NTANDO NCUBE
Wolverhampton
Summary
Compassionate professional dedicated to promoting dignity and independence for vulnerable individuals. Collaborates effectively with multidisciplinary teams to ensure continuity of care and high-quality support. Utilises strong leadership and organisational skills to foster a positive care environment.
Overview
11
11
years of professional experience
Work History
Senior Night Care Assistant
The Willows Care Home
Wolverhampton
01.2024 - 05.2025
- Led the team, ensuring residents' safety through the night.
- Delivered high-quality personal care, mobility support, and emotional reassurance to residents.
- Assisted patients with hygiene needs including washing and dressing.
- Performed routine check-ins on residents while respecting their privacy and dignity.
- Reacted quickly to medical crises and called emergency services when needed.
- Maintained accurate care plans, daily notes, and incident documentation.
- Facilitated seamless shift transitions by communicating vital resident information to incoming staff.
Live-In Care Assistant
Agincare
Nottingham
08.2021 - 12.2023
- Supported individuals living with dementia using calm, reassuring communication and validation techniques
- Managed challenging behaviours with patience, emotional intelligence, and safe de‑escalation strategies
- Offered compassionate support during sundowning and night‑time confusion.
- Provided structured routines to reduce anxiety, confusion, and agitation throughout the day
- Assisted with ADLs using step‑by‑step guidance to promote independence and reduce distress
- Monitored changes in cognition, behaviour, appetite, sleep, and mobility, promptly reporting concerns to ensure timely intervention
- Maintained a safe home environment by implementing measures to prevent falls, wandering, and other potential risks
Live-In Care Assistant
Beekerly Home Health
04.2018 - 10.2020
- Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
- Provided emotional support and companionship, building trusting relationships.
- Administered medication and adhered to strict healthcare guidelines.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Responded promptly to emergencies, applying first aid and alerting medical staff.
- Documented care plans, hospital actions and patient activities in line with best practices.
Assistant Manager
Otas Supported Living
Kent
02.2016 - 08.2018
- Managed rotas, staff performance, recruitment, and shift allocation to ensure safe staffing levels
- Coordinated care plans and MDT communication to streamline daily operations and ensure quality support
- Ensured compliance with CQC standards, support plans, and organisational policies
- Oversaw medication prompts, wellbeing checks, and crisis response procedures
- Managed challenging behaviours through effective de‑escalation techniques and positive behaviour support to enhance service user experience
- Developed structured routines and rehabilitation programmes to promote independence and emotional stability
- Built collaborative relationships with service users, families, social workers, and external professionals to foster a supportive care environment
- Maintained accurate documentation including daily notes, incident reports, and support plans
Assistant Manager
DSS24 Supported Living
06.2016 - 06.2017
- Led and supervised staff teams, providing coaching, mentoring, and on‑shift guidance
- Conducted risk assessments, safeguarding checks, and incident investigations to maintain a safe environment
- Managed challenging behaviours using positive behaviour support, de‑escalation, and person‑centred strategies
- Promoted independence through structured ADL and rehabilitation programs.
- Organised staff rotas to secure consistent shift coverage, streamline incident reporting, and facilitate staff performance reviews.
- Supported adults with learning disabilities, autism, and complex behavioural needs to enhance their quality of life in a supported living environment
Agency Care Assistant
QS Care
Nottingham
11.2014 - 06.2016
- Facilitated personal care, mobility assistance, and daily living tasks to promote independence and comfort.
- Provided tailored care support across various care homes and community settings, enhancing residents' quality of life.
- Adapted quickly to diverse care environments and care plans, ensuring seamless support for clients.
- Supported nurses and senior carers with observations and documentation.
Education
MSc - Occupational Therapy
University of Wolverhampton
09-2026
NVQ Level 2 - Digital Technology
Back to Work
Manchester01-2022
NVQ Level 5 - Leadership & Management in Health & Social Care
Tutor Care
Nottingham01-2020
GCSEs - English, Maths, ICT
Bluecoat Academy
Nottingham01-2017
BSc (Hons) - Microbiology
Skills
- Personal care
- Care planning
- Rehabilitation support
- Personal hygiene assistance
- Dementia training
- Vulnerable adults safeguarding
- Risk assessment
- Health and safety
- Safe manual handling
- Hoist operation
- Record keeping
- Night shift coverage
- Team leadership
- Safeguarding knowledge
- Communication skills
- Confidentiality knowledge
- Hygiene standards knowledge
- Nursing home experience
- End-of-life care
Custom
Enhanced DBS, Manual Handling & Hoist Training, First Aid Awareness, Infection Control, Excellent communication and interpersonal skills, Strong organisational and time-management abilities
Timeline
Senior Night Care Assistant
The Willows Care Home
01.2024 - 05.2025
Live-In Care Assistant
Agincare
08.2021 - 12.2023
Live-In Care Assistant
Beekerly Home Health
04.2018 - 10.2020
Assistant Manager
DSS24 Supported Living
06.2016 - 06.2017
Assistant Manager
Otas Supported Living
02.2016 - 08.2018
Agency Care Assistant
QS Care
11.2014 - 06.2016
MSc - Occupational Therapy
University of Wolverhampton
NVQ Level 2 - Digital Technology
Back to Work
NVQ Level 5 - Leadership & Management in Health & Social Care
Tutor Care
GCSEs - English, Maths, ICT
Bluecoat Academy