NUREEIN MOHAMED

Achieved high customer satisfaction by fitting tyres accurately and efficiently.
Enhanced vehicle safety through effective programming and installation of TPMS sensors.
Delivered essential services, including puncture repairs and wheel balancing, with precision.
Ensured smooth daily operations by managing opening and closing of the shop effectively.
Maintained accurate financial transactions through precise handling of customer payments.
Elevated customer experience by providing professional advice and excellent service.
Resolved conflicts and complaints swiftly, ensuring customer retention and satisfaction.
Contributed to overall team success with strong organisational skills and a proactive work ethic.

TRAINEE MECHANIC – BABA AUTO CENTRE

• Responsible for preparing and organising workstations prior to the commencement of repairs and services, ensuring all necessary tools, equipment, and parts were available to support an efficient workflow. Assisted qualified mechanics with a range of automotive tasks, while consistently maintaining high workshop standards.
• Carried out basic mechanical duties including puncture repairs, wheel balancing, air pressure checks, and supporting routine vehicle servicing. Developed practical hands-on experience with workshop equipment and gained a strong understanding of health and safety procedures.
• Demonstrated reliability, a strong work ethic, and a willingness to learn, while working effectively as part of a team to ensure tasks were completed accurately and within deadlines. Consistently maintained a clean, safe, and well-organised working environment.

Assisted customers in product selection, sizing, and enquiries to ensure a positive shopping experience.

• Operated till system, accurately handling cash and card payments while processing returns and exchanges.
• Maintained stock levels, merchandising displays, and visual standards across shop floor.

• Demonstrated reliability, a strong work ethic, and a willingness to learn, while working effectively as part of a team to ensure tasks were completed accurately and within deadlines. Consistently maintained a clean, safe, and well-organised working environment.
• Managed diaries and scheduled appointments, ensuring lessons and bookings were well organised and efficiently coordinated. Demonstrated strong organisational skills, confident communication, and the ability to handle sensitive information professionally and discreetly.