Norzafirah Binti Halalludin

Organised and dedicated marketing and administrative professionals with a proven track record of providing exceptional customer service in fast-paced office environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. A proven track record of excellent communication management (written and oral communications). Offer excellent interpersonal, communication, and organisational skills, as well as proficiency in MS Office and virtual work. Experience in dealing with people, building networks, exploring new horizons, and assisting people who need help. Ready to help the team achieve company goals.

Social Media Influencer, University of Sunderland, Dec 2020 – Oct 2023

• Selected as the face of the marketing campaign for the university's social media marketing. Here's the link:https://www.instagram.com/p/Cj0bAQgMPau/?igshid=NTdlMDg3MTY=; https://www.instagram.com/p/Cjxs1z0sSe2/?igshid=NTdlMDg3MTY; https://www.instagram.com/p/Ci4pnoVs4u3/?igshid=NTdlMDg3MTY; https://www.instagram.com/reel/CmamPQjjaiA/?igshid=NTdlMDg3MTY=
• Selected and featured on the university’s Instagram as one of the panelists to discuss all things mental health on October 10, 2022. Here’s the link: https:// com/reel/CjiFKEol2ih/?igshid=ZWFiZDJIMTg=
• Selected as a panelist for a podcast on "Studying a Postgraduate Degree at the University of Sunderland" on June 1, 2022. Here’s the link: https://open.spotify.com/episode/2MblT8kUFXnAJ6JhReL7WP
• Created a TikTok video to share how I'm celebrating Eid while studying in the UK. Here’s the link: https://vt.tiktok.com/ZsdKsy9Hf/?k=1
• A blog post titled "As a Muslim student in the UK during Ramadan, I feel very welcome" was published on April 29, 2022. Here's the link: https://study-uk.britishcouncil.org/why-study/b;og/mus;im-students-in-the-uk
• Successfully took over the StudyUK British Council Instagram account on April 5, 2022. Here’s the link: https://www.instagram.com/s/s/aGInaGxpZ2h0OjE3OTAzNDIwOTQ4NDY3NTIz?igshid=MDJmNzVkMjY=
• Selected and featured on the university's Instagram for the Hybrid Learning Experience video on March 29, 2021. Here’s the links: https://www.instagram.com/tv/CNAJ1nNlReO/?igshid=1o9x2wnjpoutv
• Continued engagement for content creation, and have been featured again on the university's Instagram on February 26 and March 9, 2021. Here’s the links: https://www.instagram.com/tv/CMMuQVvFpTt/?igshid=ebcuhm2rgtms https://www.instagram.com/reel/CLwtTKwln2M/?igshid=urh2zk546n1y https://www.instagram.com/tv/CHfItbXDJwi/?igshid=zjc182tsq3az
• Successfully took over the University of Sunderland Instagram on December 9. Here’s the link: https://www.instagram.com/s/aGlnaGxpZ2h0OjE4MTQ4MjE2MTg5MTQxOTgw?igshid=lbjbon60rdea&story_media_id=2460399929547789740

Product Influencer, The Girls Republique Store & One Utama Beauty & Co [Malaysia], Nov 2020

• Reviewed and unboxed the Girls Republique products in bilingual (English and Arabic language) on Instagram. Here's the link: https://www.instagram.com/tv/CHfItbXDJwi/?igshid=zjc182tsq3az
• Reviewed Beauty & Co products and services on Instagram. Here's the link: https://www.instagram.com/p/CHC38MAlHDh/?igshid=mtb2gg87ymft

WORKING EXPERIENCE

• A third- place winner in the "Support with a Capital S" category, i.e., the ambassador that has been most helpful. "She has been an amazing inspiration and support on assignment." (Student and Digital Ambassador)
• Led live broadcasts of one of the university open days to promote the events and encourage young adults with parents to attend.
• Effectively increased customer engagement, with the video receiving the most views (over 11K) and positive feedback from customers. A special marketing initiatives were developed to market and promote products and events on social media. (Fashrevo Sdn Bhd , Malaysia)
• Created video, print advertisements, product marketing and promotion for new product launches and events.(Elianto Makeup Sdn Bhd, Malaysia)
• Developed social media content for Instagram and Facebook.(Elianto Makeup Sdn Bhd, Malaysia)

EDUCATION

• Awarded: Merit.Master of Science: International Business Management. (University of Sunderland - United Kingdom)
• Awarded: First Class Honours.Bachelor of Arts: (Hons) Business And Marketing (University of Sunderland - United Kingdom)
• Delivered a vote of thanks on behalf of the faculty of Business, Law and Tourism at the University of Sunderland's winter graduation ceremony. Here’s the link: https://www.instagram.com/reel/CloGRwOI4QY/?igshid=NTdlMDg3MTY=
• Elected as a Course Representative to engage and listen to course mates' issues and help raise them.
• Representing the university in a series of social media platform engagements to promote the university's programmes, activities, and services internationally.