Summary
Overview
Work History
Education
Skills
Languages
References
Personal Skills
Timeline
Generic

Nombuyiselwa Eveleen Mahloko

Virginia

Summary

  • I am a dedicated professional with 3years in Filling Station management, skilled in daily operations, staff leadership and inventory control.
  • Successfully improved customer retention through excellent service and implementing safety protocols, ensuring smooth operations and reduced loss.
  • Eager to bring strong problem solving and financial management skills to a growing team

Overview

14
14
years of professional experience

Work History

Site Manager

Meloding General Dealer (ENGEN)
Virginia
12.2021 - 01.2024
  • Managed daily operations of a busy petrol station, overseeing fuel, retail sales, and customer service.
  • Fostered a positive work environment that encouraged teamwork and high levels of employee engagement and satisfaction.
  • Communicated and enforced implementation of new policies, procedures and programmes set out by head office.
  • Utilised customer feedback to make improvements in service delivery and operational efficiency.
  • Supervised a team of employees, providing training, scheduling shifts, and conducting performance evaluations.
  • Collaborated with maintenance teams to schedule repairs and routine maintenance, minimising downtime and disruption.
  • Assigned job duties and instructions to other employees and followed up to confirm completion.
  • Wrote reports on types and amounts of fuel sold for management review.
  • Addressed customer complaints with empathy and professionalism, resolving issues to their satisfaction.
  • Stored stock safely and securely to maintain quality of goods.
  • Offered exceptional customer service to enhance client loyalty.

Cashier

Truworths Fashion
Welkom
04.2010 - 05.2014
  • Handled cash, credit card, and voucher payments, maintaining accurate financial records.
  • Processed payments by cash, cheque, or card to complete transactions.
  • Maintained clean, tidy and organised checkout areas.
  • Helped customers with specific item requests by answering questions and offering knowledgeable product advice.

Education

Certificate of Competion - Security Training

Matiba Mageba Security & Projects
South Africa
2023

Certificate of Higher Education - Grade 12

Mamello Secondary School
Meloding ,Virginia
2005

Skills

  • Leadership & Management
  • Operational Expertise
  • Safety & Compliance
  • Customer & Sales Focus

Languages

English
Advanced
C1
Xhosa
Proficient
C2
Sesotho
Proficient
C2

References

  • MS Tshireletso Kaphe

Position : Area Manager

Contacts : 0649063521

  • MR ANDANI NELUVHULO

Position : Regional Manager

Contacts : 0825836876

Personal Skills

  • Written skill
  • Good planning skill
  • Organizing skill
  • Punctual and Reliable
  • Self-Motivated

Timeline

Site Manager

Meloding General Dealer (ENGEN)
12.2021 - 01.2024

Cashier

Truworths Fashion
04.2010 - 05.2014

Certificate of Competion - Security Training

Matiba Mageba Security & Projects

Certificate of Higher Education - Grade 12

Mamello Secondary School
Nombuyiselwa Eveleen Mahloko