Noel Varkey George

As a Care Assistant, I am responsible for helping clients with their immediate needs such as:-

• washing
• dressing
• maintaining their hygiene
• helping them with basic day-to-day or administrative tasks

• Maintained the daily operational task of communication and negotiating with customers and service providers.
• Ensure Services provided for B2B & B2C are QC compliant and proper SOP adherence as per the requirement.
• Manage and train the service providers & assign them to work as per operations and client requirements on a day-to-day basis.
• Sharing Root Cause Analysis reports and working on client feedback to minimize and rectify the errors

• Work from regional support centers and in clients' own homes and cover a diverse range of roles including support worker, care coordinator, trainer, and daily needs management as per the client.
• Provide the client with Tailored individual care requirements that include support with all elements of daily living such as personal care, food preparation, mobility continence care ensuring medication, access to the community, undertaking shopping for them, or helping them to take part in their hobbies

• Worked as a Receptionist at the 5-star rated Hotel Sofitel, Wellington handling all the responsibilities of a front office receptionist and Ensuring a customer-first approach.
• Greet all guests and assist them with check-in and check-out.
• Maintain a positive attitude and friendly demeanor. Respond to all guest questions and requests.
• Answer and forward phone calls.
• Manage guest bookings and reservations.
• Keep a tidy and orderly workspace.
• Assist with administrative and clerical tasks as needed & Coordinate with the Concierge and Housekeeping team to do room service.

• Worked as a collection executive with clients of American Express credit card company for the country of New Zealand and communicated with influence to affect outcomes with international credit holders