Nosheen Malik
Glasgow
Summary
Ambitious individual brings skills in file management and schedule coordination. Thrives in fast-paced environments with keen attention to detail and solid time management skills. Motivated to contribute high-value support to team projects.
Enthusiastic and motivated to deliver top-quality administrative support. Offers strong clerical and organisational skills. Excels in problem-solving and task prioritisation.
Organised and proactive, demonstrating strong communication and problem-solving skills, along with proficiency in office software and time management. Capable of streamlining administrative processes and supporting team objectives.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Administrative officer
NHS Scotland Victoria Infirmary
Glasgow, Glasgow City
2008.09 - 2010.06
- Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
- Enhanced office efficiency by managing and organising the day-to-day administrative duties.
- Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
- Prioritised tasks for timely completion of projects.
Administrative officer
Criminal Injuries and Compensation Authorities
Glasgow, Glasgow City
2006.04 - 2006.07
- Streamlined processes with proactive problem-solving abilities.
- Enhanced office efficiency by managing and organising the day-to-day administrative duties.
- Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
- Handled confidential documents with utmost care; ensured data security at all times.
Administrator
Dylan Associates and Tax Advisors
Glasgow, Glasgow City
2006.01 - 2006.02
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Organised important company meetings, leading to improved communication across departments.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Oversaw database to maintain updated records and accuracy.
Shop assistant
Naushies General Store
Glasgow, Glasgow City
2003.11 - 2004.06
- Assisted customers in finding desired items to enhance their shopping experience.
- Built rapport with frequent shoppers to foster loyal customer base.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Managed stock levels on shop floor for continuous product availability.
Retail assistant
Ms Karen
Glasgow, Glasgow City
2002.11 - 2003.01
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Conducted daily inventory checks to manage stock levels accurately.
- Learnt about new products quickly, providing comprehensive guidance to customers.
Administrative assistant (Work Experience)
Thorntree Primary School
Glasgow, Glasgow City
2001.11 - 2001.11
- Improved customer satisfaction through prompt response to email and phone queries.
- Expedited document filing system with a new, organised method.
- Interacted professionally with clients providing excellent service at all times.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
Education
NQ - Marketing
Central College of Commerce
Glasgow, Glasgow City 2003.01 - 2003.06
GCSEs -
Shawlands Academy
Glasgow, Glasgow City 1996.08 - 2001.06
Skills
- Customer relations
- Stock management
- Discretion handling
- Efficient communication
- Organisation coordination
- Confidential correspondence
- Setting priorities
Timeline
Administrative officer
NHS Scotland Victoria Infirmary
2008.09 - 2010.06
Administrative officer
Criminal Injuries and Compensation Authorities
2006.04 - 2006.07
Administrator
Dylan Associates and Tax Advisors
2006.01 - 2006.02
Shop assistant
Naushies General Store
2003.11 - 2004.06
NQ - Marketing
Central College of Commerce
2003.01 - 2003.06
Retail assistant
Ms Karen
2002.11 - 2003.01
Administrative assistant (Work Experience)
Thorntree Primary School
2001.11 - 2001.11
GCSEs -
Shawlands Academy
1996.08 - 2001.06