Nthabiseng Mlonyana
Delft
Summary
Proficient Digital Library Assistant with expertise in managing digital collections and maintaining metadata standards. Strong communication and time management skills contribute to effectively assisting library users and supporting senior librarians.
Overview
10
10
years of professional experience
Work History
Digital Library Assistant
National Library of South Africa
02.2026 - Current
- Managing digital collections, legal deposit acquisitions, and online cataloging.
- Maintaining metadata standards, creating, updating bibliographic records.
- Assisting with digital preservation, ensuring online access to South African documentary heritage is accessible to all library users.
- Managing incoming correspondence, responding to user queries regarding digital collections, and providing assistance to senior librarians.
- Digitising hard copy information documents/ books using Cobra Book 2net machine.
Volunteer Trainee Librarian
City of Cape Town
05.2023 - Current
- Shelving of library material
- Answering telephonic calls, determining requirements and dealing with queries prior to transferring to appropriate departments, personnel and members of the management team
- Ordering books and other resources.
- Updating records and keeping track of library materials.
- Making sure all users can access library resources.
- Responding to requests from students, staff and other library users.
- Interlibrary loans
Student administration Assistant
University of the Western Cape
02.2025 - 12.2025
- Ensure that all Masters and PHD candidates using the facility must sign sheet for statistics purpose and no undergraduate or honours candidates allowed at level 13.
- Make sure to verify the credentials of the Senior Postgraduates on ALMA using their student number.
- Ensure the facility is neat and all the chairs are in their places all the time.
- Take all the books belonging to other levels if left at level 13 to their designated levels.
- Re-shelf level 13 books and journals.
- Manage the bookings of discussion rooms. If someone booked make sure to put a note on the door of the discussed room booked, stating it has been booked when, from what time until what time (students allowed to book a discussion room for two hours).
- Assist students with printing, photocopying or logging into the computers (only PhDs and Masters can login to the Computers).
- Report all faults at the research commons to your Supervisor. For example, electrical faults, computers and printers that are not working.
- Assists students with printing, photocopying or logging into the computers (only PhDs and Masters can login to the computers).
- Attend to student enquiries or refer them to someone who can assist.
Marker (WCED systemic tests)
Western Cape Education Department
10.2024 - 11.2025
- Scripts marking
- Transcribing
Assistant Librarian
Stellenbosch Municipality
10.2019 - 09.2020
- Preparing agendas and recording minutes for workflow and decision meetings
- Answering telephonic calls, determining requirements and dealing with queries prior to transferring to appropriate departments, personnel and members of the management team
- Ordering of stationery and completing requisitions orders
- Create a filing system for documents signed by the Director
- Assist and follow up on enquiries/ complaints on request related to the Property Management Department
- Managing and controlling the application of created files
- Maintaining and tracking of borrowed and pending files.
- Assisting supervisor with the allocation of reference numbers in line with the approved filing system
- Providing library orientation to patrons and academic groups
- Attending queries from the client telephonically and electronically
- Assisting with administration/ clerical support to the management and the staff
- Liaise with clients, students, teachers, lectures and other stakeholders.
- Making resources available to students/learners and teachers
- Liaising with schools to support educational system
- Carrying out administrative tasks to render effective library and information service to library users.
Assistant Librarian
City of Cape Town
02.2019 - 07.2019
- Shelf-reading and shelving books
- Attending and participating in books discussions and meetings
- Assist public with information awareness, reading programmes and story telling
- Creating water awareness displays
- Performing administrative duties such as filing, typing, and making copies for patrons.
- Handling enquiries personally, telephonically, and electronically.
- Serving as a back up to other library staff as needed.
- Helping to enforce and implement security measures to avoid stock loss.
- Capturing data on Library and Information management system using both SLIMS and Symphony.
- Assisting with promoting the library service and with outreach activities/ programme.
- Assisting in liaising with community organisations and education institutions.
- Explaining the use of library facilities, resources, equipment, and services, and provide information about library policies to the patrons.
- Exposing strong customer service skills when interacting with patrons such as good listening, speaking and interpersonal skills, and functioning as part of a team.
