NNAEMEKA OPARAH
Irvine,North Ayrshire
Summary
Accomplished Real Estate Team Lead with about a decade in years of experience, leading my assigned Real Estate teams to achieve organizations goal / targets through dedicated supervision. handling and executing task through methodical planning also, effectively and efficiently exceptional service and best practiced for business sustainability, improved company productivity and profitability.
Overview
10
10
years of professional experience
6
6
Certification
Work history
TEAM LEAD, PROPERTY & FACILITIES MANAGEMENT.
Uraga Real Estate Ltd
Lagos, Nigeria
03.2023 - 09.2023
- Promoted company values and vision, ensuring full team adherence and investment.
- Monitored staff performance levels, implementing necessary changes to improve productivity and meet targets.
- Mentored and coached junior staff to produce high-performing, quality team members.
- Maintained staff compliance levels with UK regulations through education and guidance.
- Developed and implemented strategic processes for improved productivity and profitability.
- Investigated problems and determined appropriate remedies.
- Led shifts and motivated team to drive sales.
- Delegated tasks to make best use of individuals' skills.
- Oversaw pre-planned contractor works for alignment with processes.
PROPERTY MANAGER
ALPHA MEAD GROUP
Lagos, Nigeria
03.2021 - 02.2023
- Generated 15% higher rental income through efficient and effective management of diverse portfolio of real estate assets spanning multiple locations, optimizing occupancy rates
- Practiced quality standards, identified areas of quality failures with key emphasis on improving quality by taking necessary action to rectify the system
- Cultivated strategic partnerships with key stakeholders for business growth.
- Grew the unique business product known as Rent4Less data base by 50% within a year, through strategic marketing campaign and hitting target market audience
- Effectively managed over 20 high profiled home owners' assets with skillful tracking of due payments and remittances under a unique business plan known as Landlords' Guaranteed Income Rental Plan (GRIP)
- Sustained processes that fosters best practices, helped reduced non-compliances or non-conformities within the work system
- Improved departmental revenue by 30%-40%, through acquisition and on-boarding of new properties - this also positively impacted with an increase in property portfolio
- Collated data for Monthly Performance Review and routinely presented to top management / executives
- Prepare Annual Departmental Budget and effectively allocated as it pertains concerned properties
- Reduced operational expenses by 20%-30% by monitoring departmental Budget and cutting down on operational expenses
- Coordinating the processes, affairs and implementing the ideals and objectives of the department.
PROPERTY MANAGEMENT OFFICER
SPACE ONLINE GROUP
01.2018 - 02.2021
- Provisional Unit Team Lead)
- Achieved enhanced work productivity through coordinated work process within team
- Dutifully preparing and presenting departmental financial and property update to line-manager
- Achieved well managed properties through scheduled routine inspections on all assigned property developments and submitted report to Line-manager for management use
- Ensured prompt response to all reported snags and repairs on all properties under my care
- Collaborated with the Facilities Team to ensure hard and soft Services meet with residents, clients or stakeholders need
- Achieved compliance with repair and renovation works by professionally negotiating with vendors and
- Supervising their job on site
- Ensured reduced void tenancy and eradicated defaulting tenancies by professionally screening and selecting
- Tenant
- Improved Landlords confidence by ensuring prompt rent collection from tenants
- Actively engaged in Real estate agency /brokerage activities
- Enforced occupancy policies and procedures by legally confronting violators.
PROPERTY & FACILITIES MANAGER
MASTERS ENERGY GROUP
10.2015 - 09.2017
- MASTERS INT'L PROPERTIES) A subsidiary of Masters Energy oil & gas ltd
- Ensured smooth running of business operations and facilities management
- Ensured general Upkeep and maintenance of building and facilities
- Managed vendors for effective waste disposal, cleaning, security and parking lots
- Coordinated and supervised works and contracts
- Evaluated options to help clients obtain financing at best prevailing rates and terms
- Ensured that the H.S.E standards were indeed adhered, thereby promoting staff safety and productivity
- Secured Landlords assured rental inflow through sourcing for ideal tenants
- Enforced occupancy policies and procedures by confronting violators
- Carried out In house property assessment & valuation amongst others.
