Enthusiastic and reliable professional with hands-on experience in customer-facing roles and a keen interest in the fitness and leisure industry. Currently studying ICT and Business, I bring strong communication skills, digital confidence, and a proactive approach to problem-solving. Known for delivering excellent service, staying calm under pressure, and creating positive first impressions. Eager to contribute to a welcoming, high-energy environment like Westminster Lodge.
Professionally, I bring extensive expertise in customer relationship management (CRM) and related software, coupled with proficiency in business intelligence tools and email marketing strategies. My exceptional communication skills and emotional intelligence enable me to build rapport with clients and deliver outstanding experiences in customer-facing roles. A skilled public speaker and presenter, I excel at delivering clear and engaging content, even under pressure.
With a commitment to continuous improvement, I strive to combine my physical vitality, intellectual curiosity, and international experiences to make a meaningful impact. Energized by challenges and focused on delivering results, I am ready to be a valuable asset to your organization, contributing both professionally and personally to its success.