Reading, Travelling, Meeting new people, Learning new skills
Nneka Ezeobi
Coventry
Summary
At Shirt Ideas Limited, I excelled as an Administrative Manager, streamlining office operations and enhancing productivity by establishing efficient workflow processes. Skilled in office supervision and vendor negotiations, I significantly improved personnel performance and compliance. My expertise in organization and customer service management drove operational excellence, showcasing my ability to lead and innovate.
Overview
5
5
years of professional experience
Work History
Administrative Manager
Shirt Ideas Limited
04.2020 - 05.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Verified customer information for orderly, up-to-date online systems.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Met department budgets by monitoring and reporting on office expenses.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Updated reports, managed accounts, and generated reports for company database.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Negotiated and executed contracts on behalf of department.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Coordinated office events, seminars and meetings for staff and clients.
- Created reports, presentations and other materials for executive staff.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Care Assistant
Meridian Health and Social Care
12.2022 - Current
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recorded status and duties completed in logbooks for management.
Education
Higher National Diploma (HND) - Science Laboratory Technology (Microbiology)
Institute of Management And Technology (IMT)
Enugu, Nigeria09-2020
Ordinary National Diploma (OND) - Science Laboratory Technology
Institute of Management And Technology (IMT)
Enugu, Nigeria06-2017
Skills
- Office Supervision
- Payroll Control
- Accounting Procedures
- Organization and Multitasking
- Documentation and control
- Recordkeeping and Reporting
- Vendor Negotiations
- Hiring and Training
- Customer Service Management
- Expense Reporting
Interests
Timeline
Care Assistant
Meridian Health and Social Care
12.2022 - Current
Administrative Manager
Shirt Ideas Limited
04.2020 - 05.2022
Higher National Diploma (HND) - Science Laboratory Technology (Microbiology)
Institute of Management And Technology (IMT)
Ordinary National Diploma (OND) - Science Laboratory Technology
Institute of Management And Technology (IMT)
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