Nuala Reilly

Deliver administrative and secretarial support within ENT, including typing clinical letters, managing correspondence, addressing patient queries, and overseeing patient pathways.

Managed and validated 18-week Referral to Treatment Time (RTT) pathways.

Ensured accurate RTT position reporting to maintain trust standards.

Supported services with innovative ideas to enhance efficiency and minimise patient delays.

Managed and tracked referrals for patients with suspected and confirmed cancer to meet pathways and targets.
Collaborated with colleagues across the trust to ensure appropriate patient management throughout pathways.
Delivered a first-class service in a fast-paced environment.

Processed clinical data and entered information efficiently, ensuring accuracy of records.
Allocated incoming test results and dispatched discharge summaries to relevant staff members.
Summarised and coded patient records, completing additional administrative tasks as required.
Handled electronic and paper documents through SystemOne, including photocopying and scanning.
Managed Mother & Baby discharges while overseeing child safeguarding administration.
Maintained precise records and liaised with external agencies and clinicians.

Administered clinical paperwork for patients in A&E, encoding diagnostic and procedural details into alphanumeric codes and entering data into Excel.
Conducted investigations to resolve data quality issues within A&E records.
Performed receptionist duties in A&E, including booking walk-in and EMAS patients, scanning patient notes, and updating admissions.