People-centered and solutions-driven office and operations professional with over 10 years of experience supporting senior executives, managing multi-site facilities, and coordinating HR, finance, and vendor operations. Backed by a background in Psychology and Human Resource Management; known for bringing empathy, precision, and calm professionalism to everything from high-profile event planning to last-minute problem-solving and streamlined operational support.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Office Coordinator
Mo Ibrahim Foundation
London
07.2024 - 07.2025
Supported daily operations for a high-profile, HNW-led foundation, working closely with the Office Manager across HR, facilities, finance, IT, and administration.
Managed vendor relationships and negotiated service contracts, reducing procurement costs while improving service delivery.
Delivered HR and onboarding support, maintained the staff leave calendar, and handled sensitive documentation in line with GDPR.
Oversaw facilities and coordinated with building management and third-party contractors to ensure smooth office operations.
Maintained office expenditure, staff leave, and vendor performance records; produced reports for budget tracking and internal decision-making.
Supported sustainable procurement practices by sourcing eco-friendly supplies and aligning purchasing with ESG goals.
Played a key role in delivering IGW 2025 in Marrakesh—attended by thousands, including UK Foreign Secretary David Lammy—coordinating VIP logistics, accommodation, and private events.
Responded to urgent last-minute issues and requests with professionalism, efficiency, and a calm, solutions-focused approach.
Office Manager
Ancestry
London
12.2022 - 07.2024
Owned all aspects of London office operations, acting as the single point of contact for staff support, troubleshooting, and workplace experience.
Delivered first-line IT support and liaised with the Dublin-based IT team to ensure swift resolution of technical issues.
Managed weekly Ocado deliveries and introduced regular catered lunches to encourage in-office attendance and support hybrid working culture.
Launched internal communication improvements including shared calendars, onboarding guides, and streamlined update processes.
Implemented simple office tracking systems (e.g., spend, inventory, and vendor logs) to reduce inefficiencies and support accurate reporting.
Supported senior leadership with office compliance, site visits, and event planning under tight deadlines and evolving business needs.
Spearheaded a series of team experience initiatives—including wellness events and cultural celebrations—that improved engagement and morale.
Executive Assistant
MeiraGTx
London
01.2019 - 10.2022
Provided proactive, high-level administrative support to senior executives, ensuring seamless day-to-day operations and effective time management.
Managed complex calendars, scheduled meetings across multiple time zones, and coordinated international travel and accommodation.
Acted as a key liaison between executives and internal/external stakeholders, representing leadership with professionalism and discretion.
Oversaw the preparation, distribution, and secure handling of confidential documents including board papers, legal files, and investor communications.
Streamlined office procedures and implemented admin systems that improved task tracking, expense management, and internal reporting.
Supported executive operations during key milestones—including clinical trial launches, investor roadshows, and regulatory updates—as the company advanced gene therapies targeting inherited retinal diseases and neurodegenerative conditions.
Reception & Facilities Team Leader
Tilney
London
05.2016 - 12.2018
Led and managed a team of receptionists across two London offices, overseeing daily front-desk operations and ensuring a professional, client-focused environment.
Supervised facilities operations, including oversight of catering staff, office supplies, and maintenance coordination to support smooth office functioning.
Managed team rotas, balancing workloads effectively to maintain consistent coverage and high service standards.
Proactively resolved complex scheduling conflicts caused by high meeting demand and limited room availability, prioritizing client needs and minimizing disruption.
Coordinated meeting logistics, including room bookings, materials preparation, and AV support, ensuring seamless execution of internal and client events.
Served as the primary point of contact for visitors and staff, consistently delivering excellent customer service aligned with company standards.
Office Manager / Executive Assistant
Nekton Services (Private Office of Gerard Lopez Fojaca)
London
09.2013 - 04.2016
Managed all aspects of office operations including maintenance, procurement, and vendor contract negotiations, ensuring smooth and cost-effective functioning.
Coordinated onboarding, meetings, and complex international travel arrangements—including booking flights and handling out-of-hours requests—to support busy executives efficiently.
Prepared and maintained monthly budget forecasts, implementing cost-saving measures to ensure expenditure stayed within approved limits.
Provided personalised support to a high-net-worth individual, Gerard Lopez Fojaca, tailoring services to meet unique and evolving needs with discretion and professionalism.
Acted as the sole female team member, navigating a male-dominated environment with confidence and fostering positive working relationships.
Maintained strict confidentiality handling sensitive financial and personal information.
HR Coordinator
Debenhams
London
10.2011 - 08.2013
Provided comprehensive administrative support to the HR Business Partner, managing complex diaries, international travel, and recruitment scheduling for multiple departments.
Maintained and updated confidential employee records within HRIS platforms such as Oracle Fusion, ensuring accuracy and compliance with data protection policies.
Assisted with end-to-end onboarding processes including preparing new starter documentation, coordinating induction sessions, and facilitating smooth employee integration.
Supported HR event planning including training sessions, employee engagement initiatives, and internal communications to enhance workplace culture.
Acted as a trusted point of contact for sensitive employee queries, maintaining discretion and professionalism at all times.
Education
BSc (Hons) - Psychology & Human Resource Management
De Montfort University
Leicester, UK
09.2006 - 07.2009
Skills
Executive & C-Suite Support
References
References available upon request.
Timeline
Office Coordinator
Mo Ibrahim Foundation
07.2024 - 07.2025
Office Manager
Ancestry
12.2022 - 07.2024
Executive Assistant
MeiraGTx
01.2019 - 10.2022
Reception & Facilities Team Leader
Tilney
05.2016 - 12.2018
Office Manager / Executive Assistant
Nekton Services (Private Office of Gerard Lopez Fojaca)
09.2013 - 04.2016
HR Coordinator
Debenhams
10.2011 - 08.2013
BSc (Hons) - Psychology & Human Resource Management