Noor Nazar
London,United Kingdom
Summary
Creative thinker with strategic mindset and knack for identifying market trends and consumer needs, coupled with strong communication and leadership skills. Background in sales and project management, seamlessly transferring to brand development and team coordination. Ready to take on new responsibilities and challenges to develop my employability and career.
Overview
12
12
years of professional experience
Work history
Brand Manager
Lipault
London
2024.06 - Current
- Coordinated with sales and marketing departments, ensuring consistency in brand representation.
- Responded to customer feedback with effective solutions, improving customer experience.
- Coached junior team members, fostering a results-driven work environment.
- Orchestrated successful PR events, elevating brand awareness.
- Collaborated with external agencies to produce high-quality promotional materials.
- Ensured compliance with industry standards through regular quality assessments.
- Implemented rigorous staff training programmes enhancing overall team performance.
Store Manager
Rituals
2023.11 - 2024.10
- Drive and deliver on Business KPIs
- Hosting visits with senior management and head office colleagues and board of directors
- HR management, health & safety, stock management, operational management
- Building relationships with local marketing (Kensington Opportunity)
- Ended 2023 second place in the region on ATV
- Recruiting and onboarding new staff
- Hosting in-store training events on improving sales, customer engagement, and customer service.
Assistant Manager
Rituals
2022.01 - 2023.11
- Drive and deliver on Business KPIs, store achieved growth vs LY (£1.5 mil, +25%)
- Achieving 100% Mystery Shop 3 quarters in a row after extensive training and coaching
- Manage business operations at the luxury brand’s flagship store, and assisting other central London stores with any issues such as staffing, rota, etc
- Deliver coaching and training to junior and senior staff
- Onboarding new junior and senior recruits in the business
- Hiring permanent, fixed term and seasonal hires
- Manage workplace conflict and carry out investigations
- Event planning and liaising with internal and external stakeholders
- Collaborated with neighboring retailers such as Coach on different store events
- Assisted HO in marketing events for a product re-launch
- Carry out event changeovers and VM.
Assistant Manager
The Body Shop
2014.01 - 2022.01
- Assisting in the opening of a Workshop store with a focus on customer experience and training team on product knowledge
- Retail visual merchandising for new store openings & active CL stores
- Assists HO branding manager with new campaign and product launches
- Working with an external media company to shooting videos for our new make-up campaign and NP launches
- Coaching & training for the development and progression of talent
- Recruiting & hiring talent for central and Greater London
- Leading sales KPIs in line with business objectives
- Digital content creation for store social media
- Maintain an awareness of market trends & competitor activity
- Analyze data and create reports for the store
- Day to day supervision and management of all store colleagues
- Review regularly team performance and customer metrics and ensure a clear action plan is in place for improvement that includes a timely review process
- Ensure adherence to company procedures and policies relating to the protection of company assets and the brand
- Host internal and external company visits
- Plan & Create rotas as per assigned payroll & individual store gaps
- Manage customer complaints
- Plan and carry out street events to increase footfall (+30%), conversion (+30%), and drive CRM.
Assistant Taekwondo Coach
Original TKD
London
2013.01 - 2014.01
- Coached students in Taekwondo, improving their discipline and focus.
- Conducted assessments of athlete's skills, providing targeted coaching accordingly.
- Tailored individualised training plans to maximise potential of each student.
- Used already developed training programmes, to enhance performance levels of athletes.
- Motivated individuals and groups to achieve positive results against set goals.
- Coached young individuals to refine specific techniques and enhance confidence.
Education
Biomedical Science BSc - Medicine
King’s College London
LondonSkills
- Microsoft Office Suite
- Adobe photoshop Lightroom & Premiere Rush
- Photography
- Public speaking & presentation
- Retail Visual merchandising
- Digital content creation
- Coaching & training
- Data analysis & communication
- Agility in decision-making
- Competitor analysis
Languages
English (Fluent)
Swedish (Fluent)
Persian (Fluent)
Arabic (Intermediate)
Custom
Available upon request.
Timeline
Brand Manager
Lipault
2024.06 - Current
Store Manager
Rituals
2023.11 - 2024.10
Assistant Manager
Rituals
2022.01 - 2023.11
Assistant Manager
The Body Shop
2014.01 - 2022.01
Assistant Taekwondo Coach
Original TKD
2013.01 - 2014.01
Biomedical Science BSc - Medicine
King’s College London