Norman welcomes challenges and has excellent communication and time management skills even when put in high pressure or highly demanding situations. He is incredibly personable and thrives on keeping a positive attitude in all environments. Norman is able to work well independently and as part of a team, with his experience he is willing to step up in situations and is always willing to undertake further training to enhance his skill-set. Current skills he has include cocktail training, wine training, cellar training, cash handling, management and time keeping. With a degree in graphic design and a total of ten years in hospitality he knows how to make use of transferable skills and maintain user experience and presentation.