Summary
Overview
Work history
Education
Skills
Languages
HOBBIES & INTERESTS
Timeline
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Numair Kanwal

London

Summary

Dedicated professional with a strong foundation in customer service and care, adept at teamwork in high-pressure scenarios. Demonstrates exceptional multitasking abilities and remains calm under pressure, ensuring high-quality service delivery. Highly attentive and observant, with excellent time management and punctuality skills. Committed to leveraging these competencies to achieve career growth in dynamic environments.

Overview

5
5
years of professional experience

Work history

Customer service

Mak Halal
Walsall
2025.08 - 2026.04
  • Handled high-pressure situations calmly, resulted in minimal complaints.
  • Worked efficiently during peak hours to meet customers' expectations.
  • Coordinated with team members for efficient workflow during peak hours.
  • Delivered effective food service in a busy takeaway environment, preparing and serving 10+ meals per hour.
  • Prepared and packaged orders with precise presentation skills, to ensure customer satisfaction.
  • Completed daily cleaning lists to deliver hygienic and welcoming dining areas.

Administrator

Rehmani International
Lahore
2021.01 - 2025.06
  • Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Processed invoices and financial data with strong eye for detail.
  • Updated office management on team's activities and progress at weekly meetings.

Education

BTEC LEVEL 5 Higher National Diploma - Law

University of Bedfordshire

O level - Math's, English, Computer Science, Physics, Chemistry

Grand Charter School

Skills

  • Customer service and care
  • Teamwork in high-pressure scenarios
  • Multitasking in stressful situations
  • Calm under pressure
  • Highly attentive and observant
  • Time management and punctuality

Languages

English, Urdu and Punjabi
Fluent

HOBBIES & INTERESTS

Politics, Gym, Cricket, 

Timeline

Customer service

Mak Halal
2025.08 - 2026.04

Administrator

Rehmani International
2021.01 - 2025.06

BTEC LEVEL 5 Higher National Diploma - Law

University of Bedfordshire

O level - Math's, English, Computer Science, Physics, Chemistry

Grand Charter School
Numair Kanwal