Nora Alatawi
London
Summary
Driven individual with knack for customer service and communication. Proven ability to handle transactions and assist customers efficiently. Ready to contribute to boosting sales and creating positive shopping experiences.
Overview
4
4
years of professional experience
Work History
Sales assistant
Wenzel's
London
02.2025 - Current
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Helped in creating seasonal menus to drive sales during festive periods.
- Regularly cleaned bakery areas, strictly following disinfection guidelines to sustain safe food preparation environments.
- Monitored expiry dates and used ingredients accordingly.
- Evaluated display and appearance of goods to maintain aesthetics.
- Determined product quantities for next day operation by maintaining detailed production schedule.
- Maintained cleanliness in bakery by regularly sweeping and mopping floors.
- Assisted with bread production for increasing product availability.
- Prepped dough, improved efficiency in the kitchen.
- Packaged baked items efficiently to expedite sales process.
- Assisted in inventory management for maintaining adequate stock levels.
- Handled cash register, facilitated smooth financial transactions within bakery.
- Displayed pastries attractively, increased impulse purchases from customers.
- Ensured customer satisfaction by promptly serving freshly baked goods.
- Complied with food safety regulations, ensured a safe environment for customers and staff alike.
- Contributed towards achieving sales targets with upselling techniques.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
Work Experience
Lavazza and Employability Program
01.2024 - 02.2024
- Company Overview: Arsenal Hub
- Preparing and serving hot and cold drinks including coffee, tea and herbal teas
- Cleaning and sanitising work areas, utensils and equipment
- Cleaning the coffee machine
- Learning name of drinks from menu items and the correct preparation
- Working within a team
- Arsenal Hub
Sales assistant
easy bakery
Riyadh
05.2021 - 06.2022
- Monitored trends in consumer behaviour with keen attention to detail.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Delivered exceptional after-sales service, encouraging repeat business.
- Assisted customers with product selection for optimal satisfaction.
- Maintained an organised workspace; promoted efficient workflow within the bakery.
- Operated bakery machinery safely, reduced risk of workplace accidents.
- Prepped dough, improved efficiency in the kitchen.
- Complied with food safety regulations, ensured a safe environment for customers and staff alike.
- Ensured customer satisfaction by promptly serving freshly baked goods.
- Maintained cleanliness in bakery by regularly sweeping and mopping floors.
- Addressed customer queries effectively, improved overall service quality at bakery.
- Assisted with bread production for increasing product availability.
Education
ESOL and Digital Skills level 1 - ENGLISH
City of Westminster College
LondonDiploma of Higher Education - Office management
Tabuk University
Skills
- Problem solving
- Teamwork
- Ability to work under pressure
- Organisational skills
- Time management
- Good communication skills
- Basic computer skills
- Interest in helping others
- Willingness to learn
- Ambition
- Desire to learn and achieve
- Hygiene consciousness
- Patience and perseverance
- Customer Service
Custom
- Traveling
- Volunteering
Personal Information
Timeline
Sales assistant
Wenzel's
02.2025 - Current
Work Experience
Lavazza and Employability Program
01.2024 - 02.2024
Sales assistant
easy bakery
05.2021 - 06.2022
ESOL and Digital Skills level 1 - ENGLISH
City of Westminster College
Diploma of Higher Education - Office management
Tabuk University
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