Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Noor Awwad

Leicester

Summary

An energetic, motivated individual with hands-on experience in high-volume, fast-paced hospitality environments. Proven track record of delivering exceptional customer service, managing café operations as a Team Leader, and adapting smoothly to hectic peak hours. Exceptional communication and multilingual skills make me adept at welcoming and connecting with a diverse range of guests.

Overview

3
3
Languages
1
1
year of professional experience

Work History

Waitress

Nando's Star City
Birmingham
06.2025 - 09.2025
  • Coordinated table turnarounds and delivered accurate orders while providing attentive service to large groups.
  • Excelled in high-volume, fast-paced environment, ensuring swift service and customer satisfaction under pressure.
  • Partnered with kitchen staff to facilitate timely service and maintained cleanliness through efficient table clearing and sanitising.

Team Leader / Barista

Water Orton Cafe
Birmingham
06.2024 - 08.2024
  • Supervised shift operations, coordinated staff tasks, and ensured seamless workflow to optimise front-of-house service.
  • Crafted high-quality coffees and specialty beverages efficiently during busy shifts, maintaining consistent quality standards.
  • Delivered welcoming experiences for guests, resolving inquiries with a friendly attitude to enhance customer satisfaction.
  • Managed cash handling, POS systems, stock levels, and strictly enforced food safety and hygiene.

Education

A Levels - Biology -C, Chemistry -C, Spanish -C

International
Homeschooled
08-2026

IGCSEs - English Lit & Lang -7, Maths -7, Chemistry -7, Spanish -8, Arabic -A, Biology -6

International
Homeschooled
06-2024

Skills

  • Cash Handling
  • Hygiene & Safety
  • Customer Service Excellence
  • Team Leadership
  • Multitasking
  • Adaptability in high-pressure environments

Accomplishments

  • Pearson Excellence Award
  • Biology Olympiad Silver

Languages

English
Proficient
C2
Arabic
Proficient
C2
Spanish
Upper Intermediate
B2

Timeline

Waitress

Nando's Star City
06.2025 - 09.2025

Team Leader / Barista

Water Orton Cafe
06.2024 - 08.2024

A Levels - Biology -C, Chemistry -C, Spanish -C

International

IGCSEs - English Lit & Lang -7, Maths -7, Chemistry -7, Spanish -8, Arabic -A, Biology -6

International
Noor Awwad