently, and remain polite.

As an IELTS tutor, my main responsibility is to teach and prepare students for the International English Language Testing System (IELTS) exam. I work with students of different ages and backgrounds, and my primary goal is to help them improve their English language skills and achieve their desired scores on the IELTS exam

My specific duties as an IELTS tutor include: 1

• Developing lesson plans and teaching materials that are tailored to the needs of individual students or groups of students
• Conducting assessments and providing feedback to students on their progress
• Preparing students for the different sections of the IELTS exam, including reading, writing, listening, and speaking
• Providing guidance and support to students on test-taking strategies and techniques
• Monitoring and tracking student progress, and adjusting teaching methods as needed
• Produced content for websites and social media channels to enhance brand visibility.
• Maintaining accurate records of student attendance, grades, and progress.
• Achieved service time and quality targets.