NOORJEHAN KHAN
Hemel Hempstead,Herts
Summary
Skilled professional specializing in minute taking, inbound call handling, and enquiry management. Proficient in office administration, data analysis, and team collaboration. Experienced in account management and report writing, with strong written communication skills. Consistently achieves objectives through effective time management and goal orientation.
Adaptable and organised administrative professional with background in office management, event coordination and diary scheduling. Knowledgeable and hardworking communicator with up-to-date knowledge of relevant safety and data security regulations. Works hard to keep office running smoothly.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
35
35
years of professional experience
Work history
Office Administrator
Soluvet Limited
Hemel Hempstead, Herts
05.2022 - 08.2025
- Handle mail and correspondence for employees and clients internationally.
- Managed staff travel arrangements to identify best available options.
- Oversee company insurance documentation and renewals.
- Responsible for company accounts
- Ensure best work/office practices
- Analysed performance reporting to enhance team processes.
- Reduced costs and improved operational efficiencies by streamlining processes.
Exam Invigilator
The Hemel Hempstead School
Hemel Hempstead, Herts
02.2018 - 08.2025
- Maximise Exams Officer's productivity by assisting in the preparation of exam venues and papers.
- Minimise exam disruptions by handling student queries in quiet, unobtrusive manner.
- Maintain student safety, cleaning and sanitising keyboards and workstations in line with Covid-19 cleaning protocol.
- Work in a team to ensure safety and exam regulations
- Awareness of Fire and emergency procedures
- Safe guarding
Office Administrator
Pharmart Limited
Hemel Hempstead, Herts
03.2012 - 01.2022
- Managed staff travel arrangements to identify best available options.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Handled mail and correspondence for 5 employees.
- Recorded meeting minutes accurately, communicating with relevant teams for prompt action.
- Oversaw company insurance documentation and renewals.
- Registered visitors, guests and contractors upon arrival, providing relevant building access passes.
- Produced and distributed monthly reports using Excel knowledge.
- Produced annual accounts
Shipping Analyst
BP Oil Limited
Sunbury-on-Thames, Surrey
01.2001 - 08.2011
- Responsible for Shipping Fleet and working analysis
- Ensure correct measures were taken for Ship Inspections worldwide.
- Co ordination of Inspections
- Organisation of Conventions
- Report writing
- Completed work following safety rules for best working practices.
- Exceeded targets for items picked by performing thorough checks to maintain excellent quality assurance.
- Prototyped, updated and tested advanced analytical models, such as descriptive, diagnostic, predictive and prescriptive.
- Reviewed performance benchmarks and established metrics for future tracking.
- Helped improve operations by showing clear connection between current policies and business results.
Paralegal
OTI Trading
City of London, City of London
03.1996 - 12.2001
- Worked on Trading floor securing fuel deals.
- Liaised with Ship Charterers for best routes
- International regulations
- Reviewed contracts and applied findings to develop breach of contract defences.
- Analysed elements of international waterways.
- Developed legal documents.
- Maintained ongoing communication
- Worked alongside Traders and analysts for optimum trade
Area Sales Representative
BP Oil UK
Hemel Hempstead, Herts
01.1991 - 03.1996
- Worked in Retail and Commercial
- Managed tanker logistics.
- Trained new recruits
- Used active listening and positive communication skills when dealing with customers
- Responsible for MOD and major city councils
- Preparation of tenders
- Implementation of new taxes and duties
Education
A-Levels - History, Sociology, English, Art
West Herts
Higher National Diploma - Business
Luton Sixth Form College
Luton, LUTGCSEs - Various
Stevenage Girls School
Stevenage, HertfordshireSkills
- Minute taking
- Inbound call handling
- Enquiry management
- Office administration
- Data analysis
- Team collaboration
- Account management
- Report writing
- Strong written correspondence
- Efficient time management
- Goal orientation
Languages
English
Fluent
Urdu
Fluent
Hindi
Fluent
Affiliations
Enjoy travelling, cooking, reading and music.
Also enjoy watching sport such as football and cricket
Voluntary work
Timeline
Office Administrator
Soluvet Limited
05.2022 - 08.2025
Exam Invigilator
The Hemel Hempstead School
02.2018 - 08.2025
Office Administrator
Pharmart Limited
03.2012 - 01.2022
Shipping Analyst
BP Oil Limited
01.2001 - 08.2011
Paralegal
OTI Trading
03.1996 - 12.2001
Area Sales Representative
BP Oil UK
01.1991 - 03.1996
A-Levels - History, Sociology, English, Art
West Herts
GCSEs - Various
Stevenage Girls School
Higher National Diploma - Business
Luton Sixth Form College
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