Summary
Overview
Work History
Skills
Timeline
Generic

No Junaid

Northampton

Summary

Dynamic Senior Mental Health Worker with a proven track record at St Andrews, excelling in crisis intervention and mental health counseling. Leveraged empathy and patient support skills to foster trust and improve patient outcomes. Demonstrated expertise in collaborative care and case management, enhancing treatment effectiveness and patient well-being. Compassionate Job Title with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges. Focused Job Title skilled in delivering caring and compassionate support to address Type issues. Well-versed in leading both one-on-one and group counseling sessions to improve client well-being and coping skills development. Number-year history of advocating for clients to obtain resources and enhance support networks. Adept at optimizing program operations to maximize support. Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences. Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients. Respectful Job Title with proven track record of helping clients improve mental health and well-being through evidence-based therapeutic approaches. Skilled in selecting and utilizing appropriate treatment modalities and interventions to meet needs of individuals. Passionate about helping people manage mental health and improve quality of life. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Senior Mental Health Worker

St Andrews
08.2017 - Current
  • Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
  • Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
  • Documented client progress in confidential files.
  • Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
  • Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
  • Educated family members about mental health disorders and treatment options to enhance their understanding and support of loved ones.
  • Supported individuals throughout recovery process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
  • Implemented crisis intervention plans to support client safety.
  • Maintained detailed records of patient interactions, supporting accurate diagnoses and continuity of care.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients, leading to improved mental health outcomes.
  • Facilitated successful discharge planning by collaborating with community resources, ensuring seamless transitions for patients returning home or entering outside facilities.
  • Assisted in the development of group therapy programs, contributing to a more supportive environment for patients.
  • Developed and implemented activities to help clients develop social and independent living skills.
  • Managed caseloads effectively, prioritizing high-risk cases while maintaining attention to detail for all clients.
  • Built partnerships with community agencies and service providers to remove access gaps.
  • Enhanced patient well-being by implementing individualized care plans and mental health treatments.
  • Conducted initial intake interviews and assessments, providing valuable information for the creation of personalized treatment plans.
  • Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
  • Advocated for patient rights and well-being by addressing concerns with appropriate supervisory staff, ensuring that all patients received quality care.
  • Collaborated with medical and clinical personnel to coordinate and implement client services.
  • Provided case management services to monitor client access to resources and services.
  • Facilitated support groups for clients to discuss issues related to mental health.
  • Coordinated care between various medical professionals involved in the treatment process ensuring effective collaboration towards improved patient outcomes.
  • Provided clients with recommendations to community resources.
  • Supported continuity of care after discharge with individualized discharge plans.
  • Contributed to the development of a safe and therapeutic milieu by enforcing policies and procedures in accordance with regulatory guidelines.
  • Utilized evidence-based practices, such as Cognitive Behavioral Therapy, Dialectical Behavior Therapy, and Motivational Interviewing to support patient progress.
  • Educated clients and families about mental health issues, treatments and resources.
  • Administered psychological tests and assessments to determine client needs.
  • Actively participated in professional development opportunities to stay current on best practices in mental healthcare delivery.
  • Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
  • Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
  • Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
  • Observed and monitored client behavior and responses to treatment.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
  • Prepared reports to summarize clients' mental health status and treatment progress.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.

Team Leader Children Home

Paramount
02.2024 - 06.2024
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Held weekly team meetings to inform team members on company news and updates.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

Senior Assessment and Enablement Worker

Gateway
06.2022 - 06.2024
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.
  • Reduced workplace accidents with thorough safety training and regular equipment maintenance.
  • Assisted in training of new employees on company policies, procedures and processes.
  • Developed innovative solutions for complex problems, leading to increased operational effectiveness.
  • Increased production efficiency by streamlining processes and implementing time-saving strategies.
  • Helped in development of new procedures and processes to improve work performance.
  • Mentored new hires, providing comprehensive training that resulted in faster skill acquisition and higher job performance.
  • Collaborated with cross-functional teams to ensure project success, resulting in improved workflow efficiency.
  • Completed projects on schedule and within budget, leading to increased client satisfaction and repeat business.
  • Managed multiple concurrent projects successfully while adhering to strict timelines and budget constraints.
  • Oversaw daily operations of the department efficiently by delegating tasks appropriately based on individual strengths.
  • Increased employee retention rates through thoughtful feedback, recognition programs, and opportunities for growth and development.
  • Provided expert guidance on industry best practices, helping the company stay competitive in a rapidly changing market landscape.
  • Conducted regular performance evaluations for staff members, identifying areas of improvement and developing action plans to address them effectively.
  • Evaluated vendor proposals to select the most cost-effective options for goods and services procurement.

Skills

  • Patient support
  • ADL Assistance
  • Conflict de-escalation
  • Mental health counseling
  • Confidential records
  • Building rapport
  • Crisis Intervention
  • Family Support Coordination
  • Behavioral Management
  • Empathy Development
  • Patient evaluations
  • Anger Management Strategies
  • Disaster Recovery
  • Goal Setting Assistance
  • Progress Monitoring
  • Supply Coordination
  • Case Documentation
  • Medication Administration
  • Developing relationships
  • Motivational Interviewing
  • Multicultural Competence
  • Client Support
  • Self-Care Promotion
  • Facilitating counseling sessions
  • Patient Evaluation
  • Goal Development
  • Substance Abuse Counseling
  • Electronic Medical Record Software
  • Case management proficiency
  • Clinical Documentation
  • Process Monitoring
  • Heartsaver First Aid CPR AED
  • Positive patient experiences
  • Mental Health Assessment
  • Records Management
  • Social skills teacher
  • Goal Setting
  • Heartsaver First Aid (First Aid)
  • Heartsaver CPR AED
  • Expertise in crisis intervention techniques

Timeline

Team Leader Children Home

Paramount
02.2024 - 06.2024

Senior Assessment and Enablement Worker

Gateway
06.2022 - 06.2024

Senior Mental Health Worker

St Andrews
08.2017 - Current

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