NOSAWARU IBIZUGBE
Newport
Summary
Diligent healthcare worker with skills and training to safely support, observe, and monitor patients and promote physical well-being. Always ready to help with hygiene, mobility, and cleaning needs. Works fast to stay ahead of continuous patient workload. Compassionate team player recognized for positive, upbeat attitude and demeanour in solving problems. Driven to deliver high-quality service and consistent results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Care Support Worker
Nos Da Healthcare
7 Under Cardiff Road Bargoed
10.2024 - Current
- Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording, and reporting on changes to minimize damage.
- Successfully positioned, lifted, and moved patients from bed into wheelchairs, applying safe handling techniques.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Kept patient environments clean and neat following optimum hygiene standards.
- Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
Warehouse Operatives
DX Delivery
Newport
02.2024 - 09.2024
- Parcels sorting and offloading
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Realtor
House Land Real Estate Company
Benin city , Edo State , Nigeria
12.2018 - 09.2023
- Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.
- Answered phone calls and emails from potential and existing customers.
- Showed residential properties and explained features, value and benefits of available homes.
- Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
- Monitored property market trends to accurately anticipate and meet customer demand.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Inspected properties between lettings to confirm required works ahead of new tenants moving in.
Customer Service Representative
Amenibiz - Global Venture
Benin city, Edo State, Nigeria
01.2013 - 11.2018
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Maintained excellent client satisfaction by providing in-depth support.
- Obtained feedback from customers to improve service experience.
Education
High School Diploma - Agricultural Technology
College of Agriculture Iguoriakhi
Nigeria 11.2012
High School Diploma -
Rubber Research Secondary School
Nigeria 06.2009
Skills
- High degree of accuracy and attention to detail
- Patient handling and positioning
- Organizational skills and ability to multitask
- Calm under pressure
- Safeguarding knowledge
- Flexibility and Adaptability
- Learning agility
- Creativity
- Ability to work independently within team
Certification
- Care Certificate - Careskills Academy 2024
- Certificate in Safeguarding of Vulnerable Adults
- Certificate in Basic Life Support
- Certificate in Challenging Behaviour
- Certificate in Mental Health
- Certificate in Moving and Handling
Languages
English
Advanced (C1)
GAP
August 2009 - September 2010: Concentrated on preparing for the JAMB and Post UTME exams to gain admission to preferred university. Successfully secured admission in August 2010 and began studies in September 2010. During the intervening period, involved in personal growth activities and developed valuable skills to enhance academic success.
December 2012: Actively seeking employment following the completion of studies in November 2012. Successfully secured a position in January 2013.
October 2023 - January 2024: Relocated to the United Kingdom in October 2023. Dedicated time to personal development and professional training, resulting in securing employment in February 2024.
Timeline
Care Support Worker
Nos Da Healthcare
10.2024 - Current
Warehouse Operatives
DX Delivery
02.2024 - 09.2024
Realtor
House Land Real Estate Company
12.2018 - 09.2023
Customer Service Representative
Amenibiz - Global Venture
01.2013 - 11.2018
High School Diploma - Agricultural Technology
College of Agriculture Iguoriakhi
High School Diploma -
Rubber Research Secondary School