Nora Edwards Iamarene
St Austell,Cornwall
Summary
High-achieving Credit Controller offering quality-minded and customer-driven approach. Resourceful and skilled professional focused on improving department productivity and streamlining processes for efficiency.
Professional Sales Executive years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Overview
29
29
years of professional experience
Work history
Sales & marketing director
Plus One Kitchens LLC
Dubai
10.2022 - 10.2023
- Sales & Marketing
- Designed and developed a new showroom, including the fit-out to transform it from the pre-existing industrial warehouse.
- Working within budget and guidelines from private investors
- Build the company website and social media presence, network with local businesses and negotiate contracts with suppliers.
- Interview and hire staff to run the showroom, back office and installers, initiate training for the staff, select software for the required activities with license and back up services.
- Successfully obtain suppliers list for target selling
- Complete project by liaising with editorial and design department
EU Sales Manager
Rubber Road Ltd
Dubai
03.2020 - 03.2022
- Account management
- Upselling
- Contact potential clients through cold calls and emails
- Present our company to potential clients
- Identify client needs and suggest appropriate products/services
- Customize product solutions to increase customer satisfaction.
Credit Control and Account Manager
BioRad
London
08.2019 - 03.2020
- Release of goods based on terms and status of customer account, chasing late payers via telephoneand/or e-mail
- Keeping bad debts under control and taking correct measures, should a situation arise
- Providing advice to a portfolio of clients, manage accounts on a day-to-day basis and develop excellentrelationships with clients
- Owning and managing client relationships and stakeholder relationships withlimited senior supervision; creatively preparing and delivering the client program
- Customer account set-up in compliance with regulations and keeping the accounts maintained and up todate
- Discussion and cooperation with Sales Manager, Area Sales Managers and with otherdepartments
- Keeping up with all IT advancements relevant to my job.
Pipeline Manager - Italian & French market
N3
Watford
03.2019 - 08.2019
- Tracking all opportunities, the team generates in addition to the progress of potential opportunities andtheir stage in the sales cycle
- Updates the CRM with opportunity pricing and all account informationbased on opportunity generation process
- Supports ongoing requests from the sales team to finalize any order entry into CRM and generates dataand reporting analysis for reports, as well as support the sales staff in management reports on pipelineand forecasts (weekly, monthly, quarterly)
- Successfully delivers and closes the loop on any account information and payment mechanism to the
- Sales Management team to facilitate final transaction and entitlement of services/software for the client.
Credit Controller and Project Administrator
CFMS Watford
02.2017 - 02.2019
- Reviewed company credit control procedures and developed and implemented enhancements
- Developed and distributed Payment Request notification when clients defaulted on their loan obligations
- Recommended appropriate lines of Credit for different clients based upon their individual needs;successfully helped to lower the firm's financial loss and risk of default.
Project manager
CBS Media Ltd
Watford
10.2015 - 01.2017
Credit Controller
RecuperoCrediti
04.2014 - 09.2015
Showroom Manager
Kraftwork Kitchens
01.1997 - 01.2014
Sales Manager
ITALY
01.1995 - 01.1997
Skills
- Sales and Business Development Professional
- A self-motivated and hardworking individual, capable of managing or working within a team of
- Professionals An honest desire for sales and proven leadership skills, including motivating other staff to
- Achieve company objectives An effective communicator with several languages at a fluent and business level
- Demonstrates an exceptional flair for communicating and engaging with individuals as well as formulating positive internal and external relationships
- Places strong focus on importance of identifying opportunities, creating solutions, understanding client needs and the best ways to meet client needs
- Sales Management Languages
AREAS OF EXPERTISE
- Client Relationship Management Business Development Project Management
- Leadership Communication IT
- Trained and developed several successful sales teams that consistently achieve targets
- Word, Excel, PowerPoint, CRM
CAREER ACCOMPLISHMENTS
IT COMPETENCIES
Languages
English
Fluent
French
Native
Italian
Fluent
Portuguese
Advanced
Spanish
Advanced
Arabic
Advanced
Timeline
Sales & marketing director
Plus One Kitchens LLC
10.2022 - 10.2023
EU Sales Manager
Rubber Road Ltd
03.2020 - 03.2022
Credit Control and Account Manager
BioRad
08.2019 - 03.2020
Pipeline Manager - Italian & French market
N3
03.2019 - 08.2019
Credit Controller and Project Administrator
CFMS Watford
02.2017 - 02.2019
Project manager
CBS Media Ltd
10.2015 - 01.2017
Credit Controller
RecuperoCrediti
04.2014 - 09.2015
Showroom Manager
Kraftwork Kitchens
01.1997 - 01.2014
Sales Manager
ITALY
01.1995 - 01.1997
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