- Responding to requests in person, over the phone, or via email to answer questions and locate information.
- Delivering client-facing services; to support learning, teaching and research activities.
- Providing general support of high quality across circulation desk duties, short loans and inter-loan service.
- Assisting patrons with general queries, which includes searching information resources.
- Fulfilling the patrons request for information using database catalogued library materials, different bibliographic tools, internet, reference books, and indexes and compiled files.
- Assisting with administration/ clerical support to the management and the staff.
- Attending and participating in book discussions' meetings to increase book knowledge across genres and subject areas.
Volunteer Assistant Librarian
City of Cape Town
05.2016 - 12.2018
- Maintaining and tracking of borrowed and pending files
- Assisting supervisor with the allocation of reference numbers in line with the approved filing system
- Providing library orientation to patrons and academic groups
- Attending queries from the client telephonically and electronically.
- Assisting with administration/ clerical support to the management and the staff
- Liaise with clients, students, teachers, lectures and other stakeholders.
- Making resources available to students/learners and teachers.
- Liaising with schools to support educational system
- Carrying out administrative tasks to render effective library and information service to library users.
Postgraduate Affairs: Admin Assistant
University of the Western Cape
01.2017 - 08.2017
- Responsible for completing a range of clerical tasks to uphold department operations.
- Performing administrative duties related to students' programs.
- Maintaining and managing private student information in online and physical files.
- Taking phone calls and transferring callers to Professors or other staff.
- Responding to students inquiries, and provide needed information to students.
- Providing administrative support to the staff of a particular department within different departments within the university.
- Liaising with various campus employees to provide academic support to other students within the department.
- Making copies for staff members or distributing mail and directing students to different offices or departments but not limited.
Education
Occasional studies non-Degree -
University of the Western Cape
01.2025
ECD Level 4 -
Falsebay College
Khayelitsha01.2024
NCF (From birth to 4years) -
Falsebay College
Khayelitsha01.2023
PGDPLIS -
University of the Western Cape
01.2022
Bachelor of Arts Degree -
University of the Western Cape
01.2017
DHET -
University of the Western Cape
01.2014
National Senior Certificate -
College of Cape Town
01.2011
Skills
- Excellent customer service skills
- Strong skills and support mindset deep
- Good communication skills
- Excellent time management skills
- Good listening skills
- Databases knowledge management
- Records management skills
- Problem solving skills
Languages
English
Sesotho
IsiXhosa
Setswana
Sepedi
IsiZulu
Custom Section
Library Management Systems (LMS): SLIMS, SYMPHONY, ALMA.
- Digital Archiving & Curation: Experience with digital preservation and content management systems.
- Databases & Information Retrieval: Proficiency in online research databases such as JSTOR, EBSCOHOST, Sabinet African Journals, SA ePublications and so forth.
- Cataloguing & Metadata: Knowledge of classification standards (Dewey Decimal, MARC21) and metadata management.
- Software Proficiency: Microsoft Office Suite (Word, Excel), email, internet browsers.
Timeline
Digital Library Assistant
National Library of South Africa
02.2026 - Current
Student administration Assistant
University of the Western Cape
02.2025 - 12.2025
Marker (WCED systemic tests)
Western Cape Education Department
10.2024 - 11.2025
Volunteer Trainee Librarian
City of Cape Town
05.2023 - Current
Assistant Librarian
Stellenbosch Municipality
10.2019 - 09.2020
Assistant Librarian
City of Cape Town
02.2019 - 07.2019
Postgraduate Affairs: Admin Assistant
University of the Western Cape
01.2017 - 08.2017
Volunteer Assistant Librarian
City of Cape Town
05.2016 - 12.2018
Occasional studies non-Degree -
University of the Western Cape
ECD Level 4 -
Falsebay College
NCF (From birth to 4years) -
Falsebay College
PGDPLIS -
University of the Western Cape
Bachelor of Arts Degree -
University of the Western Cape
DHET -
University of the Western Cape
National Senior Certificate -
College of Cape Town