Novi Haslira

• Processed purchase orders (POs) within the system, ensuring accuracy and compliance with pricing policies to support operational efficiency.

• Created and maintained forecast reports to support business planning and decision-making.

• Performed accurate data entry and maintained records within company systems.

• Conducted daily system maintenance and data updates to ensure information accuracy and reliability.

• Handled service invoices accurately by verifying call-out labour charges and spare parts billing within the system, including call-out labour charges and spare parts billing.

• Evaluated credit-related transactions to identify discrepancies and ensure accurate billing. and raised credit notes to resolve billing discrepancies.

• Coordinated with internal teams to ensure timely processing of orders, invoices, and service-related documentation, enhancing workflow reliability.

• Utilized ServiceNow to manage operational processes, raise invoices, and generate reports to support business and customer requirements.

• Processed sales orders accurately using SAP, ensuring efficient order management and timely delivery.

• Prepared and issued customer invoices and tax documentation in accordance with company policies and regulatory requirements.

• Managed the complete invoicing process, including verification, documentation, and distribution of original invoices to customers.

• Performed account reconciliations to maintain accurate financial records and resolve discrepancies.

• Maintained customer account data and supported accounts receivable activities to ensure timely payment processing.

• Utilised SAP and Microsoft Excel to analyse financial information, prepare reports, and improve operational efficiency.

• Collaborated with internal teams and customers to address billing, payment, and account-related queries.

• Managed the end-to-end processing of quotations and purchase requests, ensuring accuracy and timely approvals.

• Created and processed Purchase Orders (POs) through SAP in accordance with company procurement procedures.

• Handled invoice processing and payment documentation to support efficient financial operations.

• Maintained and monitored vendor and service contracts, ensuring compliance with agreed terms and conditions.

• Managed employee and business expense reimbursement processes, ensuring accurate documentation and timely settlement.

• Provided administrative and secretarial support to the Digital Marketing Manager and team.

• Utilised SAP and Microsoft Excel to maintain records, track expenses, generate reports, and support business decision-making.

• Coordinated with internal departments, vendors, and stakeholders to ensure smooth administrative and purchasing processes

• Managed the end-to-end processing of quotations and purchase requests, ensuring accuracy and timely approvals.

• Performed data entry and maintained accurate records within the SAP system.
• Consolidated and prepared service reports from authorised service centres across Indonesia.
• Generated service invoices and spare parts invoices, ensuring accuracy and timely processing.
• Prepared weekly and monthly Accounts Receivable (AR) Overdue Reports to monitor outstanding customer payments.
• Utilised SAP and Microsoft Excel to manage data, generate reports, and support administrative operations.
• Coordinated with service centres and internal departments to ensure accurate reporting and invoicing processes.