Noeline Van der Berg
Ash,United Kingdom
Summary
I am an experienced national account manager with a hard work mentality and have demonstrated success in increasing company profits. Familiar with preparing contracts, researching markets and collaborating with suppliers to improve quality. Customer support and clear communication have always been at the forefront of success. Anticipating potential issues, planning, and constant follow-up have been the foundation.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work history
National Account Manager
Love Struck ltd
Guildford, Surrey
2017.01 - Current
- Continuous support of new team members to improve within the team and overall accomplishment.
- Managed annual sales negotiations, leading to increased annual revenue.
- Attended trade shows and events, thus growing the customer base, as well as keeping a keen eye on new trends.
- Strengthened business relationships by effectively managing multiple national accounts.
- Coordinated with the marketing team, enhancing promotional strategies.
- Addressed customer complaints promptly, ensuring high levels of customer satisfaction.
- Drove brand growth by forging strong industry partnerships.
- Achieved higher client satisfaction with personalised account management strategies.
- Opened an average of 200+ independent new accounts annually, thus growing customer numbers over several national accounts.
Sales executive
Love Struck ltd
London, City of London
2012.04 - 2017.01
- Conducted comprehensive market research for the identification of emerging trends in consumer behaviour, contributing towards the strategic planning process accordingly.
- Prioritised important tasks effectively under pressure situations, ensuring seamless operations during peak times.
- Identified new business opportunities that enhanced the growth potential of the company.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Delivered engaging sales presentations at industry events to attract potential customers and partners.
- Managed client relationships from early stages of the sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Generated new leads and opportunities to maximise revenue.
- Crafted compelling pitches for securing high-value deals with clients.
Office manager
The Furniture Union
London, City of London
2011.10 - 2014.03
- Improved office efficiency by streamlining administrative procedures.
- Managed supplier relationships to secure best pricing and service delivery.
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Ensured smooth day-to-day operations with diligent oversight of office tasks.
- Maintained company records in compliance with legal requirements.
- Coordinated team meetings for effective communication and project alignment.
- Liaised with IT department to rectify technical issues promptly.
- Streamlined invoice processing procedures for smoother financial operations.
Chef de partie
Compass Group UK & Ireland
London, City of London
2007.02 - 2011.09
- Ensured cleanliness in the kitchen to maintain health and safety standards.
- Adhered strictly to food hygiene regulations, ensuring safe preparation at all times.
- Improved presentation of dishes by incorporating innovative plating techniques.
- Supervised junior staff, ensuring efficient teamwork during service hours.
- Managed portion control effectively, reducing waste significantly.
- Collaborated with other chefs for special events and banquets.
- Assisted the head chef in delivering quality dishes within tight deadlines.
- Worked closely with senior chefs for menu planning.
- Maintained inventory control without compromising on food quality or taste.
- Prepared, produced and packed food in tight timescales.
- Checked freezers and refrigerators to verify correct storage and temperatures.
- Worked with front of house team to coordinate fast, fresh deliveries in line with professional reputation.
Chef de partie'
Red Carnation Hotels - The Montaque
London, City of London
2004.01 - 2007.01
- Supervised junior staff, ensuring efficient teamwork during service hours.
- Adhered strictly to food hygiene regulations, ensuring safe preparation at all times.
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
- Prepared both hot and cold meals to meet customer demand.
- Followed recipe specifications strictly to produce high volume of food orders.
- Incorporated seasonal produce into menus for freshness and variety.
- Developed new dessert recipes resulting in positive customer feedback.
- Oversaw storage and preparation of food items to correct recipe and portioning standards.
Education
Certificate of Achievement - Food Safety and Hygiene
Virtual College by Netex
Ilkley, Bradford 2026.02 - 2026.02
Certificate of Achievement - Emergency First aid at Work
TutorCare Ltd
Crawley, West Sussex 2025.11 - 2025.11
Certificate of Completion - Business Management
Home Learning College
Beckenham, Bromley 2011.05 - 2011.09
Commis Chef - Basic chef skills in French cuisine.
Warwick Chef School
Hermanus, South Africa 2003.06 - 2003.12
Matriculate - High School
Outeniqua High School
George, South Africa 1994.01 - 1998.12
Skills
- Client relationship management
- Business development
- Deal negotiation
- Account planning
- Sales analytics
- Client acquisition
- Competitor research
- Margin optimisation
- Supply chain management
- Product line expansion
- Results orientation
- Decision-making
Timeline
Certificate of Achievement - Food Safety and Hygiene
Virtual College by Netex
2026.02 - 2026.02
Certificate of Achievement - Emergency First aid at Work
TutorCare Ltd
2025.11 - 2025.11
National Account Manager
Love Struck ltd
2017.01 - Current
Sales executive
Love Struck ltd
2012.04 - 2017.01
Office manager
The Furniture Union
2011.10 - 2014.03
Certificate of Completion - Business Management
Home Learning College
2011.05 - 2011.09
Chef de partie
Compass Group UK & Ireland
2007.02 - 2011.09
Chef de partie'
Red Carnation Hotels - The Montaque
2004.01 - 2007.01
Commis Chef - Basic chef skills in French cuisine.
Warwick Chef School
2003.06 - 2003.12
Matriculate - High School
Outeniqua High School
1994.01 - 1998.12