Summary
Overview
Work history
Education
Skills
Interests
Languages
References
Timeline
Njabulo Maphosa

Njabulo Maphosa

Registered Mental Health Nurse
Barnsley,South Yorkshire

Summary

PERSONAL PROFILE

Registered Mental Health Nursing, passionate about getting work done in time which I have achieved during my University educational career. Flexible to work on own initiative or part of an already established team. Excellent communication skills and customer service skills. Easily adaptive to new tasks and environments comfortably and efficiently. Dedicated health service management professional with extensive experience in medical care work. Skilled in healthcare planning and coordination, achieving productive, profitable business operations. Passionate in delivering safe, quality clinical support to achieve first-class service user ratings. Accomplished practice management professional maintaining exceptional patient care within stringent business targets. Knowledgeable in clinical coordination and direction to maintain smooth health care services. Prioritised positive outcomes through strategic policy implementation.

Overview

31
31
years of professional experience
8
8
years of post-secondary education

Work history

Deputy Ward Manager

Cygnet Health Care
Sheffield, South Yorksire
2022.10 - Current
  • Set and monitored performance targets for optimised service-user care.
  • Led high-performing clinical and community support service teams.
  • Delegated clinical nursing tasks to meet patients' care requirements.
  • Collaborated with local authorities in safeguarding vulnerable patients.
  • Managed daily service operations through strategic care planning.
  • Coordinated staff rotas to meet service requirements whilst remaining under budget.
  • Assessed clinical care provisions to meet required safety standards.
  • Collaborated with external providers to meet patient care continuity needs.
  • Evaluated performance reports to monitor practice progress.
  • Recruited committed, hardworking clinical teams for reliable care services.
  • Applied changing health care legislation for full practice compliance.

Registered Mental Health Nurse

Cygnet Health Care
Sheffield, South Yorkshire
09.2019 - 09.2022
  • Administered medications and conducted diagnostic tests to determine diagnosis of patient.
  • Strictly followed medicines management requirements to consistently meet professional standards.
  • Attended case conferences and meetings to assess treatment success rates.
  • Consulted with healthcare team to assess and execute proper patient care plans.
  • Recognised and resolved potential areas of conflict for continued best practices in patient care.
  • Implemented essential legislation requirements to fellow team members for continued compliance.
  • Provided cognitive behaviour therapy for depression and anxiety patients to manage healing.
  • Stayed up-to-date with latest developments in nursing practice to contribute to medical research.
  • Recorded reactions to psychotropic drugs and other medications.
  • Explained nature of emotional disturbances and emphasised need for treatment.
  • Mentored and supervised mental health support workers to uphold best practices in dealing with patients.
  • Communicated and collaborated with patients to plan, assess and evaluate effective care programmes.
  • Informed patients of rights to provide protective measures.
  • Consulted with psychiatrists and other behavioural health staff in designing appropriate treatment plans for clients.
  • Directed psychoeducation to enable families and patients to cope with diseases.
  • Completed accurate, detailed patient records to carefully monitor progress and improvements.
  • Briefed patients regarding de-escalation methods to help manage emotions.
  • Encouraged patients to engage in therapeutic and creative activities to assist healing process.

Support Worker (Young People in Care)

Dutton Recruitment
Sheffield, South Yorkshire
07.2014 - 09.2018
  • Conducted thorough risk assessments, maximising safety for detached work.
  • Encouraged service user engagement and participation.
  • Strengthened young people's ability to navigate risk and challenge.
  • Maintained current understanding of developments in safeguarding, youth work, and professional social care.
  • Developed strong rapport with young people on 1:1 and group basis.
  • Worked in recognised hot spots to expand positive opportunities for young people.
  • Mentored youth to explore career choices, extra-curricular involvement and hobbies.
  • Cultivated professional relationships with youth, staff and organisations to build rapport and promote well-being.
  • Attended to needs during challenging situations by offering advice and compassion.
  • Practised privacy and confidentiality to adhere to guidelines and protocols.
  • Organised activities for youth to exercise talents, display skills and increase potential.

Warehouse Operative

Clarico Ltd
Barnsley, South Yorkshire
06.2012 - 07.2014
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Maintained and cleaned warehouse equipment following set procedures.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Kept accurate electronic records of received and distributed merchandise.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Loaded packaged goods on to trucks for shipping.
  • Assisted with loading and unloading of vehicles manually and using machines.
  • Sorted materials on warehouse racks and shelves.
  • Inspected received merchandise for any damages or discrepancies.
  • Stored products in appropriate storage areas to maximise space within warehouse.

