NOOR UDDIN AHMED MUNNA
Bristol
Summary
Accomplished professional with expertise in case management, client consultations, and account management. Demonstrates a strong ability to develop branding strategies and enhance customer engagement through effective sales strategies. Proficient in business case development, contracts management, and mediation, with a comprehensive Skilled in applying legal frameworks, facilitating effective decision-making and risk assessment. Experienced in developing policies that align with regulatory requirements, resulting in improved compliance rates. Strong analytical abilities contribute to identifying and mitigating potential legal issues.
Overview
9
9
years of professional experience
2021
2021
years of post-secondary education
Work history
Business development executive
SMARTBOOK ACCOUNTANCE LTD.
Bristol, United Kingdom
09.2023 - Current
- Developed new business relationships by networking with industry professionals.
- Devised strategic plans for revenue generation whilst aligning with company objectives.
- Forecasted sales and market trends to improve business strategy.
- Generated new leads through networking at industry conferences and events.
- Developed comprehensive marketing strategies to enhance brand visibility.
- Conducted market research and analysis to identify emerging opportunities and maintain competitive market edge.
Representative
Lloyds Banking Group
Bristol
07.2022 - 08.2023
- Answer inbound calls with enthusiasm and a desire to help customers at the first point of contact.
- Providing a positive experience for customers by helping them with all aspects of their banking.
- Problem solving- Taking ownership of each and every query and ensuring these are resolved, making a real difference for customers.
- Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering a fair outcome for the customer.
Advocate
Bangladesh Bar Council
Chattogram
12.2018 - 11.2020
- Ensured strict client confidentiality to uphold professionalism.
- Successfully settled 100+ cases.
- Developed detailed litigation strategies for each case.
- Drafted and negotiated cases in compliance with court directions, ensuring client's disbursements were accounted for.
- Reduced or eliminated risk by providing expert advice on legality of business plans and operational activities.
- Skilfully negotiated civil dispute settlements to minimise payment or maximise receipt of monetary damages.
- Communicated effectively with 100+ clients to interpret laws, rulings and regulations which affected each case.
Associate Advocate
Doel & Associates
Chattogram
12.2016 - 12.2018
- Managed a diverse client caseload from 2018 to 2020 with exceptional attention to accuracy and detail.
- Authored accurate and thorough waivers, motions and petitions on behalf of clients.
- Communicated effectively with every clients to interpret laws, rulings and regulations which affected each case.
- Researched and prepared comprehensive advice for every case.
Education
LLM - Commercial Law
University of West of England
Master of Laws - Law
Premier University
Bachelor of Laws - Law
Premier University
Higher Secondary Certificate - Science
Chittagong Govt. Model School And College
Secondary School Certificate - Science
Nasirabad Govt. High School
Skills
- Case Management
- Client consultations
- Account management
- Branding development
- Customer engagement and interaction
- Sales strategies
- Business case development
- Contracts management
- Mediation
- Contract law
- Family law
- Immigration law
- Commercial law
- Banking
Timeline
Business development executive
SMARTBOOK ACCOUNTANCE LTD.
09.2023 - Current
Representative
Lloyds Banking Group
07.2022 - 08.2023
Advocate
Bangladesh Bar Council
12.2018 - 11.2020
Associate Advocate
Doel & Associates
12.2016 - 12.2018
Master of Laws - Law
Premier University
Bachelor of Laws - Law
Premier University
Higher Secondary Certificate - Science
Chittagong Govt. Model School And College
Secondary School Certificate - Science
Nasirabad Govt. High School
LLM - Commercial Law
University of West of England
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