Summary
Overview
Work History
Education
Skills
Timeline
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Nurel Amin

Manchester ,Lancashire

Summary

Experienced Manager - Customer Service with knack for resolving complex issues and improving team performance. Helped managed with cost cutting, helped meet customers demand through pricing. Known for fostering positive work environment and driving continuous improvement.

Overview

6
6
years of professional experience

Work History

Manager - customer service

Deedar Indian takeaway
Hazel grove, Stockport
01.2019 - Current
  • Improved communication channels with kitchen staff and front staff.
  • Making sure the business is staffed.
  • Stock check and quality control.
  • Dealing with customers orders, making sure all orders are prepped and packed to the highest standard.

Education

A-Levels - Business double, Travel & Tourism

Xaverian College
Manchester
07.2005

GCSEs - Maths English Science History Physical Education.

Burnage High School
Manchester
07.2003

Skills

  • Empathy in customer interaction
  • Customer satisfaction improvement
  • Social media platform experience
  • Risk management techniques
  • Effective delegation practice
  • Strategic decision-making capacity
  • Inventory control familiarity
  • Team building and motivation
  • Customer retention strategies

Timeline

Manager - customer service

Deedar Indian takeaway
01.2019 - Current

A-Levels - Business double, Travel & Tourism

Xaverian College

GCSEs - Maths English Science History Physical Education.

Burnage High School

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Nurel Amin