HAIRCARE EXECUTIVE
BAMFORD COTSWOLD SPA
02.2022 - Current
NOEMI VARIA
DIRECTOR
CHIPPING NORTON
Timeline
MBA - BUSINESS ADMINISTRATION
ULSTER UNIVERSITY
09.2021 - 06.2022
Work History
HAIRCARE EXECUTIVE
BAMFORD COTSWOLD SPA
KINGHAM, UK
02.2022 - Current
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Onboarded new employees with training and new hire documentation.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Education
MBA - BUSINESS ADMINISTRATION
ULSTER UNIVERSITY
BIRMINGHAM 09.2021 - 06.2022
Skills
- Team Leadership
- Customer Relationship Management
- Verbal and Written Communication
- Business Planning
- Sales and Marketing
- Staff Management
- Key Performance Indicators (KPI)
- Budgeting and Cost Control
- Supplier Relations
- Time Management
- Employee Training
- Managing Appointments
- Productivity Performance
- Job Assignments
- Managing Reception
- Managing Employee Relations
- Complex Problem-Solving
- Coaching and Mentoring
- Strategic Planning
- Budget Controls
- Managing Live Events
- Business Analysis
- Negotiation
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
HAIRDRESSING, WATCHING COMPETITIVE SPORTS
When i am doing hairdressing, i feel that o forget all about anything else around me. I do not like doing hairdressing as a job like being a full time stylist , but i love creating styles and colors and my biggest award is when i see my customers are satisfied with what i have created fir them.
i like watching sports, when i was a teenagers a was part of the county club for handball, currently i am watching nearly every weekend my son racing in swimming and i enjoy being poolside and watching the races it.