Warehouse Operative

Ukmail Leicester
04.2010 - 03.2012
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Completed work following safety rules for best working practices.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Loaded packaged goods on to trucks for shipping.
  • Kept accurate electronic records of received and distributed merchandise.
  • Maintained and cleaned warehouse equipment following set procedures.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Moved stock around by hand, using forklift truck or lifting gear.
  • Assisted with loading and unloading of vehicles manually and using machines.

Sales Assistant

British Heart Foundation
Leicester
02.2008 - 03.2009
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Accepted and processed cash, card and mobile payments using POS systems.
  • Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.

Security Site Manager

Gremick Security
Johannesburg
02.1998 - 08.2004
  • Minimised defects through inspections and process reviews.
  • Administered site diary with comprehensive visitor, meeting and incident logs.
  • Maintained safe, secure working environments.
  • Managed and led team of 60+ staff to continuously achieve and exceed KPI targets.
  • Facilitated successful Health and Safety Executive (HSE) inspector visits.
  • Collaborated with designers and subcontractors to fulfil project goals.
  • Implemented method statements and risk assessment reporting.
  • Kept workforce in compliance with operational standards and safety regulations by closely monitoring activities.
  • Assessed areas and performed quality control to minimise risks.
  • Examined equipment and reported damages and danger to manager.

Delivery Manager

Delivery
Johannesburg
11.1996 - 01.1998
  • Provided training, support and information to colleagues to encourage success for entire team.
  • Identified factors slowing or stopping programme delivery and proactively work to mitigate impact.
  • Drove process improvements and optimised efficiencies.

Accounts Clerk

PG Manufacturing Zimbabwe
Bulawayo
03.1993 - 08.1996
  • Maximised compliance by adapting accounting practices to meet requirements of multiple accounting styles.
  • Identified optimal accounting technique for different clients and accounts.
  • Allocated bills and accounts in line with department strategy.
  • Verified accounting records, following up outstanding transactions.
  • Oversaw work of junior accounting assistants and bookkeeping clerks handling extensive business financial information.
  • Organised physical documentation of financial records in required formats and according to proper bookkeeping principles.
  • Scanned financial records, locating and correcting any errors.
  • Posted financial data to appropriate accounts in automated accounting system.
  • Distributed invoices, answering payee queries and communicating deadlines.
  • Examined financial documents to check totals, verify transaction accuracy and identify discrepancies.

Education

Master of Science - Nursing

Sheffield Hallam University, Sheffield
09.2017 - 09.2019
  • Health and Well-being Research and Innovation Award
  • Understanding of health sciences in the practice setting.
  • Learnt to develop and deliver person-centred care.
  • Continued reflection on the evolution of the nursing role.
  • Developed skills in decision-making, diagnostics, therapeutics, and clinical management.
  • Gained the knowledge, skills, competencies and professional behaviours required to function as an Advanced Clinical Practitioner.

NVQ Level 2 - Caring for Children and Young People

Ysgol Gynradd Bancffosfelen, Caerfyrddin
01.2017 - 06.2018

Parenting and Healthy Lifestyles,

Introductory Awareness of Sensory Loss.

Parenting a Young Baby.

Craft Activities With Young Children.

Safeguarding the Welfare of Children and Young People.

The Value of Play to Young Children.

Accident Prevention and Fire Safety When Babysitting.

Use Food and Nutrition Information to Plan a Healthy Diet.

Young Children's Development.

Caring for Young Children in a Babysitting Environment.

Importance of Play for Early Learning.

Rights and Responsibilities in Relation to Parenting.

Respecting and Valuing Children.

Children's Play and Leisure Activities in the Community.

Sharing Learning Experiences With Children.

