Ridhwan Alam
London
Summary
Highly skilled professional with expertise in environmentally friendly driving, logistics understanding, and safe food transport. Demonstrates strong abilities in workload prioritisation, knowledge of safety regulations, and warehouse operations. Recognised for quick learning, quick-thinking under pressure, and adaptability to changing situations. Committed to maintaining high standards of safety and efficiency in all tasks.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Courier delivery driver
Sainsburys
london
10.2024 - 02.2025
- Managed customer queries, resulting in enhanced satisfaction levels.
- Maintained clean, safe vehicle to uphold company reputation.
- Ensured timely delivery by skillfully navigating various routes.
- Utilised GPS systems to optimise route planning and expedite deliveries.
- Assisted in warehouse duties whilst not driving, enhancing team productivity.
- Facilitated secure deliveries by adhering to safety protocols.
- Fostered positive relationships with customers through excellent communication skills.
- Tracked fuel consumption regularly; contributed towards cost efficiency measures.
- Completed daily vehicle checks for reliable operations and minimised breakdowns.
- Adhered to traffic laws to ensure road safety at all times
- Acquired signatures and completed delivery forms for age-restricted and tracked items for compliance with sign-off procedures.
Co-Ordinator
Microsoft
02.2023 - 11.2023
- Manage 20+ drivers to deliver and sort any problems along the way whilst working remotely
- Tracking drivers and following up if they were behind
Delivery Courier
Amazon
Wembley, NW10
09.2022 - 02.2023
- Delivered across a large area delivering 300+ parcels a day
- Verifying challenge 25 when instructed to
- Verifying Pins on parcels when instructed to
- Operating a 3.5 ton van safely and in line with UK Highway Code
- Carried out day to day van checks to ensure van is suitable for road use
- Controlled and paced myself to finish all delivery within specific time frames
Warehouse Operative
Amazon
Dartford
04.2022 - 09.2022
- Picked and Packed Parcels
- Picked over 1000 items a day
- Pace myself to meet picking targets each hour
- Pack items in boxes efficiently
- Worked relentlessly to meet targets
- Health and safety regulations
- Physical strength endurance
- Time management skills
- Familiarity with technology
Duty Manager
Iceland
London, City of Westminster
11.2019 - 03.2022
- Managed a 5 person team handling various operations in fast paced environment
- Experienced at running night shifts insuring the deliveries was managed and completed
- Helped improve customer service, quality assurance and service speed by implementing solutions
- Cashier Skills kiosk and tills
- Advanced cashier skills counting tills/safe at end of the day
- Unload HGV truck and bring into store operating a pump truck
- Replenish stock across the whole store
- Warehouse management
- Date check fresh foods using a hand held scanner
- Online deliveries picked and packed
- Able to use a hand held scanner and all its roles
Delivery Courier
Ocado Group
London, Walthamstow
11.2019 - 03.2022
- Operated 3ton motor vehicles safely and in line with UK Highway Code
- Day to Day van checks to ensure they are road worthy
- Delivered chilled and frozen products maintaining the right temperature for delivery
- Time management skills
- Customer Service
- Efficient Driving
- Problem Solving
- Physical Fitness
Education
Accounting And Finance -
University Of Middlesex
09.2023 - Current
B-Tech Level 3 Extended Diploma - Applied Science
Central Foundations Boys School
Sep 2023/2019 - Select/2021
Skills
- Environmentally friendly driving
- Logistics understanding
- Safe food transport
- Workload prioritization
- Knowledge of safety regulations
- Warehouse operations knowledge
- Quick learner
- Quick-Thinking under pressure
- Adaptable to changing situations
- Cognitive flexibility
- Innovation and creativity
- Resilience and adaptability
- Superior attention to detail
- Precision handling
Personal Information
- Date of birth: 11/05/02
- Gender: Male
- Nationality: Bengali
Custom
Yes
Timeline
Courier delivery driver
Sainsburys
10.2024 - 02.2025
Accounting And Finance -
University Of Middlesex
09.2023 - Current
Co-Ordinator
Microsoft
02.2023 - 11.2023
Delivery Courier
Amazon
09.2022 - 02.2023
Warehouse Operative
Amazon
04.2022 - 09.2022
Duty Manager
Iceland
11.2019 - 03.2022
Delivery Courier
Ocado Group
11.2019 - 03.2022
B-Tech Level 3 Extended Diploma - Applied Science
Central Foundations Boys School
Sep 2023/2019 - Select/2021
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