Nkechinyere Moneke
health care assistant / support worker
Romford
Summary
Highly skilled and compassionate healthcare professional with six years of experience as a Health Care Assistant and Night Support Worker. Possessing NVQ Level 3 certification and English and Maths Level 2 qualifications. Dedicated to providing exceptional care and support to patients, ensuring their physical and emotional well-being. Seeking a challenging role where I can utilize my expertise to make a positive impact on the lives of individuals in need.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organisational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritising tasks and meeting deadlines. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognised for adaptability and proactive approach in delivering effective solutions.
Overview
15
15
years of professional experience
Work History
Health Care Assistant
Barchester
Dagenham, Barking and Dagenham
7 2016 - Current
- Assisted in providing high-quality care to patients, ensuring their comfort and safety
- Monitored vital signs, and assisted with personal hygiene
- Collaborated with healthcare professionals to develop and implement care plans
- Maintained accurate patient records and updated charts
- Advocating for patients with a wide range of outside professionals
- Responding to patient inquiries and providing emotional support.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Monitored and recorded patient vitals, providing critical data for healthcare professionals to assess patient health.
- Facilitated personal hygiene management, feeding and ambulation.
- Upheld infection control and prevention policies across different patient-facing areas.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Support the needs of over 20 residents on a day to day under long-term care.
Night Support Worker
Outlook Care
Dagenham, Barking and Dagenham
08.2016 - Current
- Provided overnight care and support to individuals with diverse needs
- For example, washing and ironing of their clothes
- Ensured a safe and secure environment for residents during the night shift
- Assisted with personal care, including bathing, dressing, and encouraging independence
- Monitored residents' well-being and promptly reported and record any concerns to the appropriate staff.
- Supported residents with personal care tasks, ensuring comfort and dignity throughout the night.
- Provided one-on-one support for individuals experiencing difficulty sleeping or requiring additional attention during the night shift.
- Completed thorough nightly reports documenting resident progress and any incidents that occurred during the shift.
- Developed trusting relationships with residents by displaying patience, empathy, and professionalism throughout interactions.
- Enhanced safety for residents through regular monitoring, addressing any issues or concerns promptly.
- Participated in ongoing training programs to stay current on best practices in support work, enhancing service quality for residents.
- Responded efficiently to emergencies, following established protocols and notifying relevant personnel when required.
- Assisted residents with mobility, utilizing proper transfer techniques to prevent injuries and falls.
- Promoted a calming atmosphere within the residence through effective communication skills and attentive listening abilities.
- Collaborated effectively with healthcare professionals such as nurses or therapists, ensuring the delivery of cohesive and comprehensive care for residents.
- Maintained a clean and safe living environment by performing light housekeeping duties as needed.
- Upheld resident confidentiality through diligent adherence to privacy regulations and professional conduct in all interactions.
- Improved resident well-being by providing compassionate care and assistance during nighttime hours.
Childminder
Self-employeed
01.2013 - 01.2014
- ensuring and maintain safety, personal hygiene
- Providing health activities of the children, picking and dropping children to school
- Sharing and liaising with parents at all times
- Developed age-appropriate activities and crafts to engage children.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Assisted children with homework and school projects, enhancing academic support.
- Read stories, sang songs and facilitated creative play.
- Provided support and guidance to children in conflict resolution.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Utilised positive reinforcement techniques to encourage good behavior.
- Encouraged children to develop healthy social and emotional skills.
London Underground Cleaner
TFI
01.2010 - 01.2012
- Clear away all large train litter
- Keeping walkways tidy and platform litter bins clean conveying all rubbish to waste skip
- Cleaning of doors and seats
- Ensure on-train litter compartments are emptied
- Refresh bin liners
- Adherence to working instructions and quality procedures.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Education
NVQ Level 3 in Health and Social Care - Also English And Maths GCSE
College
Bachelor of Science - Health And Social Care
Anglia Ruskin University London
London2026
Skills
Friendly, Positive Attitude
Computer Skills
Customer Service
Teamwork and Collaboration
Problem-Solving
Time Management
Flexible and Adaptable
MS Office
Data Entry
Multitasking
Microsoft Word
Calm Under Pressure
Verbal Communication
Supervision and leadership
Excellent Communication
Languages
English
Native language
Igbo
Proficient
C2
Timeline
Night Support Worker
Outlook Care
08.2016 - Current
Childminder
Self-employeed
01.2013 - 01.2014
London Underground Cleaner
TFI
01.2010 - 01.2012
Health Care Assistant
Barchester
7 2016 - Current
NVQ Level 3 in Health and Social Care - Also English And Maths GCSE
College
Bachelor of Science - Health And Social Care
Anglia Ruskin University London
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