MSc - Risk Disaster and Environmental Management

University of Huddersfield
11.2016

Degree class: Merit Relevant modules studied Corporate Responsibility & Governance, Disaster and Emergency Management, The Anatomy of Disasters, Principles of Risk, Business Continuity Management, Sustainable Business: Environment Management in Practice, Principles of Sustainability

BSc (Hons) - Construction and Project Management

University of Huddersfield, Huddersfield
09.2013 - 09.2015

GPA: 2, 1 Relevant modules studied CAD and BIM, Measuring and Estimating, Property Valuation, Environmental Management in Construction, Construction Technology, Contractual Procedures and Procurement, Building Survey, Environmental Science in Building, Integrated Group Project, Construction Legislation, Construction Management, Building Pathology, Regeneration

BTECH Level 3 Health and Social Care - Pass - Health and social care

Amethyst Multimedia Solutions, Wakefield
12.2015

Human Lifespan Development

Working in Health and Social Care

Anatomy and Physiology for Health and Social Care

Enquiries into Current Research in Health and Social Care

Meeting Individual Care and Support Needs

Principles of Safe Practice in Health and Social Care

Promoting Public Health

Work experience in Health and Social Care

OCR Level 2 Certificate in Numeracy and Literacy: Pass - Numeracy and Literacy

Maestro Learning Development
04.2010

The ability to read and write.

The ability to understand simple maths concepts.

Both being essential skills needed in day-to-day life and are considered basic employability skills for most workplaces.

NVQ Level 1 - Computers

LD Amethyst, Leicester
01.2010
  • PC Diagnostics: Dissembling, Assembling, Upgrading and Installations
  • Basic networking
  • Software support

PC Engineering Certificate - Computer engineering

Havatech , Pretoria
01.1999 - 04.2001
  • Introduction to computing
  • MS operating systems (Dos and WIN 95/98)
  • PC Hardware - PC maintenance and support
  • PC Hardware - CPU and related components
  • PC Hardware - Mass storage division
  • PC Hardware - Peripherals and printers
  • PC Diagnostics: Dissembling, Assembling, Upgrading and Installations
  • Basic networking
  • Software support

Skills

  • Key Skills and Abilities:
  • Communication Skills
  • I used my excellent communication skills at all levels when I was working for Gremick Security as Site Manager where I used to relate to different people in different lines of the management I have also applied the skill during University presentations

    • Computer Skills

  • Attained computer skills when I started working for PG Industries as an accounts clerk, since then I have continuously gained computer skills in every organisation that I have worked for
  • Strong Team Player
  • Played a vital, strong team player role during University group work presentations as well as exercised the attitude when I worked at Ukmail, sorting of valuable parcels in a conveyor system
  • Excellent Time Management
  • Time management is one my strongest points that I am natural given and has practised it in every commitment that I should accomplish, whether its work or personal I love meeting targets on time
  • Excellent Problem-Solving Skills
  • I used to apply this skill during group discussions when members disagreed to reach a conclusion I would achieve this by using my listening skill to listen attentively before I reach a conclusion
  • Written and interpersonal communication

Interests

Very jovial and enthusiastic, with a passion for football, which I used to play during my spare time, as well as love watching it on television. Love for the family as I dedicate time for a walk in the park and watch family programs as a family.

Languages

English
Fluent
Xhosa
Fluent

References

Available on request

Timeline

Deputy Ward Manager - Cygnet Health Care
2022.10 - Current
Registered Mental Health Nurse - Cygnet Health Care
09.2019 - 09.2022
Sheffield Hallam University - Master of Science, Nursing
09.2017 - 09.2019
Ysgol Gynradd Bancffosfelen - NVQ Level 2, Caring for Children and Young People
01.2017 - 06.2018
Support Worker (Young People in Care) - Dutton Recruitment
07.2014 - 09.2018
University of Huddersfield - BSc (Hons), Construction and Project Management
09.2013 - 09.2015
Warehouse Operative - Clarico Ltd
06.2012 - 07.2014
Warehouse Operative - Ukmail Leicester
04.2010 - 03.2012
Sales Assistant - British Heart Foundation
02.2008 - 03.2009
Havatech - PC Engineering Certificate, Computer engineering
01.1999 - 04.2001
Security Site Manager - Gremick Security
02.1998 - 08.2004
Delivery Manager - Delivery
11.1996 - 01.1998
Accounts Clerk - PG Manufacturing Zimbabwe
03.1993 - 08.1996
University of Huddersfield - MSc, Risk Disaster and Environmental Management
Amethyst Multimedia Solutions - BTECH Level 3 Health and Social Care - Pass, Health and social care
Maestro Learning Development - OCR Level 2 Certificate in Numeracy and Literacy: Pass, Numeracy and Literacy
LD Amethyst - NVQ Level 1, Computers

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Njabulo MaphosaRegistered Mental Health Nurse