Noor Mabrouk
Summary
Motivated and detail-oriented individual with strong communication and interpersonal skills, eager to contribute to a legal environment. Experienced in managing multiple responsibilities and resolving issues in fast-paced, team-based settings. Committed to delivering high-quality client service through clear communication, discretion, and a proactive approach. Demonstrates strong organisational abilities, a keen eye for accuracy, and a genuine interest in developing a career in law.
Overview
3
3
years of professional experience
Work history
VICE PRESIDENT
Queen Mary Arab Society
London
09.2025 - Current
- Strategic Leadership: Co-led a major student society, driving strategy and overseeing all committee operations and the delivery of the society's core objectives.
- Project & Event Management: Managed the end-to-end execution of a diverse event calendar, including planning, budgeting, logistical coordination, and marketing for cultural, social, and academic events.
- Stakeholder Management & Liaison: Served as a key representative and liaison, maintaining productive relationships with the Students' Union, university faculty, potential external sponsors, and the general student membership.
- Time management: Maintained efficient scheduling systems to optimise patient flow and reduce waiting times in a fast-paced environment.
- Team Management: Oversaw and supported the responsibilities of multiple committee roles, including delegating tasks to ensure the successful and efficient running of the Society.
STUDENT ADVISOR
Queen Mary Legal Advice Centre
London
09.2025 - Current
- Specialised Legal Practice: Gained direct, case-specific experience in Criminal Law, Privacy Law (SPITE), and Social Welfare Law (handling a PIP case), showcasing versatility across complex areas.
- Client Interviewing: Successfully led two PIP fact-finding appointment, which required explaining complex DWP questions and outlining answers clearly and persuasively.
- Multidisciplinary Case Management: Managed cases that blended legal fields (e.g. criminal law, privacy law).
- Legal Drafting & Analysis: Prepared for drafting letters of advice following appointments and research the legal process for each issue (e.g. applying for a restraining order).
SALES ASSISTANT
Inditex
London
05.2025 - Current
- Consultative Sales: Worked extensively in the fitting room area, building immediate rapport with customers and being the primary point of contact for style questions and product recommendations, directly influencing purchasing decisions.
- Customer Service: Delivered a high level of customer experience and managed all end-to-end sales transactions and returns efficiently at the cash desk.
- Adaptability & Teamwork: Worked effectively as part of a team, taking initiative and maintaining flexibility with scheduling to support the fast-paced retail environment.
- Multitasking: Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
PERSONAL ASSISTANT
Cambridge EndoCare
Cambridge
08.2023 - Current
- Confidentiality & discretion: Managed sensitive patient information with care, demonstrating professionalism and discretion in all aspects of data handling.
- Attention to detail: Ensured accuracy in data entry and appointment scheduling to support the smooth operation of a busy medical office.
- Organisation: Developed strong organisational skills by managing multiple clinicians’ schedules and coordinating high volumes of patient appointments.
- Time management: Maintained efficient scheduling systems to optimise patient flow and reduce waiting times in a fast-paced environment.
- Customer service: Acted as a key point of contact between patients and doctors, ensuring clear communication and resolving queries with empathy and professionalism.
- Administrative support: Maintained accurate records and supported daily clinic operations to ensure compliance with internal protocols and healthcare standards.
NOTETAKER
Queen Mary Legal Advice Centre
London
10.2024 - 05.2025
- Active listening: Attended client meetings alongside student legal advisers and solicitor supervisors, ensuring accurate and comprehensive note-taking in real-time.
- Written communication: Produced detailed, confidential records of legal consultations that formed the factual basis for formal written advice to clients.
- Summarisation: Developed strong listening and summarising skills, ensuring that complex legal discussions were captured clearly and accurately.
- Legal research & awareness: Enhanced legal research and writing abilities through exposure to diverse areas of law, including housing, family, and employment.
- Attention to detail: Strengthened precision and clarity in documentation by drafting content that met legal and ethical standards.
- Client awareness: Gained insight into client care and legal practice, observing how to build rapport and manage sensitive client issues.
- Confidentiality & ethics: Maintained strict confidentiality and data protection standards in all written and verbal communications.
- Teamwork & time management: Worked collaboratively with students and supervisors in a fast-paced legal clinic environment, meeting tight deadlines under pressure.
