Noor Ramadan
London,Greater London
Summary
High-potential graduate with experience thriving in fast-paced, performance-driven environments requiring resilience, clear communication, and disciplined execution. Confident engaging senior stakeholders, managing multiple priorities, and improving processes under pressure. Highly coachable, commercially curious, and motivated to build a long-term career as a Sales Development Representative within a high-growth, purpose-led organisation.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Officer of the Court
Kingston-upon-Thames County Court
London
09.2024 - Current
- Operated within a fast-paced judicial environment where errors carry legal and procedural consequences, requiring consistent accuracy, strong judgement, and disciplined prioritisation under time pressure.
- Identified inefficiencies in case creation workflows by analysing backlog data and tracking outstanding actions, taking ownership of process improvements that reduced case creation figures from 91 to 10, significantly improving turnaround times and operational readiness.
- Managed multiple competing deadlines simultaneously while ensuring court orders are legally enforceable, correctly drafted, and served on time, demonstrating accountability and attention to detail at scale.
Administrative officer
Collingwood Immigration Services
Lancaster, Lancashire
01.2024 - 06.2024
- Conducted structured client conversations to extract accurate, relevant information at early stages of cases, reducing downstream errors and improving overall case progression.
- Managed diaries, correspondence, and documentation across multiple active matters, ensuring deadlines were met and the team remained informed.
- Maintained detailed, accurate case records using legal case management systems and Microsoft Office, reinforcing confidence in data accuracy and process compliance.
Caseworker
Citizens Advice Bureau
London
10.2023 - 05.2024
- Managed a varied caseload involving complex documentation, competing priorities, and strict deadlines, requiring structured organisation and decision-making.
- Conducted targeted research and applied legislation to support client cases, translating complex information into clear, actionable guidance through written and verbal communication.
- Maintained consistent client engagement via email, letters, and face-to-face meetings, adapting communication to individuals with differing levels of understanding and confidence.
Executive assistant
Quick4You
06.2023 - 09.2023
- Trusted to act as the first point of contact for senior executives, managing high-volume communications, prioritising urgent requests, and representing leadership professionally to internal and external stakeholders.
- Produced concise executive briefings and correspondence, synthesising complex or time-sensitive information into clear, decision-ready summaries.
- Owned complex diary and inbox management, proactively resolving clashes and follow-ups to protect executive time and ensure critical actions were never missed.
Education
A-Levels -
Ark Kingsolomon Academy
London 09.2019 - 08.2021
Bachelor of Law - Law LLB Hons
University of Lancaster
Lancaster 10.2021 - 07.2024
Skills
- Professional communication (verbal & written)
- Resilience & adaptability
- Time management & prioritisation
- Stakeholder engagement
- Discovery & active listening
- Coachability & growth mindset
- Process adherence & improvement
Timeline
Officer of the Court
Kingston-upon-Thames County Court
09.2024 - Current
Administrative officer
Collingwood Immigration Services
01.2024 - 06.2024
Caseworker
Citizens Advice Bureau
10.2023 - 05.2024
Executive assistant
Quick4You
06.2023 - 09.2023
Bachelor of Law - Law LLB Hons
University of Lancaster
10.2021 - 07.2024
A-Levels -
Ark Kingsolomon Academy
09.2019 - 08.2021