Norven Jotahot
Cebu,Phillippines
Summary
Committed Crew Member with outstanding communication and customer care skills. Proactive and responsive to meet demands of busy fast-food restaurants. Works well independently and collectively to maintain efficient service provisions.
Motivated professional demonstrating strengths in customer engagement and multitasking. Adapts to fast-paced environments through effective problem-solving and proactive communication. Committed to supporting team goals and delivering positive customer experiences.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Quick Service Crew Member
Mang Inasal Parkmall
Mandaue, Cebu
06.2024 - 06.2026
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Implemented time-management skills to handle multiple tasks efficiently during busy periods.
- Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently.
Education
SENIOR HIGH SCHOOL - STEM MARITIME
University Of Cebu Lapu-Lapu
Mandaue, Cebu 03.2020 - 08.2022
Skills
- Customer service
- Time management
- Menu knowledge
- Order accuracy
- Food safety standards
- Inventory management
- Positive attitude
Timeline
Quick Service Crew Member
Mang Inasal Parkmall
06.2024 - 06.2026
SENIOR HIGH SCHOOL - STEM MARITIME
University Of Cebu Lapu-Lapu
03.2020 - 08.2022