Nourhan Mohamed

• Coordinate end-to-end recruitment for vacancies, including posting job advertisements, screening applications, scheduling and facilitating interviews, and drafting offer letters.
• Maintain and update the HRIS and 137 employee files, ensuring complete accuracy and compliance with policies and regulations.
• Conduct background checks, reference checks, and employment verifications to support timely and compliant hiring decisions.
• Deliver onboarding sessions and orientation training for new employees, supporting their smooth integration into the organisation.
• Assist with payroll processing to ensure accurate and timely compensation, including management of deductions and allowances.
• Administer employee benefits programs, including health insurance and retirement plans, and address related employee inquiries.
• Support employee relations by handling complaints, conducting investigations, and advising managers on resolution strategies.
• Partner with managers during periods of organisational change, providing guidance and communication to ensure smooth transitions.
• Coordinate employee recognition and engagement initiatives, including team-building activities, professional development opportunities, and engagement surveys.
• Provide guidance to staff on HR policies.
• Ensure compliance with organisational policies by reviewing practices, clarifying requirements, and recommending improvements.

Key Achievements:

• Introduced a more structured onboarding checklist, improving new hire experience and reducing administrative errors.
• Streamlined employee file management by digitising records, saving time and improving accuracy.
• Developed standardised interview packs for hiring managers, improving consistency and candidate experience.
• Supported successful staff development initiatives by coordinating training sessions and maintaining compliance with mandatory training requirements.
• Acted as first point of contact for employees during a policy update/benefits change, reducing confusion and ensuring smooth implementation.

• Managed the minutes writing process for highly confidential meetings, ensuring accuracy and confidentiality in all documentation
• Organised international travel arrangements for Council members and trustees, coordinating logistics and accommodations to ensure smooth and hassle-free travel experiences
• Maintained comprehensive records of trustees' information, including contact details, affiliations, and areas of expertise
• Spearhead agenda setting for meetings, collaborating with senior management to prioritise topics and ensure productive discussions
• Managed CEO meetings and diaries, scheduling appointments and coordinating engagements to optimize time management
• Processed invoices accurately and in a timely manner, liaising with finance departments to facilitate smooth financial transactions
• Played a pivotal role in HR functions, including arranging interviews, screening applicants, and overseeing the entire recruitment process for various departments across the college
• Advertised job vacancies through appropriate channels and platforms, effectively attracting qualified candidates
• Ensured compliance with HR policies and procedures, maintaining up-to-date knowledge of relevant regulations and best practices.
• Created and maintained administrative reports and spreadsheets for logistical purposes.
• Acted as primary point of administrative contact and liaison with other offices, individuals and external organisations to streamline communications.
• Welcomed and greeted guests and customers, answered inquiries or directed concerns to correct staff.
• Oversaw maintenance of hardcopy and electronic records to preserve institutional information of historical, fiscal and legal value.
• Conserved senior executive's time by drafting letters and documents, collecting and analysing information and initiating communications.
• Distributed incoming mail to correct staff members only to preserve privacy of confidential information.
• Coordinated coding and authorisation of invoices, credit card statements and expense reimbursements for payment.
• Prepared research and briefing papers before appointments and presentations to manager specifications.
• Managed information flow between senior executives and other members of staff, passing on information about policies, procedures and directives.
• Monitored invoices and backup documentation for proper authorization.
• Participated actively in planning and executing company events.
• Developed comprehensive reports for management review, providing valuable insights into corporate performance metrics.

• Helped to maintain the combined log of cash being distributed daily in the store
• Responsible for maintaining daily cash flow log
• Assisted in creating and executing bank deposits at the end of each business day
• Responsible on comparing daily cash logs to the monthly bank statements and report any irregularities
• Monitored the movement of cash into and out of the office on a daily basis
• Opened and closed the store, which included counting cash drawers and making bank deposits
• Maintained daily record of all cash transactions
• Investigating and reporting to senior managers any cash discrepancies on daily bases.

• Interpreting between the courts and non-speaking English party
• Conducted and provided interpretations of affidavits and other legal documents
• Translate and interpret witness testimony, attorney arguments and judge orders
• Provide consecutive and simultaneous interpretation in court hearing
• Rendering sight interpretation of legal documents
• Delivering accurate specialized legal interpretation between English and Modern Standard Arabic and different dialects of Arabic including Iraqi and Egyptian Arabic.
• Used facial expressions, gestures and appropriate contextual information to enable clients to understand translations.

• Performed daily administrative functions such as answering calls and emails, scheduling meetings
• Maintained an inventory of office supplies
• Responsibly administrated the manager’s MS office documents, forms, emails and calendar
• Raise work permits for contractors on site
• Responsible for facilitating the smooth day to day of the store
• Responsible for keying and organizing Staff Rota in the store.

• Provided more than 100 hours of freelance NHS medical interpreting services
• Conduct medical and general interpreting for medical providers and patients
• Relays info in an accurate and concise manner and doesn’t omit, change or add info
• Communicates as clearly as possible for both the patient and medical provider
• Knowledge of basic anatomy, medical diagnostic procedure, diseases, treatment, major body systems etc
• In the working language.

• I am keen on giving back to my local community
• I have taken part in organising fund raising events, assisting with administrative tasks, assisting in sorting and preparing donated stock, managing transactions with customers using cash registers, scanning goods and ensuring pricing is accurate, as well as collecting payments whether in cash or credit.

• Provided timely and comprehensive solutions and feedback to client questions about solar energy products
• Developed detailed sales contracts for new and existing clients when products and services were ordered
• Sought new clients for the company by attending and organising 3 solar energy trade shows, 1 local conference and 2 workshops
• Maintained the company’s social media platform and took part in designing their leaflets, posters and flyers
• Responded to customer queries about product features and benefits by visiting clients on site and demonstrating potential uses and solutions.

• Ensuring shop displays were kept clean and tidy
• Creating shop window displays
• Welcoming staff and providing confident and knowledgeable advice
• Processing cash and card transactions
• Daily reporting to the retail manager
• Cleaning, tidying and carrying out stock rotation for next day.

• Organizing and recording weekly appointments
• Producing and collating sales reports using Microsoft Word and Excel
• Organizing and facilitating management meetings
• Taking minutes of meetings and transcribing and distributing summaries to all parties
• Ensuring the smooth distribution of mail internally and externally
• Ensuring Facilities Manager was aware of new employee starters and leavers
• Helped prepare PowerPoint presentations for my manager.