Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Nonhlanhla Tshabalala

Germiston

Summary

Results-driven professional with expertise in building community partnerships and managing engagement campaigns. Proven ability to deliver impactful programs through effective stakeholder communication and event planning. Skilled in implementing data-driven outreach strategies to enhance organizational visibility and increase participation.

Overview

25
25
years of professional experience

Work History

Learners Driver

Faith Development Organization
Germiston, South Africa
05.2022 - Current
  • Conducted daily vehicle inspections to maintain safety standards and report necessary repairs.
  • Notified management of vehicle safety concerns and issues.
  • Planned best, safest and most efficient routes for journeys using navigational systems and maps.
  • Safely transported passengers to destinations, adhering to strict time schedules and road regulations.
  • Managed efficient route planning for timely deliveries, utilising GPS and local traffic knowledge.
  • Maintained a clean and tidy vehicle interior to ensure a pleasant journey for all passengers.
  • Recorded travel logs and vehicle maintenance reports to comply with company policies and legal requirements.
  • Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.

Sunday School Teacher

Beth-El Full Gospel Church
Germiston, South Africa
02.2010 - Current
  • Provided opportunities for creative expression through art, dramatic play and music.
  • Developed child language skills through storytelling, role play and songs.
  • Delivered staff training sessions on early years education best practices and child safeguarding policies.
  • Planned and delivered play activities with structure and enthusiasm, encouraging group participation.
  • Facilitated engaging learning activities designed to promote early literacy and numeracy skills in a playful environment.
  • Monitored children's progress through regular observations and assessments, providing feedback to parents and caregivers.
  • Prepared lesson content and delivery based on curriculum requirements.
  • Monitored progress and development, keeping clear, accurate observations and reports to feed back to parents.
  • Planned and organised mentally stimulating activities for toddlers.
  • Adapted communication methods to effectively engage with children at different stages of development.
  • Worked closely with nursery managers, providing comprehensive care plans for children through play and education.
  • Conducted risk assessments to identify potential hazards in the nursery environment, taking appropriate action to mitigate risks.
  • Developed individualised care plans for children, catering to their specific educational and developmental needs.
  • Managed pupil behaviour through appropriate discipline and positive reinforcement.
  • Worked in accordance with church policies on safeguarding parishioner information.
  • Coordinated charity events, raising funds for local and international causes, thereby strengthening community solidarity.
  • Conducted Bible study groups, deepening participants' understanding of scripture and its application to modern life.
  • Helped organise and coordinate various church fundraising initiatives, including food stalls, cake sales and weekly market stalls.
  • Led Sunday school sessions for children aged 5-12, creating interactive and educational activities to enhance their spiritual growth.
  • Built student confidence through interactive teaching and conducting character-building exercises.
  • Assisted in organising church retreats, ensuring logistics and activities were aligned with the overall theme and objectives.
  • Participated in community outreach programmes, delivering services and support to vulnerable groups within the local area.

Day Care Teacher

Faith Development Organization
Germiston, South Africa
02.2008 - 02.2021
  • Delivered staff training sessions on early years education best practices and child safeguarding policies.
  • Planned and delivered play activities with structure and enthusiasm, encouraging group participation.
  • Facilitated engaging learning activities designed to promote early literacy and numeracy skills in a playful environment.
  • Promoted child learning development through interactive play.
  • Monitored progress and development, keeping clear, accurate observations and reports to feed back to parents.
  • Monitored children's progress through regular observations and assessments, providing feedback to parents and caregivers.
  • Prepared lesson content and delivery based on curriculum requirements.
  • Reported on child progress to maintain detailed, up-to-date health records.
  • Planned and organised mentally stimulating activities for toddlers.
  • Worked closely with nursery managers, providing comprehensive care plans for children through play and education.
  • Prepared nutritious snacks and meals, adhering to dietary requirements and promoting healthy eating habits.
  • Built compassionate, caring relationships with children and families, enhancing nursery popularity through word-of-mouth recommendations.

