Nneka Iweka

As team leader I am responsible for the mental health and wellbeing of my service users and staff. This includes writing and updating care plans ensuring that they are person centered and current to the needs of the resident. Medicating residents ordering and booking in medication., Liaising with outside services like GP's, district nurses occupational therapists, physio therapists as well as family members to keep them informed about any changes regarding their loved ones

I encourage my team to be proactive document and report any concerns and ensure that the health and well being of the residents are paramount.

As a team leader I am responsible for the running of the shift which means allocating staff as fairly as possible ensuring rotation and the needs of the home at the time. With this in mind you have to be very adaptable and be able to deal with staff and rapidly changing situations

I try to ensure that my staff are happy and feel comfortable to approach me with any issues that they may be experiencing both in and out of work. My door is always open and I sign post them appropriately to any services that I feel will be beneficial to them

As part of my job role I also support my manager and am happy to assist with anything required for the smooth running of the home

• Provided exceptional emotional support to clients, leading to improved mental health.
• Developed comprehensive care plans for enhanced client wellbeing.
• Coordinated effectively with medical professionals for superior patient care.
• Promoted autonomy with individuals with a diagnosis of dementia
• Managed challenging behaviours of clients, resulting in a safer environment.
• Assisted clients with day-to-day tasks, promoting their independence and self-reliance.
• Maintained accurate records of client progress to ensure continuity of care.
• Fostered dignity and respect in all interactions with clients, enhancing their overall experience.
• Administered medication as per prescriptions ensuring correct dosage at the right times.
• Negotiated solutions to conflicts between service users, maintaining harmony within facility.
• Collaborated closely with families of clients for provision of personalised care plans.
• Responded promptly to emergencies, ensuring safety of all involved parties.
• Conducted risk assessments consistently, minimising potential hazards.
• Protected confidentiality of client information according to Data Protection Act regulations.
• Escorted clients on external trips or appointments ensuring they received required services.
• Participated in regular training sessions keeping knowledge and skills current.
• Maintained safe, secure environments for service users, providing protection from possible harm or risk.
• Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
• Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.

• Enhanced wellbeing of patients by providing emotional support and companionship.
• Helped achieve patient independence through guided tasks and activities.
• Increased comfort levels with personal care duties such as bathing and dressing.
• Assisted in maintaining a clean environment for improved client health.
• Encouraged social integration by facilitating community involvement opportunities.
• Assured safety measures were met to prevent falls or accidents.
• Maintained detailed records of patient behaviour changes for healthcare team reference.
• Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
• Implemented care plans set out by healthcare professionals leading to improved patient well-being.
• Actively listened to client concerns thus creating a comforting environment.
• Supported daily living skills training which increased client self-sufficiency.
• Participated in regular team meetings, enhancing quality of care provided.
• Contributed feedback on patient progress leading to adjustments in personalised care plans.
• Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Used excellent communication and interpersonal skills to engage and interact with individuals in need.
• Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.