Numair Kanwal
London
Summary
Dedicated professional with a strong foundation in customer service and care, adept at teamwork in high-pressure scenarios. Demonstrates exceptional multitasking abilities and remains calm under pressure, ensuring high-quality service delivery. Highly attentive and observant, with excellent time management and punctuality skills. Committed to leveraging these competencies to achieve career growth in dynamic environments.
Overview
5
5
years of professional experience
Work history
Customer service
Mak Halal
Walsall
2025.08 - 2026.04
- Handled high-pressure situations calmly, resulted in minimal complaints.
- Worked efficiently during peak hours to meet customers' expectations.
- Coordinated with team members for efficient workflow during peak hours.
- Delivered effective food service in a busy takeaway environment, preparing and serving 10+ meals per hour.
- Prepared and packaged orders with precise presentation skills, to ensure customer satisfaction.
- Completed daily cleaning lists to deliver hygienic and welcoming dining areas.
Administrator
Rehmani International
Lahore
2021.01 - 2025.06
- Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Processed invoices and financial data with strong eye for detail.
- Updated office management on team's activities and progress at weekly meetings.
Education
BTEC LEVEL 5 Higher National Diploma - Law
University of Bedfordshire
O level - Math's, English, Computer Science, Physics, Chemistry
Grand Charter School
Skills
- Customer service and care
- Teamwork in high-pressure scenarios
- Multitasking in stressful situations
- Calm under pressure
- Highly attentive and observant
- Time management and punctuality
Languages
English, Urdu and Punjabi
Fluent
HOBBIES & INTERESTS
Politics, Gym, Cricket,
Timeline
Customer service
Mak Halal
2025.08 - 2026.04
Administrator
Rehmani International
2021.01 - 2025.06
BTEC LEVEL 5 Higher National Diploma - Law
University of Bedfordshire
O level - Math's, English, Computer Science, Physics, Chemistry
Grand Charter School