Summary
Overview
Work history
Education
Skills
LANGUAGES
LEADERSHIP & COMMUNITY ENGAGEMENT
Training
Timeline
Generic
Noor Fuad Yacoub Qassis

Noor Fuad Yacoub Qassis

London

Summary

Entrepreneurial and results-driven Business Leader with a PhD in Lean Six Sigma and Business Performance and over 10 years of experience across operations management, revenue growth, logistics coordination, and property oversight. Demonstrated success in optimizing operational systems, leading cross-functional teams, and improving profitability through structured process improvement and data-driven decision-making.

Experienced in contractor and vendor management, financial oversight, performance monitoring, and strategic planning within service-oriented business environments. Recognized for disciplined execution, strong leadership, and the ability to implement scalable operational frameworks that support sustainable growth.

Overview

14
14
years of professional experience

Work history

Property Manager

Self-Employed
London
01.2023 - 03.2026

Manage multiple residential properties, overseeing day-to-day operations, maintenance, contractor coordination, budgeting, and tenant relations. Responsible for optimizing property performance, ensuring compliance, and implementing structured processes to improve operational efficiency and service quality.

Key Achievements:

  • Implemented structured maintenance and contractor management systems, improving response times and service quality.
  • Streamlined operational processes, reducing overhead costs and improving efficiency across multiple properties.
  • Developed and maintained strong vendor and contractor relationships, ensuring reliable and high-quality service delivery.
  • Managed budgets and financial oversight for all properties, ensuring cost-effective operations while maintaining high tenant satisfaction.
  • Coordinated renovations and improvement projects from planning through execution, demonstrating project management and operational leadership.

Sales & Marketing Manager

Hold London Ltd
London
12.2015 - 11.2022

Directed commercial operations, revenue strategy, and cross-functional business performance for a service-oriented company, overseeing teams, budgets, supplier relationships, and operational efficiency.

Key Achievements:

  • Successfully managed full lifecycle of services and offerings, from development to market execution, ensuring operational and financial targets were met.
  • Generated significant revenue and growth through strategic business development, client relationship management, and operational improvements.
  • Negotiated and managed supplier and vendor contracts, optimizing costs while maintaining high service quality.
  • Recruited, trained, and supervised a cross-functional team, enhancing productivity, accountability, and operational efficiency.
  • Designed and implemented performance tracking and reporting systems, improving visibility into key business metrics.
  • Initiated process improvements using Lean Six Sigma methodologies, reducing inefficiencies and standardizing operations.

Logistics Coordinator

Bonyan International
London
10.2013 - 11.2015

Managed logistics operations and supply chain activities for a service-oriented company, overseeing inventory, vendor relationships, and team performance.

Key Achievements:

  • Led a logistics team to ensure efficient coordination of materials, services, and deliveries across multiple projects.
  • Negotiated contracts with suppliers and service providers, improving cost efficiency and service quality.
  • Implemented process improvements to streamline inventory management and reduce operational bottlenecks.
  • Supported long-term business growth by aligning logistics operations with strategic sales and service objectives.

Personal Assistant & Office Coordinator

Petrofac
Surrey
09.2012 - 07.2013

Provided high-level operational and administrative support to senior project leadership across international offices, ensuring smooth coordination of projects and team activities.

Key Achievements:

  • Coordinated complex schedules, global travel, and cross-office communications for the Project Manager and project teams between London and Abu Dhabi.
  • Managed documentation, reporting, and project tracking systems to ensure accurate, timely, and organized project information.
  • Supported international project operations by facilitating meetings, events, and presentations for key stakeholders.
  • Assisted in financial tracking, timesheet management, and compliance monitoring, ensuring projects stayed on budget and met regulatory standards.

Education

Doctor of Philosophy (PhD) - Lean Six Sigma & Business Performance

Cardiff Metropolitan University
UK

Master of Business Administration (MBA) - undefined

Cardiff Metropolitan University
UK

Bachelor of Business Information Systems - undefined

University of Jordan

Skills

  • Business Operations & General Management
  • Profit & Loss Oversight
  • Budgeting & Cost Control
  • Contractor & Vendor Management
  • Property & Facilities Oversight
  • Lean Six Sigma & Process Improvement
  • Revenue Growth & Business Development
  • Strategic Planning & Market Development
  • Team Leadership & Workforce Supervision
  • Risk Management & Compliance

LANGUAGES

English – Fluent
Arabic – Fluent

LEADERSHIP & COMMUNITY ENGAGEMENT

  • Living Water Arabic Church, Voluntary Youth / Young Adult Leader, London, 2022- Present: Lead and mentor youth programs, organize events, and manage volunteer teams.
  • Living Water Arabic Church, Ministry Team Member, London, 2023- Present: Support operational and administrative aspects of church programs, coordinating volunteers and projects.
  • The International Fellowship of Evangelical Students (IFES), Leadership Conference Participant, Turkey, 2013: Developed leadership, strategic planning, and team management skills through international collaboration.
  • IFES, Leadership, Decision Making & Teamwork Conference, Egypt, 2008: Strengthened leadership abilities and practical team management techniques.
  • Heart of Mercy International (HOMI), Volunteer Summer Leader, Jordan, 2006, 2011: Supervised youth programs and community projects, developing early leadership and project coordination skills.

Training

  • Leadership & Management Course, London School of Business and Finance, UK (2013)
  • Theological Education by Extension (PTEE), accredited by The Asia Theological Association (2008 – 2009)
  • Piano Certificate, Grade 3, Trinity College London (2004)

Timeline

Property Manager

Self-Employed
01.2023 - 03.2026

Sales & Marketing Manager

Hold London Ltd
12.2015 - 11.2022

Logistics Coordinator

Bonyan International
10.2013 - 11.2015

Personal Assistant & Office Coordinator

Petrofac
09.2012 - 07.2013

Master of Business Administration (MBA) - undefined

Cardiff Metropolitan University

Bachelor of Business Information Systems - undefined

University of Jordan

Doctor of Philosophy (PhD) - Lean Six Sigma & Business Performance

Cardiff Metropolitan University
Noor Fuad Yacoub Qassis