NURAY ERSOZ
Wokingham
Summary
Experienced healthcare communications specialist with 20 years of expertise in brand promotion, medical education, and patient support initiatives. Collaborated with pharmaceutical organisations across diverse therapeutic areas to deliver impactful campaigns and materials that enhance stakeholder value. Led teams and initiatives that strengthened client relationships and improved healthcare engagement, underpinned by a commitment to meaningful communication and public health.
Overview
34
34
years of professional experience
Work History
Vice President, Non Executive Director
Reaktor London
Remote
05.2026 - Current
- Led strategic guidance and leadership for establishment of Reaktor's London office and operations
- Collaborated with leadership team on set-up of London business, focusing on market development, operational planning, and foundation for sustainable growth
- Advised and challenged on commercial and operational priorities, leveraging Reaktor's international presence in Istanbul, Dubai, and Riyadh
Senior Account Director
Precision AQ
London
10.2020 - 03.2026
- Led a dermatology portfolio account, strengthening long-term client partnerships and delivering sustained revenue growth over five years
- Led Women's Health account, delivering insight-driven creative concepts and integrated multichannel promotional campaigns, while expanding portfolio with multiple additional brands, resulting in annual revenue growth from ?50K to ?300K over five years
- Spearheaded the repositioning of a Parkinson's disease product, leading insight generation, strategic development, key messaging, and end-to-end creative execution to redefine market positioning
- Led an animal health account, developing portfolio strategy and implementing omnichannel engagement frameworks to drive brand growth
- Established reputation for excellence through consistent positive client feedback and referrals, contributing to organic business growth
- Led and contributed to multiple successful pitches for both existing and prospective clients
- Managed operational and line responsibilities for accounts team, overseeing resource planning, utilisation tracking, performance reviews, and mentoring, fostering high-performance culture
- Ensured consistently high standards of delivery, managing projects to agreed timelines, scope, and budget
Account Director
Empowering Strategic Performance (ESP)
Crowthorne
09.2016 - 09.2020
- Led a major brand promotion account alongside two large-scale publications accounts, driving organic business growth and consistently securing strong client satisfaction and retention
- Managed complex projects end-to-end, from conception to final delivery, including global marketing assets development, international exchange meetings, symposia, and internal engagement campaigns
- Coordinated cross-functional delivery teams, briefing and overseeing freelance designers, developers, and production partners to ensure quality, timely execution, and budget control while aligning stakeholders
- Mentored team members, overseeing performance development and capability building through regular reviews and targeted support
Account Manager
Bedrock Healthcare Communications
Fleet
07.2013 - 09.2016
- Managed large-scale pre-launch symposia series for new blockbuster product, overseeing faculty management, developing 3D MOA animations, producing patient and HCP interview videos, coordinating full event logistics, and creating dedicated registration platform
- Collaborated with a leading global pharmaceutical company to develop comprehensive global events management guidelines, standardising processes and enhancing governance across markets
- Partnered with Bedrock Intelligent Insights practice to support rare disease ethnographic research programme, translating qualitative insights into actionable strategic recommendations that informed client strategies
- Delivered a diverse portfolio of innovative, high-impact projects, including talking head videos, Google Glass applications, KOL advisory boards, clinical and non-clinical educational programmes, interactive presentation apps, and infographic animations
- Developed project proposals, budgets, and timelines, ensuring rigorous financial tracking and high-quality delivery for on-time execution
Account Director
TBWA Istanbul
Istanbul
04.2007 - 06.2009
- Partnered with CEO, medical directors, and creative leadership team to shape and execute agency business strategy, aligning commercial objectives with scientific integrity and creative innovation
- Developed and maintained strategic relationships with professional associations, key opinion leaders (KOLs), and governmental and non-governmental organisations, enhancing agency's external influence and partnership network
- Managed client Master Service Agreements (MSAs) and third-party contracts, ensuring governance, compliance, and risk management across engagements
- Led high-impact patient support, disease awareness, corporate social responsibility, and health promotion initiatives, delivering meaningful engagement across healthcare stakeholders
- Under Nuray's leadership, TBWA Istanbul achieved nine Healthcare Communications Awards, including Best Local Product Launch, Best Detailing Method, Best Disease Awareness Campaign, and Best Corporate Identity reflecting excellence in strategy, creativity, and execution
Account Supervisor
Argos Healthcare Communications
Istanbul
12.2003 - 04.2007
- Oversaw multiple high-profile client accounts, ensuring seamless delivery, strong client relationships, and consistent satisfaction
- Managed proposals, budgets, and project timelines, ensuring on-time project delivery, adherence to scope, and high-quality standards
- Led and mentored small account management team, enhancing collaboration and professional development
- Briefed senior management on account performance, emerging business opportunities, and potential risks, delivering actionable insights for strategic decision-making
- Acted as project lead for social responsibility, health education, and health promotion initiatives, driving impactful stakeholder engagement and measurable outcomes
Account Manager
Argos Healthcare Communications
Istanbul
01.2001 - 12.2003
- Proactively addressed client concerns, providing timely solutions to maintain satisfaction and strengthen long-term relationships.
