Summary
Overview
Work history
Education
Skills
Languages
References
Client Testimonial
Timeline
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Norbert Mielcarek

Norbert Mielcarek

London,United Kingdom

Summary

Dynamic and personable professional with over a decade of experience in high-end customer service environments, including luxury salons and international cruise ships. Renowned for delivering exceptional service, building lasting client relationships, and maintaining impeccable grooming standards. Fluent in English and Polish, with a proven ability to adapt to diverse cultural settings.Eager to bring enthusiasm, resilience, and a commitment to excellence to the Cabin Crew role, where his strong interpersonal skills will ensure a comfortable and enjoyable experience for all passengers.

Overview

19
19
years of professional experience
2016
2016
years of post-secondary education

Work history

Owner & Senior Stylist

Sublime Hair Studio
Bristol
01.2016 - 04.2025
  • Managed and operated a busy independent salon, overseeing bookings, marketing, and customer care.
  • Developed a loyal client base through exceptional service and authentic relationship-building.
  • Trained junior stylists, maintained high hygiene and grooming standards, and ensured consistent delivery of a luxury guest experience.

Hairdresser & Assistant Manager – Cruise Ship Spa

International Cruise Line
01.2014 - 01.2016
  • Provided hairdressing services to international passengers in a high-end onboard spa.
  • Supported spa management with stock control, appointment coordination, and onboard promotions.

Hair Stylist & Consultant

Alter Ego
London
01.2011 - 01.2013
  • Led client consultations and transformations while promoting in-salon retail products.
  • Supported team coordination and cash-handling operations.
  • Built and maintained strong customer relationships, contributing to client retention.

Hair Stylist

S&A
London
01.2009 - 01.2011

Hair Stylist (Junior to Intermediate)

Perfect
Poland
01.2006 - 01.2009

Education

Advanced Hair Cutting & Colouring Course -

L'Oréal Professional Standards

Hairstyling Diploma - English, Polish, Maths, and Science curriculum

Hairstyling College
01.2006 - 01.2009

Skills

  • Fluent in English and Polish
  • Warm personality
  • Energetic personality
  • Strong emotional intelligence
  • Excellent communication skills
  • Excellent interpersonal skills
  • Culturally sensitive
  • Internationally experienced
  • Impeccable grooming
  • Personal presentation
  • Strong sales ability
  • Product upselling ability
  • Adaptable
  • Hardworking
  • Highly reliable
  • Tech-savvy
  • Social media for business promotion
  • Skilled at remaining calm under pressure
  • Friendly
  • Composed under pressure

Languages

English
Fluent
Polish
Native

References

References available upon request.

Client Testimonial

As one of Norbert's long-standing clients, I can attest that his customer service is out of this world. He lights the room with energy, makes people laugh, and always knows how to make you feel completely comfortable and understood. He builds relationships effortlessly and delivers with heart and skill — unforgettable., 

Magdalena Rzechorzek-Client 

Timeline

Owner & Senior Stylist

Sublime Hair Studio
01.2016 - 04.2025

Hairdresser & Assistant Manager – Cruise Ship Spa

International Cruise Line
01.2014 - 01.2016

Hair Stylist & Consultant

Alter Ego
01.2011 - 01.2013

Hair Stylist

S&A
01.2009 - 01.2011

Hair Stylist (Junior to Intermediate)

Perfect
01.2006 - 01.2009

Hairstyling Diploma - English, Polish, Maths, and Science curriculum

Hairstyling College
01.2006 - 01.2009

Advanced Hair Cutting & Colouring Course -

L'Oréal Professional Standards
Norbert Mielcarek