NNEKA JOY UGWU
Leeds,England
Summary
Detail-oriented professional with expertise in medication administration, effective communication, and time management. Recognized for strong observational skills, proactive, and the ability to remain physically and mentally fit under demanding conditions. Committed to delivering high-quality care while ensuring efficiency and precision in all tasks.
Reliable Support Worker with 2.6 years of experience. Delivers medication management and adapts care planning with persons approach. Well-versed in hoists and mobility aids. Specializes in Special Educational Needs and Disabilities clients.
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into the community and live more robust lives. Creative and empathetic assistant with 2 years and six months of experience building community and developing social skills through incremental therapeutic techniques.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Support Worker, (Homecare)
Ethicare Limited
Leeds, England
2024.04 - 2026.06
- Assist in meal preparation and feeding of clients ensuring their dining preference and choices are respected.
- Provide emotional support and companionship to clients, fostering positive atmosphere.
- Accompanied clients to community activities to promote social interaction and reduce feelings of isolation.
- Assisted in grocery shopping and finance management.
- Assisting and supervising in administration of their medication.
- Facilitated engaging activities, including board games and puzzles, to enhance clients' comfort and homeliness.
- Accompanied clients to hospitals for medical follow-ups and appointments to ensure received necessary care.
- Performed cleaning, laundry, and grooming tasks to maintain tidy and hygienic living environment for clients.
- Promoted physical activity through assistance with exercises improving overall health condition of client.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Enhanced well-being of patients by providing emotional support and companionship.
- Supported clients with personal care duties, including bathing and dressing, to improve their comfort and dignity.
- Provided companionship during outings contributing to active social life for clients.
- Assisted in maintaining clean environment for improved client health.
Care Assistant
Priestley Care Home, 45 Bed Capacity
Wakefield, England
2024.01 - 2024.12
- Assisting residents getting up in morning
- Assisting with wash/shower/bath and grooming when independent.
- Preparation of breakfast and serving according to resident's preference.
- Encouraging residents to participate in home activities.
- Transfer of residence according to means of mobility in care plan.
- Repositioning of residents using 30oc or semi-recumbent positioning.
- Maintaining skin integrity and escalating if redness is observed.
- Application of prescribed barrier creams and documentation.
- Assessment of wellness and condition of residents.
- Assisting with personal cares and continence cares.
- Promoting independence maximally as when independent.
- Assisting and promoting toileting and document when straining.
- Ensured safe environment by maintaining orderliness and cleanliness in facility.
- Provided emotional support to patients, improving their mental wellbeing.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Administered medication to patients, ensuring proper health management.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for residents.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained high levels of client satisfaction by providing tailored, personalized care that consistently met individual needs.
- Prepared healthy meals with additional mealtime planning, feeding and support.
Care Assistant, (Home Care)
Health First Care Services Ltd
Leeds, England
2023.09 - 2023.12
- Dressing and undressing/ preparing residents for day care or trips out.
- Developing residents’ life skills and personal interests.
- Care of pressure sores (under appropriate nursing supervision)
- Nail care and foot care with prescribed cream (fingernails only).
- Manual handling and transfer
- Preparation of snacks and meals according to service user’s choices.
- Toileting and all aspects of personal hygiene.
- Washing/bathing/showering/shaving/grooming/cleaning teeth.
- Supporting to take prescribed medication
- Delivered excellent customer service by addressing concerns of patients' families.
- Assisted in daily living activities for enhanced patient comfort.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained high levels of client satisfaction by providing tailored, personalized care that consistently met individual needs.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
Support Worker
Bruno and Knight Old People Home, Abuja, 52 Bed Capacity
Abuja, Nigeria
2021.01 - 2023.08
- Assisted residents in shopping for personal needs and maintaining financial obligation.
- Helping residents stay safe and healthy.
- Assisted in medication administration.
- Monitoring of nutritional intake and weighing of residents.
- Taking residents on walks around home to make them feel at home and relief agitation.
- Assisting residents in Feeding and prompting as needed.
- Accompanying resident for medical checkup and fitness.
- Supporting full range of daily activities including cleaning and cooking.
- Assessment of their physical health, mental, and social needs.
Care Assistant
Blossom Elderly Standard Care, Abuja, Nigeria
Abuja, Nigeria
2020.05 - 2020.11
- Ensure highest possible levels of care are maintained by supporting and assisting residents when required with all aspects of daily living.
- Assist residents in all aspects of their care needs, e.g. physical, emotional, and spiritual.
- Provide supervision and attention when needed, ensuring residents retain their comfort and dignity
- Observe care planning needs for residents and completed daily records as instructed and in line with Company’s policies and procedures
- Assist in framework of social activities by interacting with Residents and helping them continue with hobbies and activities in Care Centre
- Attend relevant training for career development.
- Report on well-being of Residents such as impair skin integrity
- Carry out regular checks both day and night on residents at intervals determined by senior Staff Members
- Clean and maintain equipment used by Residents and Relatives e.g. wheelchairs, hearing aids, spectacles and dentures.
- Assist residents who need help during meal times.
- Worked closely under supervision from registered nurses contributing to efficient workflow within facility.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for residents.
- Respected privacy and dignity of each resident during provision of care services.
Education
Diploma - NVQ Health and Social Care Level 3
Academy For Health And Fitness Learning Simplified
London 2025.06 - 2025.11
Bachelor of Social Science - Peace and Conflict Resolution
National Open University
Abuja, NigeriaDiploma - Travel Agency Management
Universal School of Aviation
Abuja, Nigeria 2022.04 - 2023.08
Skills
- Medication Administration
- Infection control knowledge
- Risk assessment application
- Observation skills
- Personal care
- Dealing with vulnerable clients
- Time Management
- Effective Communicator
- Time Management
Work history
7 months,2 years and 8 months,4 months,1 year,2 years and 3 months
Certification
- Infection prevention & control | DEC 2024
- Safeguarding & protection of Adults | DEC 2024
- Food Safety | DEC 2024
- Moving & Handling Techniques / Dementia Awareness/ End of Life Care | DEC 2024
- Documentation & Record Keeping | DEC 2024
- Oral Health | Dec 2024/ Covid-19 | DEC 2024/ Fire safety 2024
REFERENCE
ON REQUEST
ACTIVITIES
Hope for Survival Orphanage, Abuja, Nigeria, Volunteer Support Worker, Abuja, Nigeria, 2019-10, 2020-04, Organized and participated in educational and recreational activities for the children., Assisted with daily chores and maintenance to create a safe and nurturing environment., Contributed to fundraising events and donation drives to improve living conditions., Collaborated with the orphanage staff and other volunteers to ensure the well-being and happiness of the children.
Timeline
Diploma - NVQ Health and Social Care Level 3
Academy For Health And Fitness Learning Simplified
2025.06 - 2025.11
Support Worker, (Homecare)
Ethicare Limited
2024.04 - 2026.06
Care Assistant
Priestley Care Home, 45 Bed Capacity
2024.01 - 2024.12
Care Assistant, (Home Care)
Health First Care Services Ltd
2023.09 - 2023.12
Diploma - Travel Agency Management
Universal School of Aviation
2022.04 - 2023.08
Support Worker
Bruno and Knight Old People Home, Abuja, 52 Bed Capacity
2021.01 - 2023.08
Care Assistant
Blossom Elderly Standard Care, Abuja, Nigeria
2020.05 - 2020.11
Bachelor of Social Science - Peace and Conflict Resolution
National Open University