Nurshiela binti Ariza
TANAH MERAH
Overview
7
7
years of professional experience
1
1
Certification
Work History
KLINIK PRIMER AS SYIFA KOTA BHARU
CLINIC ASSISTANT
KOTA BHARU, KELANTAN
01.2026 - Current
- I was employed at Klinik Primer KB from May 2023 to November 2025. Following the clinic’s permanent closure, I was officially transferred to Klinik Primer As Syifa, Kota Bharu.
KLINIK PRIMER KOTA BHARU
CLINIC ASSISTANT
KOTA BHARU, KELANTAN
05.2023 - 11.2025
- Managed patient registration, medical records, and clinic flow
- Assisted doctors during examinations and basic medical procedures
- Handled and identified medications, including dispensing according to prescriptions
- Managed panel/insurance claims and medication stock
HUMAIRA HOTEL TANAH MERAH
FRONT DESK RECEPTIONIST PARTIME
TANAH MERAH, KELANTAN
02.2022 - 08.2022
- Greet and welcome guests upon arrival
- Answer, screen and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Update appointment calendars and schedule meetings/appointments
- Perform other clerical receptionist duties such as filing, photocopying transcribing and faxing
- Maintain a clean and organized reception area
BEST EXPRESS MALAYSIA
ASISSTANT MANAGER
KOTA BHARU, KELANTAN
01.2021 - 01.2022
- Work on handling customer deliveries as a clerk, communication with the customers, answer question asked by customers about the company, and listener to customer complaint and concern in dealing with their problems. Serving customers through phone, online chat or face to face.
Also, I was assigned to take care of the money going in and out of the company.
MAJLIS DAERAH TANAH MERAH
PRACTICAL
TANAH MERAH, KELANTAN
01.2019 - 05.2019
- Reporting to management and performing secretarial duties.
- Processing, typing, editing, and formatting reports and documents.
- Filing documents, as well as entering data and maintaining databases.
- Liaising with internal departments and communicating with the public
- Directing internal and external calls, emails, and faxes to designated departments.
- Arranging and scheduling appointments, meetings, and events.
- Monitoring office supplies and ordering replacements.
- Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings.
- Preparing facilities and arranging refreshments for events, if required.
Education
Diploma of Higher Education - ADMINISTRATIVE OF SECRETARY
KOLEJ VOKASIONAL PASIR MAS
Pasir Mas, 032021
Skills
- Patient registration
- Medication dispensing
- Medical record management
- Insurance claims processing
- Basic medical procedures
- Customer relationship management
- Office administration
- Conflict resolution
- Communication skills
- Problem solving
- Problem-solving
Languages
English
Advanced
C1
Malay
Proficient
C2
Certification
- [Type] Licence B2,D
PROFILE
- DATE OF BIRTH : 21 FEB 2000
- AGE : 26 YEARS OLD
- REGILION : ISLAM
- MARIATUL STATUS : SINGLE
- ADRESS : KAMPUNG BUKIT MERAH, JALAN BELIMBING, 17500 TANAH MERAH KELANTAN
Timeline
KLINIK PRIMER AS SYIFA KOTA BHARU
CLINIC ASSISTANT
01.2026 - Current
KLINIK PRIMER KOTA BHARU
CLINIC ASSISTANT
05.2023 - 11.2025
HUMAIRA HOTEL TANAH MERAH
FRONT DESK RECEPTIONIST PARTIME
02.2022 - 08.2022
BEST EXPRESS MALAYSIA
ASISSTANT MANAGER
01.2021 - 01.2022
MAJLIS DAERAH TANAH MERAH
PRACTICAL
01.2019 - 05.2019
Diploma of Higher Education - ADMINISTRATIVE OF SECRETARY
KOLEJ VOKASIONAL PASIR MAS