NOOR YASSER
Warriewood
Summary
Resourceful Sports & Exercise Nutrition graduate with a 2:1 degree from St Mary’s University, currently excelling as a patient coordinator for outpatients at Cromwell Hospital and Bupa. Proven expertise in fitness and health evaluation coupled with exceptional customer service skills in high-value environments. Bilingual in English and Arabic, effectively engaging diverse clientele through personalized fitness assessments. Aiming to leverage this skill set in a collaborative setting focused on promoting healthier lifestyles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Bupa Cromwell Hospital
South Kensington, London
01.2025 - Current
- Coordinate patient appointments, ensuring timely scheduling, and seamless communication between medical staff and patients.
- Provide exceptional administrative support, handling patient inquiries, documentation, and follow-ups with efficiency and professionalism.
- Collaborate closely with healthcare teams to ensure accurate patient information, and smooth progression of care.
- Maintain patient confidentiality and comply with hospital protocols, ensuring a high standard of service in a private healthcare environment.
Barista
Cafe Nero
Richmond, London
06.2024 - 11.2024
- Crafted high-quality espresso-based beverages and specialist drinks, ensuring consistency and attention to detail in every order
- Provided exceptional customer service, building rapport with customers and handling inquiries or complaints with professionalism
- Maintained a clean and organised workspace, adhering to health and safety standards while managing equipment and supplies efficiently
- Collaborated with team members to optimise workflow during peak hours, contributing to a positive and productive work environment
Personal Trainer
PureGym
East Sheen, London
10.2023 - 03.2024
- Led group fitness classes and individual personal training, tailored for different skill levels and objectives
- Created and executed personalised fitness programs targeting weight loss, muscle gain, and overall wellness
- Demonstrated exercises with emphasis on correct technique to prevent injuries and improve efficacy
- Instructed clients on proper nutrition, healthy lifestyle habits, and safe exercise practices
- Tracked client progress, adjusted programs as necessary, and kept detailed records of accomplishments
Clinic Administrator
Bayati Clinic
East Sheen, London
04.2020 - 04.2023
- Ensuring a hospitable welcome for clients visiting the clinic and delivering beyond their expectations
- Scheduling appointments with all clients in person and by telephone communication
- Onboarding patients and maintaining patient records in clinic databases.
- Strengthened communication and problem-solving abilities in demanding environments.
Education
Bachelor of Science - Sports & Exercise Nutrition
St Mary's University
Twickenham, London05.2023
A-Levels - Business Studies, Economics, Physical Education
Christs Secondary School
Richmond, London07-2019
Skills
- Statistical Analysis (SPSS)
- Data Wrangling (Excel)
- Programming Languages (Python)
- Data Evaluation
- Critical Thinking and Problem Resolution
- Statistical Evaluation
- Communication
- Attention to Detail
- Strategic Decision Making
- Effective Time Allocation
- Collaborative Teamwork
Accomplishments
- St Mary's University (SMU), Sports & Exercise Nutrition BSc, 2:1, 09/2020, 05/2023
- Christs Secondary School, A-Levels, Business Studies, B, Physical Education, B, 09/2017, 07/2019
Languages
English
First Language
Arabic
Proficient (C2)
C2
Certification
- Registered Sports & Exercise Nutritionist, BDA (2025)
- Level 2 & 3 Personal Training (2024)
- CPR & First Aid Qualified (2023)
Interests & Extracurricular Activities
- Fitness & Health Enthusiast
- Mental Health Advocate & Researcher for OCD
- Online Coaching
- Footballer
- Travelling
- Property Investment
References
References available upon request.
Timeline
Patient Coordinator
Bupa Cromwell Hospital
01.2025 - Current
Barista
Cafe Nero
06.2024 - 11.2024
Personal Trainer
PureGym
10.2023 - 03.2024
Clinic Administrator
Bayati Clinic
04.2020 - 04.2023
Bachelor of Science - Sports & Exercise Nutrition
St Mary's University
A-Levels - Business Studies, Economics, Physical Education
Christs Secondary School
Similar Profiles
Shristi GurungShristi Gurung
Clinical Nurse Manager at London Bridge HospitalClinical Nurse Manager at London Bridge Hospital
Flemy PhilipFlemy Philip
NA at Cromwell House, Hospital and Rest HomeNA at Cromwell House, Hospital and Rest Home
LEIVE VALENZUELA AMBROSIOLEIVE VALENZUELA AMBROSIO
Caregiver at BUPA Parklands HospitalCaregiver at BUPA Parklands Hospital