- Maintained regular client communications, updating on project milestones and budgets to enhance transparency and strengthen accountability
- Facilitated weekly status meetings with project teams and senior management to review progress, identify risks, and align on priorities, ensuring project goals remained on track
- Managed day-to-day operations of multiple projects, ensuring seamless execution, on-time delivery, and adherence to scope and budget
- Coordinated design and implementation of social responsibility, health education, and health promotion initiatives, driving community engagement and awareness
Advertising Manager, Advertising Sales Representative
Yuce Medical Publishing
Istanbul
07.1996 - 02.1999
- Demonstrated commercial acumen and client relationship skills as Advertising Sales Representative at Yu?e. Set and achieved sales targets, oversaw copy translations, managed graphic design, and coordinated print and distribution of medical journals as Advertising Manager.
- Managed customer feedback channels, integrating insights into advertising strategies to enhance customer satisfaction.
- Utilised social media platforms to amplify advertising campaigns, engaging with a broader audience and driving traffic.
- Created and implemented rules, contracts and revenue-generating plans for profitable, compliant paid contesting campaigns.
Emergency Department Nurse Supervisor
Sisli Etfal State Hospital
Istanbul
07.1996 - 01.1998
Emergency Department Nurse
Sisli Etfal State Hospital
Istanbul
10.1992 - 07.1996
Education
Bachelor's Degree - Communication Sciences
Marmara University
Istanbul, Turkey07-1996
College of Nursing -
Samsun
Turkey07-1992
MSc Degree - Public Health
Manchester Metropolitan University
UK01-2014
Skills
- Commercial strategy
- Market development
- Client portfolio management
- Business planning
- Operational excellence
- Healthcare communications
- Risk management
- Executive decision-making
- Stakeholder management
- Client relationship management
- Performance optimisation
- Leadership expertise
- Team building and training
COURSES
- Leadership skills development Impellus Business Performance Training
- Presentation Techniques Coachwise Consulting
- Client Management Red Glue Consulting
- Project Management Kepner - Tregoe Consulting
- Principles of ICH GCP Institute of Clinical Research
- Data Protection & Clinical Research in the UK Institute of Clinical Research
- GCP Compliance in Document Management and Archiving Institute of Clinical Research
Timeline
Vice President, Non Executive Director
Reaktor London
05.2026 - Current
Senior Account Director
Precision AQ
10.2020 - 03.2026
Account Director
Empowering Strategic Performance (ESP)
09.2016 - 09.2020
Account Manager
Bedrock Healthcare Communications
07.2013 - 09.2016
Account Director
TBWA Istanbul
04.2007 - 06.2009
Account Supervisor
Argos Healthcare Communications
12.2003 - 04.2007
Account Manager
Argos Healthcare Communications
01.2001 - 12.2003
Advertising Manager, Advertising Sales Representative
Yuce Medical Publishing
07.1996 - 02.1999
Emergency Department Nurse Supervisor
Sisli Etfal State Hospital
07.1996 - 01.1998
Emergency Department Nurse
Sisli Etfal State Hospital
10.1992 - 07.1996
Bachelor's Degree - Communication Sciences
Marmara University
College of Nursing -
Samsun
MSc Degree - Public Health
Manchester Metropolitan University