NUMAN YUSUF
London, Greater London,Inner London
Summary
Driven and confident sales-focused professional with strong customer-facing experience, excellent communication skills and the determination to excel in estate agency. Skilled at building rapport, understanding customer needs, and converting interest into committed action. Looking to join a market-leading branch where effort, persistence and results directly influence earnings.
Overview
4
4
years of professional experience
Work History
Customer Sales manager
AVA STEAHKHOUSE
London
12.2025 - Current
- Collaborated with team members to meet and exceed sales targets.
- Delivered customer service by resolving objections and converting enquiries into sales.
- Managed complaints through clear communication and effective problem-solving.
Car Trading & Vehicle Sales
Self-Employed
12.2024 - Current
- Negotiated vehicle prices, arranged viewings, and closed deals to maximise sales opportunities.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Home Office - Caseworker
08.2023 - 08.2024
- Processed sensitive applications and managed caseloads, providing timely and professional support to applicants.
- Maintained accurate and confidential client records, adhering to data protection regulations and organisational policies.
- Established trust and rapport with clients, serving as a reliable point of contact for concerns and queries.
- Engaged in professional development activities to stay informed of best practices and legislative changes affecting client care.
Operations Manager
Habib Security
09.2022 - 07.2023
- Coordinated operations and managed records to ensure accurate resolution of client queries.
- Monitored staff performance and developed improvement plans.
- Directed staff recruitment and training, building a highly skilled and motivated operations team.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
Education
Skills
- Sales & Negotiation
- Sales negotiation
- Lead Chasing & Follow-Up
- Sales Analytics
- Market Analysis
- Appointment & Viewing Booking
- Property Presentation Mindset
- Target & Commission Driven
- Customer Service Excellence
- Problem solving
- Confident Telephone Manner
- Rapport building
- Active listening
- Team Collaboration
- Team orientated
- Full UK Driving Licence Own Car
- Sales Presentations
Custom
Available on request
Timeline
Customer Sales manager
AVA STEAHKHOUSE
12.2025 - Current
Car Trading & Vehicle Sales
Self-Employed
12.2024 - Current
Home Office - Caseworker
08.2023 - 08.2024
Operations Manager
Habib Security
09.2022 - 07.2023