SCHOOL TASKER
Queen Mary Legal Advice Centre
London
09.2024 - 04.2025
- Teamwork skills: working in a group of three to plan and deliver lessons.
- Time management: balancing the project alongside university and other commitments.
- Problem-solving: adapting to unexpected challenges like time constraints and classroom dynamics.
- Public speaking & communication: breaking down legal concepts using real-life examples.
- People skills: interacting with children, teachers, and team members in a dynamic environment to uphold high morale and motivation
- Leadership: supported and led team by demonstrating respect and willingness to help
CHARITY OFFICER
Queen Mary Arab Society
London
09.2024 - 07.2025
- Event planning & coordination: organised and executed fundraising events, cultural nights and community initiatives, managing logistics, budgeting, and promotion
- Leadership & teamwork: collaborated with a committee to brainstorm, delegate tasks, and ensure smooth execution of society events
- Fundraising & budgeting management: successfully raised over £5000 for charitable causes, negotiated with vendors and maintained cost-effective budgeting
- Problem solving: responded to unexpected changes during event planning and delivery, ensuring objectives were met under pressure
- Community engagement: built connections with local and international charities, enhancing the society's outreach and impact
MATHS TUTOR
Superprof
Cambridge
09.2023 - 02.2025
- Planning: customised lesson plans and provided regular updates to parents, showcasing strong communication and organisational skills. Developed supportive environment that fostered student confidence and success.
- Flexibility: understood students' learning styles, strengths and difficulties to tailor lesson materials and delivery accordingly.
- Leadership: coached students to apply knowledge of mathematical concepts and critical thinking to exam-style questions in time-critical environment.
- Improved students' performance by 50% (grades)
SHADOWING
Medtronic
London
07.2023 - 08.2023
- Quick learning: quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Commitment: carried out day-to-day duties accurately and efficiently and successfully delivered on tasks within tight deadlines.
- Teamwork: demonstrated respect, friendliness and willingness to help wherever needed.
- Interpersonal skills: offered friendly, efficient customer service and handled challenging situations with ease.
CREW MEMBER
McDonald's
Cambridge
08.2022 - 10.2023
- Customer service: delivered excellent customer service to guests in a busy restaurant environment.
- Working standards: maintained high hygiene and safety standards while working efficiently in a fast-paced setting.
- Communication: communicated clearly with team members to ensure smooth service and high guest satisfaction.
- Time management & efficiency: balanced multiple tasks simultaneously, including food preparation, order-taking, cash handling, and resolving guest concerns.
- Performance: consistently upheld McDonald's high standards of customer care and service speed, even during peak hours.
Education
A-Levels - Business, Psychology, Mathematics
Hills Road Sixth Form College
Cambridge, CAM 09/2022 - 08/2024
GCSEs - Maths, English, Science, Geography, Food Technology, Italian, French, Spanish
Trumpington Community College
Cambridge, CAM 09/2020 - 08/2022
Skills
- Communication & cross-cultural communication
- Adaptability & resilience
- Interpersonal skills
- Time management & organisation
- Teamwork & leadership
- Problem solving & conflict resolution
- Client communication & customer service
- Legal research
- Languages
Languages
English
Fluent
Arabic
Fluent
Italian
Native
Spanish
Intermediate
French
Intermediate
References
References available upon request.
Timeline
VICE PRESIDENT
Queen Mary Arab Society
09.2025 - Current
STUDENT ADVISOR
Queen Mary Legal Advice Centre
09.2025 - Current
SALES ASSISTANT
Inditex
05.2025 - Current
NOTETAKER
Queen Mary Legal Advice Centre
10.2024 - 05.2025
SCHOOL TASKER
Queen Mary Legal Advice Centre
09.2024 - 04.2025
CHARITY OFFICER
Queen Mary Arab Society
09.2024 - 07.2025
MATHS TUTOR
Superprof
09.2023 - 02.2025
PERSONAL ASSISTANT
Cambridge EndoCare
08.2023 - Current
SHADOWING
Medtronic
07.2023 - 08.2023
CREW MEMBER
McDonald's
08.2022 - 10.2023
A-Levels - Business, Psychology, Mathematics
Hills Road Sixth Form College
09/2022 - 08/2024
GCSEs - Maths, English, Science, Geography, Food Technology, Italian, French, Spanish
Trumpington Community College
09/2020 - 08/2022