Noemi Cacciatore
London
Summary
Detail-oriented professional with extensive leadership experience in operational settings. Proven expertise in workflow optimization, regulatory compliance, and team coordination. Aiming to contribute skills in administrative support and patient-focused service delivery within hospital administration.
Overview
7
7
years of professional experience
Work history
Assistant bakery manager
Gail’s
London
2024.11 - Current
- Assisted bakery manager in improving store operations.
- Supported promotional initiatives to increase sales during quiet periods.
- Organised work schedules and rotas to enhance efficiency.
- Coordinated equipment maintenance to reduce downtime from malfunctions.
- Ensured bakery cleanliness to create a welcoming atmosphere.
- Provided excellent service to enhance customer satisfaction.
- Managed inventory effectively to minimise waste and maximise resource usage.
- Addressed customer complaints to maintain positive business relationships.
- Aided in implementing health and safety regulations to ensure compliance.
- Reported production issues and collaborated with suppliers and service teams to resolve concerns.
- Monitored production speed and efficiency for performance assessments.
- Encouraged bakery teams to meet daily production targets.
- Delivered tasks successfully within tight deadlines.
Team leader
Gail’s
London
2022.12 - 2024.11
- Organised tasks based on urgency and importance to support workload management among team members.
- Collaborated with colleagues to enhance customer satisfaction through teamwork.
- Coordinated daily activities to maintain a smooth workflow within the team.
- Supervised employees to provide direction and support for improved productivity and efficiency.
- Assigned tasks effectively to utilise individual skills within the team.
- Followed operational procedures for opening, closing, and shift changeovers to ensure seamless operations.
- Motivated team members during shifts to encourage sales growth.
- Addressed customer complaints and objections professionally to sustain high service standards.
- Assisted new hires during onboarding to facilitate quick and effective training.
- Delivered exceptional customer service to foster customer loyalty.
- Executed daily responsibilities accurately and efficiently.
Customer experience leader
Mc Donald’s
London
2018.11 - 2022.12
- Facilitated feedback implementation to enhance customer experience.
- Adapted to changing circumstances to provide uninterrupted service.
- Delivered quality customer service to ensure satisfaction.
Education
Bachelor of Science - Health Sciences
Open University
London Diploma of Higher Education - Hospitality
IPSSAR PIETRO PIAZZA
Palermo 08.2017
Skills
Healthcare operations support
Administrative coordination
Regulatory compliance
Data analysis and reporting
Inventory management
Staff supervision
Patient service excellence
Performance monitoring
Budget management
Languages
Italian
Native
English
Proficient
C2
Spanish
Intermediate
B1
Timeline
Assistant bakery manager
Gail’s
2024.11 - Current
Team leader
Gail’s
2022.12 - 2024.11
Customer experience leader
Mc Donald’s
2018.11 - 2022.12
Bachelor of Science - Health Sciences
Open University
Diploma of Higher Education - Hospitality
IPSSAR PIETRO PIAZZA