Norman Alcide
London,Hackney
Summary
Personal Profile: My working career in the Voluntary Sector goes back to September 1992 , during this time line I've been fortunate enough to work alongside both large and small providers within a broad range of service specifications. I've been very fortunate to have consolidated my operational experiences with academic courses, statutory secondments and lengthy tenures in numerous guises as a trade union activist ,all of these experiences come together to shape a realistic mindset in regards to the manner of existence placed upon voluntary sector clients and the employment terms/conditions offered to my peers. Despite the inevitable high and lows that come with our working territory my commitment to being part of the solution continues to strengthen with every passing year.
Overview
12
12
years of professional experience
Work history
EDI Programme Manager
Social Interest Group
03.2021 - Current
- Developing internal EDI Working Programme
- Reviewing Internal Policy & Procedure
- Shaping EDI Policy
- Recruiting & Developing 20 EDI Ambassadors
- Developing Staff Workshops & Support Groups
- Aligning Participant/Resident's Workshops with House and Participant/Resident Board
- Structures
- Developing External Partnerships
- Co-Ordinating Principal 6 Charity Code of Board Governance.
Service Manager
Equinox Complex Needs Service
02.2020 - 03.2021
- Ensure that services are delivered in line with contractual requirements, and all contractual and legislative requirements are being met
- To be Equinox's dedicated safeguarding lead for the programme
- Undertake Internal Audits and develop Service Performance Management processes
- Manage the Project's budget and report on budget variances including review of Monthly
- Management Accounts
- Production of an annual budget
- To promote effective cost control mechanisms
- Promote and encourage best practice in Health & Safety and Environment
- Take responsibility for the personal safety of all people working and/ or visiting the service especially in response to emergency / evacuation situations
- Ensure all the organisations rules/policies regarding Health, Safety and the Environment are strictly adhered to
- To take responsibility for ensuring that all operational staff, and volunteers/ mentors who work alongside them, are fully aware of and follow the SIG Equality & Diversity Policy and commit to
- SIG Values
- Ensure that Social Interest Group's Quality Management System is adhered to and maintained
- Liaise with all relevant partners, agencies and stakeholders to ensure that the services are embedded and that excellent working relationships are maintained.
Deputy Manager
Peabody Redbridge & Colchester Complex Needs Services
03.2019 - 11.2019
- To ensure that regular staff meetings take place and are fully recorded
- To ensure that all statutory records are accurately maintained and available for inspection upon request from the appropriate authorities
- To ensure that adequate staff are always on duty, and that appropriate staff rotas have been prepared and that arrangements are in place for the use of locum workers if required
- Manage the allocation of service users accepted into the scheme
- Responsible for ensuring Peabody's Risk Assessment and Risk Management Policies are fully understood and being complied with at the Project
- Report incidents and accidents as per Peabody' procedure.
Service Manager
Evolve - Beacon House, RBKC
03.2018 - 01.2019
- Ensure that services are delivered in line with contractual requirements, and all contractual and legislative requirements are being met
- To be Evolve'ss dedicated safeguarding lead for the programme
- Undertake Internal Audits and develop Service Performance Management processes
- Manage the Project's budget and report on budget variances including review of Monthly
- Management Accounts
- Production of an annual budget
- To promote effective cost control mechanisms
- Promote and encourage best practice in Health & Safety and Environment
- Take responsibility for the personal safety of all people working and/ or visiting the service especially in response to emergency / evacuation situations
- Ensure all the organisations rules/policies regarding Health, Safety and the Environment are strictly adhered to
- To take responsibility for ensuring that all operational staff, and volunteers/ mentors who work alongside them, are fully aware of and follow the SIG Equality & Diversity Policy and commit to
- SIG Values
- Ensure that Social Interest Group's Quality Management System is adhered to and maintained
- Liaise with all relevant partners, agencies and stakeholders to ensure that the services are embedded and that excellent working relationships are maintained.
Deputy Manger
SHP - Redbridge Complex Needs Service
01.2018 - 03.2018
- To ensure that regular staff meetings take place and are fully recorded
- To ensure that all statutory records are accurately maintained and available for inspection upon request from the appropriate authorities
- To ensure that adequate staff are always on duty, and that appropriate staff rotas have been prepared and that arrangements are in place for the use of locum workers if required
- Manage the allocation of service users accepted into the scheme
- Responsible for ensuring SHP's Risk Assessment and Risk Management Policies are fully understood and being complied with at the Project
- Report incidents and accidents as per Peabody' procedure.
Service Manager
St. Mungo's, Haringey SMO Service
07.2012 - 10.2017
- Ensure that services are delivered in line with contractual requirements, and all contractual and legislative requirements are being met
- To be the local dedicated safeguarding lead for the programme
- Undertake Internal Audits and develop Service Performance Management processes
- Manage the Project's budget and report on budget variances including review of Monthly
- Management Accounts
- Production of an annual budget
- To promote effective cost control mechanisms
- Promote and encourage best practice in Health & Safety and Environment
- Take responsibility for the personal safety of all people working and/ or visiting the service especially in response to emergency / evacuation situations
- Ensure all the organisations rules/policies regarding Health, Safety and the Environment are strictly adhered to
- To take responsibility for ensuring that all operational staff, and volunteers/ mentors who work alongside them, are fully aware of and follow the SIG Equality & Diversity Policy and commit to
- SIG Values
- Ensure that Social Interest Group's Quality Management System is adhered to and maintained
- Liaise with all relevant partners, agencies and stakeholders to ensure that the services are embedded and that excellent working relationships are maintained.
Education
Diploma - Studies
2000
B-TEC Diploma - Housing Studies
1998
1st Certificate Housing Studies - undefined
1996
Skills
- IT Skills:
- Throughout the lockdown era my understanding of systems broadened acutely primarily
- With the use of Microsoft Teams to facilitate Meetings which also broadened in terms incorporating
- Videos to compliment the points made via Powerpoint Presentations
- This journey of learning has developed further by way of EDI Staff Workshops where a combination
- Of Subject Related Videos; Virtual Break-Out Rooms ; Mentimetre and Balloting tools are frequently
- Used to stimulate group analysis and measure opinions More recently my existing roll has started to
- Incorporate online Social Media based tasks leading to the usage of Hootsuite whilst developing an Organisational footprint
- Across my 21 year Voluntary Sector Management career I've honed competent standard of user
- Skills regarding a wider range of apps and client information data bases such as
- Excel, Word, MS
- Projects, Inform, , Zoom, PowerPoint and Visio and Mailchimp to name but a few
Interests
Hobbies and Lifestyles:
, I enjoy reading books, cooking, swimming, cycling and running.
My interest for local community matters have really developed since my official arrival into the
Equity , Diversity & Inclusion World and I've really grown as a result in participating on the Grenfell
Silent March last June and attending some excellent Seminars
Timeline
EDI Programme Manager
Social Interest Group
03.2021 - Current
Service Manager
Equinox Complex Needs Service
02.2020 - 03.2021
Deputy Manager
Peabody Redbridge & Colchester Complex Needs Services
03.2019 - 11.2019
Service Manager
Evolve - Beacon House, RBKC
03.2018 - 01.2019
Deputy Manger
SHP - Redbridge Complex Needs Service
01.2018 - 03.2018
Service Manager
St. Mungo's, Haringey SMO Service
07.2012 - 10.2017
Diploma - Studies
B-TEC Diploma - Housing Studies
1st Certificate Housing Studies - undefined
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