General Admin Assistant

TelleTubbies Day Care
Germiston, South Africa
04.2007 - 11.2007
  • Delivered exceptional customer service, resolving queries and complaints with professionalism and courtesy.
  • Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
  • Handled photocopying documents, updating files and faxing communications for staff.
  • Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
  • Supported office operations by taking on ad-hoc clerical duties.
  • Processed expense claims and invoices, ensuring accurate financial records and timely payments.
  • Liaised with clients and suppliers, fostering positive relationships and facilitating smooth operations.
  • Managed diary for senior staff, scheduling meetings and appointments to maximise efficiency.
  • Organised company events, from venue selection to on-the-day coordination, enhancing team morale.

Retail shop cashier

Pick n Pay
Alberton, South Africa
10.2004 - 06.2006
  • Handled cash, credit card, and voucher payments, maintaining accurate financial records.
  • Maintained clean, tidy and organised checkout areas.
  • Handled customer queries and complaints with professionalism, restoring customer confidence.
  • Protected customer purchases by wrapping and bagging items.
  • Maintained up-to-date knowledge of store products, promotions, and policies.
  • Operated scanning equipment and tills, ensuring fast service during peak hours.
  • Addressed customer queries regarding returns and exchanges, facilitating a smooth process.

Warehouse Clerk

Electoral Commission (IEC)
Johannesburg, South Africa
02.2004 - 06.2004
  • Coordinated with logistics teams to schedule incoming deliveries, optimising warehouse space utilisation.
  • Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
  • Maintained cleanliness and organisation in the warehouse to support a safe working environment.
  • Picked orders to meet productivity targets.
  • Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
  • Processed incoming stock, accurately categorising and shelving items to facilitate easy retrieval.

Data Capturer

Electoral Commission (IEC)
Germiston, South Africa
08.2002 - 02.2003
  • Captured and entered data with high accuracy, meeting strict deadlines for multiple projects.
  • Scanned documentation and entered into database to maintain accurate records.
  • Maintained confidentiality of sensitive information, adhering to data protection regulations.
  • Organised files, faxed reports and scanned documents into document management system.
  • Identified errors in data entry and related issues, reporting to supervisors for resolution.
  • Collaborated with team members to identify and rectify discrepancies in data entries.
  • Established excellent working relationships with management and administrative staff.
  • Compared source documents to verify accuracy of data.
  • Performed data updates on information in company system.

Cashier

Quest Hospitality
Turffontein, South Africa
02.2001 - 05.2002
  • Maintained high productivity by efficiently processing cash, credit and debit payments.
  • Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
  • Processed transactions quickly and accurately, enhancing customer checkout experience.
  • Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
  • Managed queue efficiently, reducing waiting times and improving customer satisfaction.
  • Processed refunds and exchanges at customer service desk.
  • Addressed customer queries regarding returns and exchanges, facilitating a smooth process.

Education

Grade 12 - Matric

Edith Hinds High School
Johannesburg, GP
1998

Skills

  • Customer service

Organizational skills

  • Creative teaching approaches
  • Time management
  • Team collaboration skills
  • Verbal and written communication skills
  • Administrative skills
  • Project coordination
  • Creative problem solving
  • Attention to detail
  • Multi-tasking

Interests

  • Creative and Expressive
  • Singing
  • Physically Active

Timeline

Learners Driver

Faith Development Organization
05.2022 - Current

Sunday School Teacher

Beth-El Full Gospel Church
02.2010 - Current

Day Care Teacher

Faith Development Organization
02.2008 - 02.2021

General Admin Assistant

TelleTubbies Day Care
04.2007 - 11.2007

Retail shop cashier

Pick n Pay
10.2004 - 06.2006

Warehouse Clerk

Electoral Commission (IEC)
02.2004 - 06.2004

Data Capturer

Electoral Commission (IEC)
08.2002 - 02.2003

Cashier

Quest Hospitality
02.2001 - 05.2002

Grade 12 - Matric

Edith Hinds High School
Nonhlanhla Tshabalala