PROPERTY MANAGEMENT OFFICER
JIDE TAIWO & CO. ESTATE SURVEYORS & VALUERS
02.2014 - 09.2015
- Maintained facilities, secured property rentals by advertising and filling vacated apartments
- Supervising repairs to enhance property maintenance
- Accomplished financial objectives by collecting due rent, paying utility bills etc
- Advised clients on facilities/property maintenance, alteration and improvement
- Advertised and marketed vacant properties and spaces
- Enforced occupancy policies, responded to emergencies, confronted contract violators
- Executed property and asset Valuations.
REALTOR
GODWIN KALU & CO. ESTATE SURVEYORS AND VALUERS
05.2013 - 02.2014
- Executed valuation of Lands and Buildings, Assets etc
- Managed and Upgraded facilities to meet customers' demand and conform with statutory regulatory standard
- Advertised and marketed vacant properties and spaces
- Ensured Rent collection was prompt
- Any other duties assigned by the management.
Education
B.Sc - Estate Management
Nnamdi Azikiwe University
Secondary School - undefined
Federal Government College
Skills
- Good Interpersonal Skills
- Service Delivery Focused
- Business Process dept
- Excellent communication
- Taking Smart Initiative
- Operations Management
- Experiences
- Outstanding time management
- Team Building / Management
Accomplishments
- Constantly identified strategic initiatives and opportunities for business with the collaborative support of top management, leading to business growth and revenue optimization within a 6 - Month period
- Always met up with or exceeded performance target through intentional management, coordinating and organized my team members on daily deliverables
- Significantly reduced operational inefficiencies through periodic audits, this helped in sustaining conformity with operational standard
- Successfully managed facilities budgets while achieving 2% - 5% cost savings through strategic resource allocation.
Certification
- Green Building EDGE Training SINTALI - SGS
- Royal Institute of Chartered Surveyors (RICS) (In-view)
- Fundamentals of Facilities Management Alpha Mead Training Centre
- Professional Facilities Management Alpha Mead Training Centre
- ISO 41001: 2018 FMS Internal Auditors Course Bureau Veritas Group
- Foundations in Data Analytics Coursera/Google Business Analysis and Process Management Coursera
- Annual National Conference - NIESV 23rd John Wood Ekpenyong Memorial Lecture - NIESV
- Health, Safety and Environment [HSE] Level 1-3 - Institute of Safety Professionals of Nigeria [ISPON]
- Professional Practice Exam - NIESV
Affiliations
- Member - Estate Surveyors Registration Board of Nigeria (ESVARBON)
- Member - The Nigerian Institution of Estate Surveyors & Valuers [NIESV]
- Volunteer Member, Publicity Sub-committee NIESV 2021.
- Member - Lagos State Assessment of End SARS Protest Aftermath - NIESV 2020.
- Member - Research and Development Technical Team - NIESV 2020.
- Member - Young and Passionate Estate Surveyors and Valuers - NIESV
Languages
English
Fluent
Timeline
TEAM LEAD, PROPERTY & FACILITIES MANAGEMENT.
Uraga Real Estate Ltd
03.2023 - 09.2023
PROPERTY MANAGER
ALPHA MEAD GROUP
03.2021 - 02.2023
PROPERTY MANAGEMENT OFFICER
SPACE ONLINE GROUP
01.2018 - 02.2021
PROPERTY & FACILITIES MANAGER
MASTERS ENERGY GROUP
10.2015 - 09.2017
PROPERTY MANAGEMENT OFFICER
JIDE TAIWO & CO. ESTATE SURVEYORS & VALUERS
02.2014 - 09.2015
REALTOR
GODWIN KALU & CO. ESTATE SURVEYORS AND VALUERS
05.2013 - 02.2014
B.Sc - Estate Management
Nnamdi Azikiwe University
Secondary School - undefined
Federal Government College
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