Daryl Moore
Senior AV & Unified Communications Manager
Summary
A strategic technical leader with comprehensive experience managing enterprise-level AV and Unified Communications infrastructure within global financial institutions. Demonstrated success in designing and implementing secure, scalable UC solutions that support high-stakes financial environments. Expert in managing cross-functional teams, developing enterprise communication strategies, and delivering mission-critical media services for C-suite executives and key stakeholders.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
EMEA and APAC Site Lead
BNY Mellon
08.2024 - Current
- Provide strategic leadership for technology infrastructure across EMEA and APAC regions at a premier global banking institution
- Lead implementation of enterprise-wide technology upgrades across multiple international locations
- Manage cross-regional support teams ensuring consistent service delivery and technical standards
- Develop and execute UC and AV infrastructure strategies aligned with global banking compliance requirements
- Oversee mission-critical communication systems supporting trading floors and executive operations
- Direct technology modernization initiatives to enhance collaboration capabilities across global financial operations
- Acted as a liaison between clients, stakeholders, and internal teams throughout the entirety of each project, ensuring clear communication at all stages.
Director
Prescient AV Ltd.
05.2023 - 08.2024
- Lead strategic AV and UC consulting services for tier-one financial institutions including BlackRock and JPMorgan Chase over 60 successful events delivered.
- Oversee the development and implementation of enterprise communication solutions that meet the rigorous security and compliance standards of the financial sector
- Provide executive-level technical consultation on AV and UC architecture for multinational financial organizations, ensuring seamless integration with existing security protocols
- Develop and execute comprehensive AV infrastructure strategies that support mission-critical communications for high-stakes financial operations
- Lead a team of technical specialists delivering enterprise-grade UC solutions for global trading floors, executive boardrooms, and client-facing presentation spaces
- Design resilient communication systems with built-in redundancy appropriate for financial environments where system failures could result in significant business impact
Head of AV
London Filmed, Shoreditch
01.2023 - 05.2023
- Established and executed the AV and UC infrastructure strategy for a production company serving financial sector clients
- Responsible for all aspects of technical direction, production design, and team leadership
- Secured major contracts with financial institutions by demonstrating deep technical knowledge of their specific communication requirements
- Led the procurement and implementation of secure broadcasting technologies for financial product launches and quarterly business updates
- Developed standardized workflows and security protocols suitable for handling sensitive financial information during live productions
- Managed cross-functional teams delivering complex financial sector events with stringent technical requirements
Senior AV Analyst/AV Program Manager
Conde Nast, The Adelphi
03.2021 - 01.2023
- Directed global AV strategy and UC deployment across the organization with particular emphasis on secure communication solutions
- Managed the enterprise-level Zoom and Microsoft Teams environments, serving as the organization's subject matter expert on UC technologies
- Developed and implemented global standards for secure video conferencing and collaboration spaces
- Led technical teams in designing integrated AV/VC solutions that balanced user experience with IT security requirements
- Oversaw vendor relationships and managed complex procurement processes for enterprise UC platforms
- Designed and implemented communication solutions for executive-level presentations and of over 10 global town halls
Event Technology Controller & UC Specialist
JPMorgan Chase & Co
07.2018 - 03.2021
- Managed mission-critical communications technology for one of the world's largest financial institutions, supporting C-suite executives and trading floor operations
- Led a team of AV specialists supporting Level One events requiring the highest standards of security and reliability
- Provided direct UC technical support to C-suite executives, managing directors, and VPs during high-stakes financial presentations amounting
- Implemented and managed secure webcasting solutions for global town halls within a highly regulated financial environment
- Delivering over 100 townhalls a number of Global events
- Trained technical staff on financial sector-specific compliance requirements for media communications
Senior AV Technician, Account Manager
Aztec Event Services
08.2017 - 07.2018
- Managed AV facilities for high-profile financial sector meetings and events, serving as the primary technical point of contact for all UC requirements
- Developed and maintained secure communication infrastructure for confidential financial meetings
- Created standardized operating procedures for AV systems.
- Implemented secure UC solutions appropriate for confidential financial discussions
- Maintained up-to-date knowledge of industry trends and cutting-edge technology, incorporating new advancements into daily work processes.
- Improved client satisfaction by promptly addressing AV equipment issues and providing efficient solutions.
Education
IMIS Diploma - Management of Information Systems
City of London Business College
London, ENG 09.2008 - 06.2011
Skills
Enterprise Platforms
Security & Compliance
Integration Architecture
Global Deployments
Video Infrastructure
Room Systems
Telephony Integration
Site coordination
Inventory procurement
Multitasking
Attention to detail
Risk management
Managerial And Leadership Competencies
- Strategic Planning - Developed and executed global AV and UC strategies across financial institutions.
- Budget Management - Managed multi-million dollar technology procurement cycles and vendor relationships.
- Team Leadership - Led cross-functional teams of specialists delivering enterprise communication solutions.
- Executive Stakeholder Management - Provided direct technical support to C-suite executives in financial organizations.
- Risk Management - Implemented communication solutions compliant with financial sector security requirements.
- Vendor Management - Negotiated and managed enterprise-level agreements with major UC platform providers.
- Change Management - Successfully led organizational transitions to new UC platforms.
Unified Communications Expertise
- Enterprise Platforms: Comprehensive administration of Zoom, Microsoft Teams, Cisco Webex, and Polycom environments.
- Security & Compliance: Implementation of SOC 2 compliant UC solutions suitable for financial environments.
- Integration Architecture: Design of UC systems integrated with enterprise directory services and security infrastructure.
- Global Deployments: Management of multinational UC rollouts across diverse technology environments.
- Video Infrastructure: Design and implementation of secure video distribution networks for financial sector.
- Room Systems: Programming and deployment of integrated conferencing solutions including Crestron, Extron, and QSC.
- Telephony Integration: SIP/PSTN integration with UC platforms for resilient communication pathways.
- User Adoption: Development of training programs to maximize ROI on UC investments.
Education And Certifications
- IMIS Diploma - Management of Information Systems, City of London Business College.
- Dante Level 2 Certification.
- Christie Spyder Intermediate Certification.
- Allen & Heath DLive Digital Mixer Certified Engineer.
- Shure Wireless MasterClass & Shure Workbench.
- D&b Audiotechnik Array Calc, R1 Completion.
- PAT Test Certified.
- Manual Handling Certified.
Timeline
EMEA and APAC Site Lead
BNY Mellon
08.2024 - Current
Director
Prescient AV Ltd.
05.2023 - 08.2024
Head of AV
London Filmed, Shoreditch
01.2023 - 05.2023
Senior AV Analyst/AV Program Manager
Conde Nast, The Adelphi
03.2021 - 01.2023
Event Technology Controller & UC Specialist
JPMorgan Chase & Co
07.2018 - 03.2021
Senior AV Technician, Account Manager
Aztec Event Services
08.2017 - 07.2018
IMIS Diploma - Management of Information Systems
City of London Business College
09.2008 - 06.2011
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