Norma Crawford

Since August 2024 I have been employed by The Action Group as an SVQ Assessor/Internal Verifier in the Learning and Development team where I assess and internally verify SVQ levels 2-4 in Social Services and Health Care as well as other duties. Duties and responsibilities are to induct, assess and support candidates, to ensure work submitted meets national occupational standards, to write monthly reports and carry out reviews, to meet targets in relation to funding and to keep myself updated on legislation, theory, social policy in relation to my workplace as well as supporting candidates with IT skills. Detail-oriented SVQ Assessor/Internal Verifier with expertise in assessing and verifying SVQ levels 2-4 across diverse care services. Delivered comprehensive feedback and maintained rigorous quality assurance standards, ensuring compliance with national occupational standards. Focused on fostering positive candidate experiences and enhancing assessment processes. Motivated professional with a solid foundation in assessment and training within the care sector. Demonstrates strong report writing, conflict resolution, and regulatory compliance skills, contributing to high-quality training outcomes. Committed to enhancing candidate engagement and supporting their professional development. Experienced in assessing and evaluating candidates, providing clear, constructive feedback to support their development. Consistently ensures fair, unbiased assessments while maintaining high standards of accuracy and reliability. Strong communication skills and commitment to upholding best practices in assessment. Assessment professional with solid background in evaluating skills, knowledge, and competencies across various fields. Skilled in providing constructive feedback, preparing detailed reports, and ensuring compliance with regulatory standards. Adept at fostering positive relationships with students and colleagues, ensuring supportive and productive learning environment.