Nkongoh Oben Njock
LONDON,GREAT BRITAIN
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 4years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Support worker
London Disability Network(LDN London)
City of London, Greater London
02.2020 - Current
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Led group activity programmes to support independence and encourage community inclusion.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Improved health outcomes by delivering consistent care in collaboration with nursing team.
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Planned, prepared and served meals for clients, strictly following prescribed dietary orders.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
Receptionist
south point villas, Cerf island
Mahe,Seychelles
06.2016 - 09.2018
- Answered and helped resolve enquiries from clients, vendors and general public.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Coordinated maintenance services to achieve fully-functional office space.
Education
Bachelor of Business Administration - Management
University of Douala
Douala,Cameroon 09.2013 - 12.2014
Higher National Diploma - Management
ESG Douala
Douala,Cameroon 09.2010 - 07.2012
NVQ Level 3 - NVQ Level 3
Care first
London,United Kingdom 09.2023 -
Skills
- Care plan development
- Medication administration
- Life skills development
- Care needs assessment
- Personal care
- Safeguarding policies
Languages
English
Fluent
French
Fluent
Timeline
NVQ Level 3 - NVQ Level 3
Care first
09.2023 -
Support worker
London Disability Network(LDN London)
02.2020 - Current
Receptionist
south point villas, Cerf island
06.2016 - 09.2018
Bachelor of Business Administration - Management
University of Douala
09.2013 - 12.2014
Higher National Diploma - Management
ESG Douala
09.2010 - 07.2012