Nurtas Khudaibergenov
Cardiff
Summary
Experienced IT data center technician with emphasis on backups, monitoring, troubleshooting, mounting and reporting. Analytical and detail-oriented problem solver with 15 years overall IT experience. Self-motivated; comfortable taking initiative and working independently with little or no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Center Technician 3
ZT Systems, Inc.
09.2023 - Current
- Installed, configured, and maintained servers in datacenter environment
- Conducted regular inspections and implemented preventive maintenance procedures to ensure optimal server performance
- Troubleshooted hardware and software issues, ensuring minimal downtime
- Collaborated with cross-functional teams to support datacenter operations and projects
- Extensive experience terminating copper and fiber cables
- Experience with field related hand tools and testing equipment
- Virtualization administration based on VMware ESXi /- Hyper-V
- Possessed experience with Linux PXE services and basic Linux and Windows scripting.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
- Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
IBX Technician III
EQUINIX, Inc.
06.2022 - 08.2023
- Conducted regular inspections and implemented preventive maintenance procedures to ensure optimal server performance
- Troubleshooted hardware and software issues, ensuring minimal downtime
- Collaborated with cross-functional teams to support datacenter operations and projects
- Extensive experience terminating copper and fiber cables
- And perform work requiring extended walking and bending
- Experience working in a Data Center environment performing essential job responsibilities listed above.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Checked, repaired and repacked survival equipment to meet specifications.
- Researched and implemented new technologies and equipment.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
IT Support Engineer
LLP MITWORK
05.2019 - 05.2022
- Receiving, unpacking, and inventorying equipment from vendors
- Responsible for rack mounting servers and other computing equipment
- Responsible for deployment of new infrastructure, such SAN Switch, SAN storage arrays, etc
- Ensure that the Data Center current infrastructure is maintained, ensuring successful deployment of any new infrastructure elements and ongoing administration of all Data Center equipment and support systems
- Administration of Windows 2008/2012/2016
- Virtualization administration based on VMware ESXi /- Hyper-V
- Monitoring and troubleshooting server hardware components and designs
- Manage and support 24/7 data centre operations
- Installing and operating Windows desktop and server operating systems
- Enabled forwarding of user emails to the desired person using Microsoft Exchange admin center
- Managed user mailbox size and increased mailbox size using Microsoft Exchange admin center.
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Established strong relationships with vendors, negotiating contracts for cost-effective hardware and software solutions.
- Assisted in the development of IT policies, procedures, and best practices to maintain a secure computing environment.
- Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
IT Engineer
LLP «Huawei Technologies Kazakhstan»
08.2018 - 05.2019
- Receiving, unpacking, and inventorying equipment from vendors
- Responsible for rack mounting servers and other computing equipment
- Responsible for the deployment of new infrastructure, such as SAN Switch, SAN storage arrays, etc
- Ensure that the Data Center current infrastructure is maintained, ensuring successful deployment of any new infrastructure elements and ongoing administration of all Data Center equipment and support systems
- Administration of Windows 2008/2012/2016
- Virtualization administration based on VMware ESXi /- Hyper-V
- Monitoring and troubleshooting server hardware components and designs
- Manage and support 24/7 data centre operations
- Installation of IT systems in data centre environment
- Experience with Fibre and Ethernet patching
- Experience with Huawei server and storage technologies
- Enabled forwarding of user emails to desired person using Microsoft Exchange admin center
- Managed user mailbox size and increased mailbox size using Microsoft Exchange admin center
- Installing and operating Windows desktop and server operating systems.
- Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
- Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
- Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
- Improved system efficiency by optimizing network infrastructure and implementing new technologies.
- Led a team of junior engineers in successful project execution while fostering a positive working environment that encouraged professional growth.
- Established strong vendor relationships for procurement of high-quality hardware and software products at competitive prices.
- Performed root-cause analysis of recurring issues, developing targeted solutions to prevent future occurrences.
- Collaborated with cross-functional teams to develop innovative software applications, driving business growth.
Education
Bachelor of Science -
Eurasian National University Named After L.N. Gumilev
Astana07.2008
Skills
- Data Center Operations
- Network Troubleshooting
- Computer hardware troubleshooting
- Network support
- Hardware diagnostics
- Maintenance and repairs
- IT support
- Hardware maintenance
- Virtualization Technologies
- ITIL Framework
- System Administration
- Hardware and Software Repair
- Software Installation
- Component Installation
Certification
- HPE ATP - Storage Solutions V2
- Data Protector 9.x Essentials (Instruc - present torLed)
- Combined training HP BladeSystem Administration HP Virtual Connect
- Managing HP 3PAR StoreServ I I
- Managing HP 3PAR StoreServ I
- HP Accelerated SAN Essentials
- Google IT Support
- Preparing for Google Cloud Certification: Cloud Network Engineer
- Preparing for Google Cloud Certification: Cloud Engineer
- Information Technology Infrastructure Library (ITIL) - Foundation
- Microsoft 70-697: Configuring Windows Devices (Windows 10) Updated Version
- CompTIA A+ 220-1001 (Core 1)
- CompTIA A+ 220-1002 (Core 2)
- CompTIA FC0-U61: IT Fundamentals
Workpermit
UK
Timeline
Data Center Technician 3
ZT Systems, Inc.
09.2023 - Current
IBX Technician III
EQUINIX, Inc.
06.2022 - 08.2023
IT Support Engineer
LLP MITWORK
05.2019 - 05.2022
IT Engineer
LLP «Huawei Technologies Kazakhstan»
08.2018 - 05.2019
Bachelor of Science -
Eurasian National University Named After L.N. Gumilev
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